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Review Of Hotel New Payal

Tallital, Nainital | About a minute walk to Nainital Lake

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    2.4
    Average

    82 Ratings, 61 Reviews

    excellent
    16%
    very good
    17%
    average
    12%
    poor
    11%
    bad
    44%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 5
    • 1
    • 1
    • 1
    • 1
    • 1
    • 1
    • 1

    Rating Categories

    • Location3.1
    • Cleanliness2.6
    • Room2.4
    • Value For Money2.7
    • Facilities2.1
    • Hospitality2.2
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    Reviews Summary

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    The property has faced significant criticism for its cleanliness, with numerous guests commenting on dirty rooms, stained bed sheets, and unkempt bathrooms. Service issues were frequently highlighted, including rude staff, poor room service, and a lack of basic amenities like hot water and TV functioning. While the location is noted for being near the bus stand and offering nice views, the overall management and upkeep of the property have left many feeling dissatisfied and recommending against a stay.

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