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About Property
Situated in the heart of Lake City - Nainital, Hotel New Payal offers stylish accommodation and the most modern amenities to make each guest’s trip a memorable one.
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Tallital
About a minute walk to Nainital Lake
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 10 AM
Location rated 3.1 by guests
What guests said
Guests appreciated the property's location as it is near Naini Lake and bus stands, offering good views and accessibility. However, many noted it is situated on a hill, requiring climbing stairs, and some mentioned it being far from the lake, with reports of poor surroundings like drainage issues.
Property Rules at Hotel New Payal
82 Ratings, 61 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property has faced significant criticism for its cleanliness, with numerous guests commenting on dirty rooms, stained bed sheets, and unkempt bathrooms. Service issues were frequently highlighted, including rude staff, poor room service, and a lack of basic amenities like hot water and TV functioning. While the location is noted for being near the bus stand and offering nice views, the overall management and upkeep of the property have left many feeling dissatisfied and recommending against a stay.
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Terrible Stay
I shared the pictures the room i get please check it was too much dirty not cleaned. I don't like the stay it was terrible the room was not cleaned properly there was usage items also in the room, for the bathing i booked the room with geyser but there is no hot water in room bathroom was not cleaned properly, water leakage and even water also not coming from jet pressure
Room: Standard Room
disgusting
this hotel is very bad, services are very very bad,😡
Room: Standard Room
Totally waste of money never ever comes again in this hotel staff relation is terrible
Hotel staff is very terrible his behavior is so rude i never aspect this type of welcome in nainital
Room: Standard Room
Fraud
Worst hotel i have ever visited there are open seawars and it was not on mall road i suggest not to buy room in this worst hotel and the staff of the hotel was drink-ed too much they were fraud
Room: Wooden Room Deluxe
Property is located at 100 steps above tallital
Hygiene was not upto the mark staff was terrible
Room: Standard Room
Very poor.
They showed near to lake in map. But in real it is on hill. Room is no clean full of drunken bottles under bed. Not yetall clean. No hot water. After our complint they changed to hotel payal. It's good.
Room: Standard Room
Good location
Good location near the bus stand
Room: Standard Room
Very bad
I think Hotel Payal is ok but New Payal Hotel is not good. It's on top of mountain
Room: Standard Room
Worst hotel in Nainital
Naked electric wire dirty bedsheets, blanket. No room service no housekeeping. Rain water get inside the room. No electricity backup after 9 pm many things more in short worst Hotel in Nainital.
Room: Wooden Room Deluxe
Very poor staff even TV is not working
Very bad and poor facilities provided by the hotel.
Room: Standard Room
Pathetic experience of stay
Room was not cleaned, dirty bedsheets, dilapidated toilet with seats broken, small room very disappointing stay at the hotel especially as I was with my family.
Room: Standard Room
Good service
Hotel staff good, food good, location good
Room: Wooden Room Deluxe
Please avoid, enhance your budget and go to another hotel
Please avoid this hotel. Pictures are of Hotel Payal only, but they stay in Hotel New Payal, which is terrible.
Room: Standard Room
Service poor
Very very very bad service.
Room: Standard Room
Nice washroom
Bed sheets and pillow covers were dirty. But washroom was nice. T.V doesn't work.
Room: Wooden Room Deluxe
Terrible Stay
His hotel service is very poor. This hotel staff behavior is very bad. Room service- TV not serviceable, hanger not available, hot water use to plastic bottle, room not a clear, required restaurant.
Room: Standard Room
Peaceful stay
We enjoyed our stay at the Hotel.
Room: Standard Room
Worst experience in Nainital
I am frequent traveler of Nainital as my son is studying at Nainital. Every month I am visiting Nainital and staying in budget hotels. This time hotel is pathetic, poor service, poor quality of room. Inspite of clean room availability, dirty room provided by owner deliberately. Never recommend this hotel anyone.
Room: Standard Room
It's fantastic location
Rooms and washroom was clean, staff is very helpful and sincerely.
Room: Standard Room
Good room
Good room, good facility i like the hotel.
Room: Standard Room
Q: What are the customer ratings for Hotel New Payal?
Q: How far is Hotel New Payal from the city center ?
Q: Any options for booking on partner website?
You can explore Hotel New Payal on our partner website www.goibibo.com
Q: What are the Check-In and Check-Out times of Hotel New Payal, Nainital?
Q: How many types of rooms are available at Hotel New Payal in Nainital?
In Bhowali
Bhumiyadhar
Ayarpatta
Tallital
In Naukuchiatal
Ayarpatta
Ayarpatta
Tallital
Mallital
Tallital
Ayarpatta
Beluwakhan
Tallital
Mallital
Ayarpatta
Mallital
In Bhowali
Sherwani
Khurpatal
Mallital
Ayarpatta
Mall Road
Sherwani
Tallital
Mallital
Tallital
It's fantastic location
Ravinder Sain
Rooms and washroom was clean, staff is very helpful and sincerely.
Good room
Zeeshan Mustafa
Good room, good facility i like the Hotel New Payal.
Good service
Sunny Verma
Hotel staff good, food good, location good
Good location
Vijay Kumar
Good location near the bus stand
Tallital
Tallital
Tallital
Tallital
Tallital
Tallital
Tallital
Tallital
Tallital
Tallital
Tallital
Tallital
Tallital
Tallital
Tallital
Tallital
Tallital
Ayarpatta
Mallital
Bhumiyadhar
Mallital
Tallital
Ayarpatta
Mallital
Ayarpatta
Dhikuli
Dhikuli
Dhela
Dhikuli
Jim Corbett (Ramnagar)
Kaniya
Dhikuli
Dhikuli
Harinagar Chanddeva
Saikhola