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Hotel New Payal

Hotel New Payal
Room
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About Property

Situated in the heart of Lake City - Nainital, Hotel New Payal offers stylish accommodation and the most modern amenities to make each guest’s trip a memorable one.
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  • Food and DiningFood and Dining
  • Location & SurroundingsLocation & Surroundings

Amenities

  • amenities-ratingIconAmenities rated 2.1 by guests

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Hotel New Payal

Situated in the heart of Lake City - Nainital, Hotel New Payal offers stylish accommodation and the most modern amenities to make each guest’s trip a memorable one.

Food and Dining

The hotel features an in-house restaurant that serves an array of multi cuisine dishes for guests.

Food lovers can set out to explore several dining options nearby. For tasty bites of sizzling and desi Punjabi delicacies, visit Sher-e-Punjab Restaurant within 200 m.Relish authentic Indian cuisine at Chandni Chowk Restaurant within 200 m. Spend a lazy afternoon sipping freshly brewed coffee at Café Lake Side – a cosy café corner, 700 m away.Nanak Restaurant Nainital, 1.3 km away, serves traditional Punjabi flavours that will linger on your tastebuds for a long time.

Location & Surroundings

Located right behind the Army rest and recoup centre Tallital, this hotel offers easy access to the nearby transit points and the famous tourist attractions of Nainital including Nainital Bus TSand (150 m) , Tallital Bus Stand (110 m) , Nainital Lake (650 m) and others.

Property Highlights

  • The hotel has a reception that is open 24-hours to assist guests with any accommodation or tour related issues.
  • A power backup is stored on-site so guests never feel discomfort due to power cuts.
  • For any medical emergency, a doctor-on-call facility is available.
  • Other amenities include room service, laundry and ironing services, wake-up call facilities, intercom and newspaper access.
  • The hotel features comfortable rooms categorised as Standard Room and Wooden Room Deluxe spreading across 120 sq. ft of carpet area.
  • The rooms come with a double bed, cosy cushions, soft pillows, blankets, sofa, table, a chair set, a mirror and mineral water.
  • The hotel has private bathrooms available with modern facilities.
  • Daily housekeeping, laundry services and 24-hour room services are provided for convenience.

Room details and Amenities

  • The hotel features comfortable rooms categorised as Standard Room and Wooden Room Deluxe spreading across 120 sq. ft of carpet area.
  • The rooms come with a double bed, cosy cushions, soft pillows, blankets, sofa, table, a chair set, a mirror and mineral water.
  • The hotel has private bathrooms available with modern facilities.
  • Daily housekeeping, laundry services and 24-hour room services are provided for convenience.

Activities & Nearby Attractions

  • Nestled within the mountains, Nainital lake is a tranquil and beautiful lake to experience boating while enjoying lovely views of the surrounding. Nainital Lake is within 650 m of the hotel.
  • Say your prayers at Pashan Devi Temple – a serene Hindu temple offering stunning views of the mountains around and located within 800 m from the hotel.
  • Enjoy a ropeway ride that offers a panoramic view of the snowy peaks of the majestic Himalayas at Snow View – a mountaintop scenic viewpoint within 2.9 km.
  • Explore Tiffin Top – another mountaintop viewpoint and picnic spot, 4.1 km away. Guests can experience horseback rides and serene views of the Nainital lake as well.

How to Reach the Property

This hotel is just 110 m away from Tallital Bus Station and 150 m (approx.) away from Nainital Bus Stand.Kathgodam Railway Station is within 34.3 km (approx.) , whereas Pantnagar Airport is within 72 km (approx.) from the hotel.

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2.4
Average(82 RATINGS)
Tallital

Tallital

About a minute walk to Nainital Lake

Change Dates and Guest(s)

Check-in: 12 PM | Check-out: 10 AM

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Rooms, Guests

Hotel New Payal Location

location iconLocation rated 3.1 by guests

What guests said

icon

Guests appreciated the property's location as it is near Naini Lake and bus stands, offering good views and accessibility. However, many noted it is situated on a hill, requiring climbing stairs, and some mentioned it being far from the lake, with reports of poor surroundings like drainage issues.

Property Rules at Hotel New Payal

Check-in: 12 PM Check-out: 10 AM
  • Primary Guest should be atleast 18 years of age.
  • Passport and Aadhar are accepted as ID proof(s)
  • Pets are not allowed
  • Must Read Rules
  • Guest Profile
  • Guest Profile (Hourly)

Hotel New Payal Photos by Guests

User Rating & Reviews

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  • couple
  • family
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  • solo
2.4
Average

82 Ratings, 61 Reviews

excellent
16%
very good
17%
average
12%
poor
11%
bad
44%

Last 10 Customer Ratings (Latest First)

  • 3
  • 1
  • 5
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1

Rating Categories

  • Location3.1
  • Cleanliness2.6
  • Room2.4
  • Value For Money2.7
  • Facilities2.1
  • Hospitality2.2
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Reviews Summary

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The property has faced significant criticism for its cleanliness, with numerous guests commenting on dirty rooms, stained bed sheets, and unkempt bathrooms. Service issues were frequently highlighted, including rude staff, poor room service, and a lack of basic amenities like hot water and TV functioning. While the location is noted for being near the bus stand and offering nice views, the overall management and upkeep of the property have left many feeling dissatisfied and recommending against a stay.

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Latest first
1.0

Terrible Stay

nabeen.

I shared the pictures the room i get please check it was too much dirty not cleaned. I don't like the stay it was terrible the room was not cleaned properly there was usage items also in the room, for the bathing i booked the room with geyser but there is no hot water in room bathroom was not cleaned properly, water leakage and even water also not coming from jet pressure

Travel Month: Feb 2023

Room: Standard Room

1.0

disgusting

waseem a.family

this hotel is very bad, services are very very bad,😡

Travel Month: Aug 2022

Room: Standard Room

1.0

Totally waste of money never ever comes again in this hotel staff relation is terrible

rohit j.family

Hotel staff is very terrible his behavior is so rude i never aspect this type of welcome in nainital

Travel Month: Jun 2022

Room: Standard Room

1.0

Fraud

manoj g.family

Worst hotel i have ever visited there are open seawars and it was not on mall road i suggest not to buy room in this worst hotel and the staff of the hotel was drink-ed too much they were fraud

Travel Month: May 2022

Room: Wooden Room Deluxe

  • user photos
  • user photos
  • user photos
1.0

Property is located at 100 steps above tallital

syed h.family

Hygiene was not upto the mark staff was terrible

Travel Month: May 2022

Room: Standard Room

1.0

Very poor.

kolli d.family

They showed near to lake in map. But in real it is on hill. Room is no clean full of drunken bottles under bed. Not yetall clean. No hot water. After our complint they changed to hotel payal. It's good.

Travel Month: May 2022

Room: Standard Room

4.0

Good location

vijay k.family

Good location near the bus stand

Travel Month: Nov 2021

Room: Standard Room

1.0

Very bad

md s.solo

I think Hotel Payal is ok but New Payal Hotel is not good. It's on top of mountain

Travel Month: Feb 2020 (5-Night Stay)

Room: Standard Room

1.0

Worst hotel in Nainital

ashish b.couple

Naked electric wire dirty bedsheets, blanket. No room service no housekeeping. Rain water get inside the room. No electricity backup after 9 pm many things more in short worst Hotel in Nainital.

Travel Month: Feb 2020

Room: Wooden Room Deluxe

2.0

Very poor staff even TV is not working

jitendra.family

Very bad and poor facilities provided by the hotel.

Travel Month: Feb 2020

Room: Standard Room

1.0

Pathetic experience of stay

ranjeet j.family

Room was not cleaned, dirty bedsheets, dilapidated toilet with seats broken, small room very disappointing stay at the hotel especially as I was with my family.

Travel Month: Feb 2020

Room: Standard Room

4.0

Good service

sunny v.family

Hotel staff good, food good, location good

Travel Month: Feb 2020

Room: Wooden Room Deluxe

1.0

Please avoid, enhance your budget and go to another hotel

kundan g.couple

Please avoid this hotel. Pictures are of Hotel Payal only, but they stay in Hotel New Payal, which is terrible.

Travel Month: Feb 2020

Room: Standard Room

1.0

Service poor

sushil k.group

Very very very bad service.

Travel Month: Jan 2020

Room: Standard Room

3.0

Nice washroom

saransh s.group

Bed sheets and pillow covers were dirty. But washroom was nice. T.V doesn't work.

Travel Month: Jan 2020

Room: Wooden Room Deluxe

1.0

Terrible Stay

dudhal d.group

His hotel service is very poor. This hotel staff behavior is very bad. Room service- TV not serviceable, hanger not available, hot water use to plastic bottle, room not a clear, required restaurant.

Travel Month: Dec 2019

Room: Standard Room

2.0

Peaceful stay

rajeev b.solo

We enjoyed our stay at the Hotel.

Travel Month: Dec 2019

Room: Standard Room

1.0

Worst experience in Nainital

sachin g.solo

I am frequent traveler of Nainital as my son is studying at Nainital. Every month I am visiting Nainital and staying in budget hotels. This time hotel is pathetic, poor service, poor quality of room. Inspite of clean room availability, dirty room provided by owner deliberately. Never recommend this hotel anyone.

Travel Month: Nov 2019

Room: Standard Room

  • user photos
5.0

It's fantastic location

ravinder s.family

Rooms and washroom was clean, staff is very helpful and sincerely.

Travel Month: Nov 2019

Room: Standard Room

4.0

Good room

zeeshan.couple

Good room, good facility i like the hotel.

Travel Month: Sep 2019

Room: Standard Room

Hotel New Payal Other Details

Questions & Answers - When Booking Hotel New Payal

Q: What are the customer ratings for Hotel New Payal?

A: The overall rating for Hotel New Payal stands at 2.4 out of 5, as reviewed by 82 guests on MakeMyTrip. You can explore in-depth guest reviews and browse through photos shared by visitors directly on the MakeMyTrip platform.

Q: How far is Hotel New Payal from the city center ?

A: From City Center its 2.9 kms away.

Q: Any options for booking on partner website?

A:

You can explore Hotel New Payal on our partner website www.goibibo.com

Q: What are the Check-In and Check-Out times of Hotel New Payal, Nainital?

A: Check-In Time: 12 PM
Check-Out Time: 10 AM. Early check-ins and late check-outs are subject to availability

Q: How many types of rooms are available at Hotel New Payal in Nainital?

A: At Hotel New Payal, we offer 1 room types tailored to meet the needs of every traveler. Check detailed room features, images, and the latest availability. Each room is designed to make your stay unforgettable.

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It's fantastic location

Ravinder Sain

5

Rooms and washroom was clean, staff is very helpful and sincerely.

Good room

Zeeshan Mustafa

4

Good room, good facility i like the Hotel New Payal.

Good service

Sunny Verma

4

Hotel staff good, food good, location good

Good location

Vijay Kumar

4

Good location near the bus stand

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