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Mira Road East, Thane | 2 km drive to Ghodbunder Fort
213 Ratings, 82 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property offers decent rooms and good service, making it suitable for short stays, especially for business travelers. Key highlights include a helpful front desk staff and an attached restaurant with tasty food. However, there are frequent mentions of maintenance issues, like non-functional air conditioning and cleanliness concerns. Additionally, the breakfast options may not meet everyone’s expectations. Despite these drawbacks, the hotel’s location and supportive staff are appreciated by some guests.
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Terrible Stay
Don't go by the pictures. This property is disgusting. The rooms stink of mould and fungus. The sheets were not changed. When I wanted to check into my room, the linen used by the previous guest was not replaced by the staff. The linen had dirty stains on it. Most of the rooms shown to me by the manager were in the same condition. The washrooms were filthy and unhygienic. I couldn't tolerate the horrific environment and had to cancel my check in and leave immediately. Also this hotel is not for families.
Room: Deluxe Room(Lower Floor)
Hotel Merakee
Dear Mr. Ali, We regret to hear about your dissatisfaction. However, we would like to clarify a few points. The booking was confirmed for two guests only, and as per government regulations, all occupants must provide valid ID at the time of check-in. Despite our repeated requests, this was not followed. Additionally, you accessed a room which was not allotted to you and then raised concerns regarding its condition. Please note that the towel picture shared is not from the allotted room. The main issue arose as we could not permit more than two guests without valid IDs in the same room, in line with hotel and local compliance policies. We sincerely apologize for any inconvenience caused, but under these circumstances, cancellation or refund is not possible. Regards, SATISH KUMAR Hotel Manager
Excellent Stay
Had Good Experience in Meeraki good food good mood business travel made easy
Room: Day Use Room for 6 hrs valid anytime till 6pm Same day.
Hotel Merakee
“Dear Nikhil Khandelwal, thank you for the glowing 5-star review! We’re thrilled Meeraki made your business travel easier, with good food and a great mood. Looking forward to hosting you again soon! Warm regards, Satish Kumar – Hotel Manager
Below par hotel
The air condition was not working . The ceiling was bad with molds around. The wash room was not clean .
Room: Premium Room With Balcony
Hotel Merakee
Dear Simran Sahani, Thank you for sharing your experience. I’m truly sorry you faced issues with the AC, ceiling mold, and washroom cleanliness—this is not the standard we aim for. We're taking immediate steps to improve maintenance, deep-clean the affected areas, and restore comfort for our guests. We appreciate your feedback and hope to welcome you back for a much better stay. Warm regards, Satish Kumar Hotel Manager
Terrible Stay
property location was bad... not for buisness customers washroom door alignynot proper any one can see inside
Room: Premium Room With Balcony
Hotel Merakee
Dear Mr. Duneja Sir, Thank you for sharing your feedback. I’m very sorry your stay was disappointing—particularly with the location, privacy issue in the washroom, and cleanliness. We’ve already instructed maintenance to fix the door alignment and are reinforcing our housekeeping checks. Your experience is taken seriously, and I’d welcome the chance to make it right. Please reach out to me directly so we can discuss a way to restore your trust. Warm regards, Satish Kumar Hotel Manager
Terrible Stay
The hotel was so shabby with cigarrette smell and dirty..theu dont clean the room daily..no lifts..approach road to hotel very bad due to repairs..inspite of complaining no action taken by owner..
Room: Deluxe Room(Lower Floor)
Hotel Merakee
Dear Mr. Bharathraj N, Thank you for taking the time to share your feedback. I sincerely apologize that your stay fell far short of both your expectations and our standards. I’m deeply concerned by your comments regarding the cigarette odor and cleanliness issues. We take daily housekeeping very seriously, and I regret that our team did not meet the mark during your visit. I have already addressed this with housekeeping to ensure every room is thoroughly cleaned, and we're reinforcing our daily inspection protocols. Regarding the lack of lift and the poor condition of the access road, we understand how this would impact your experience. While we don’t have a lift due to the hotel's structure, we are exploring options to assist guests with heavy luggage. As for the road repair, it is under the local municipality's control; however, I am speaking with them regularly to improve access for our guests. I would appreciate the opportunity to discuss this further and find a way to make it right. Please feel free to contact me directly Again, I apologize for your disappointing experience and hope you might grant us another opportunity ...
waste of money
We booked a Premium Room with Balcony , and it turned out to be an absolutely pathetic experience. The room was filthy — the balcony was littered with cigarette butts, the bedsheet was dirty and had a hole in it, and to top it off, someone had spat paan on the wall next to the wardrobe. It was revolting and completely unacceptable. Calling this a “premium” room is a joke — it felt more like a poorly maintained lodge. After we complained, the staff came and cleaned, but the first impression was already ruined. I strongly advise everyone to stay away from this place — it’s a waste of money and one of the worst hotel stays we’ve ever had.
Room: Premium Room With Balcony
Hotel Merakee has replied on Tue Jun 03 08:28:58 IST 2025
Dear Mr. Sharma, Thank you for sharing your feedback. I sincerely apologize for the condition of your room upon arrival. This is not the standard we aim to provide, and I understand how disappointing this must have been for you. We have addressed these issues with our housekeeping team to ensure such lapses do not occur in the future. Your experience is important to us, and we are committed to making improvements. I hope you will consider giving us another opportunity to provide you with the quality stay you expected. Warm regards, Satish Kumar Hotel Manager
Good Stay
Hotel is at prime location. Near to highway. Can have better things in toilet and better lighting. Ok stay
Room: Deluxe Room(Lower Floor)
Hotel Merakee has replied on Tue May 27 08:20:29 IST 2025
Dear Mr. Jadhav Sir, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our prime location near the highway, which we hope added convenience to your travels. We sincerely apologize for any shortcomings you experienced with the toilet amenities and room lighting. Your comments have been noted, and we are actively working to enhance these aspects to ensure a more comfortable stay for our guests. Your insights are invaluable to us, and we are committed to making the necessary improvements. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Warm regards, Satish Kumar Hotel Manager
Decent Property for overnight stay
Decent Property for an overnight stay. The room and bathroom were not clean. Bedsheets had stains on them and the balcony was not clean either. Food and room service was good though.
Room: Premium Room With Balcony
Hotel Merakee has replied on Tue May 27 08:21:51 IST 2025
Dear Mr. Desai Sir, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our property suitable for an overnight stay and appreciated the quality of our food and room service. We sincerely apologize for the cleanliness issues you encountered in your room, including the stained bedsheets and unclean balcony. This does not reflect the high standards we strive to maintain. Please be assured that we have addressed these concerns with our housekeeping team to prevent such occurrences in the future. Your feedback is invaluable to us, and we are committed to making the necessary improvements. We hope to have the opportunity to welcome you back and provide you with an enhanced experience. Warm regards, Satish Kumar Hotel Manager
Good Stay
Rooms were good service was also good only rooms needed some minors repairs like lights also intercom wasn't working but all services were provided over phone call at once. Do not choose any meals in the because they serve on Rice plate in the package and in breakfast only tea/coffee along with any one item is served not even bread toast. otherwise quality and taste are good
Room: Deluxe Room
Hotel Merakee has replied on Sat May 03 08:50:56 IST 2025
Dear Mr. Mahiuddin Khan Sir, Thank you for taking the time to share your feedback. We're glad to hear that you found the rooms and service to be good and that our team was responsive to your requests. We sincerely apologize for the inconvenience caused by the non-functional intercom and minor issues with the room. Please rest assured, we are addressing these matters on priority to ensure a better experience for our future guests. We also appreciate your honest feedback regarding the meal package. Your suggestions will help us improve the variety and value of our food offerings. Thank you once again for staying with us. We hope to welcome you back and provide an even better experience next time. Warm regards, Satish Kumar Hotel Manager
Average Stay
businessThe hotel is ok for a business travel. no so great as shown in pictures. but fine to quick travel. you have a restaurant attached. Amenities are good and Service is also fine.
Room: Premium Room With Balcony
Hotel Merakee
Dear Mr. Rajesh Nair Sir, Thank you for sharing your feedback. We’re pleased to know that you found our amenities and service satisfactory, and that our hotel met your needs for a quick business trip. We understand that the photos may have set higher expectations, and we sincerely apologize if the actual experience didn’t fully match. We are working continuously to improve both our facilities and guest impressions to ensure a more consistent experience. We appreciate your stay and hope to serve you better in the future. Warm regards, Satish Kumar Hotel Manager
Excellent Stay
Room is okay. But complimentary breakfast options could be better as per their charges.
Room: Deluxe Room
Hotel Merakee has replied on Tue May 06 09:00:08 IST 2025
Dear Mr. Ware Sir, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found the room satisfactory. We appreciate your comments about our complimentary breakfast options. We strive to provide a variety of choices to cater to our guests' preferences, and we apologize if we fell short during your visit. Your feedback is invaluable, and we will review our breakfast offerings to identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide an enhanced dining experience. Warm regards, Satish Kumar Hotel Manager
Terrible Stay
terrible experience – avoid this hotel! i had a horrible experience during my stay at this hotel. no one came to clean the room for three entire days, even after repeated requests. the staff’s communication was appalling—rude, unhelpful, and completely disorganized. to make matters worse, i was overcharged, and despite raising the issue, nothing was done to resolve it. they also failed to provide basic amenities promised at the time of booking. save yourself the trouble and look elsewhere!
Room: Premium Room With Balcony
Hotel Merakee
Dear Mr. Singh Sir, Thank you for sharing your feedback regarding your recent stay with us. We deeply regret that your experience did not meet your expectations, and we sincerely apologize for the inconvenience you faced. We are particularly concerned about the issues you mentioned: the lack of room cleaning over three days, unprofessional staff behavior, overcharging, and missing amenities. These are serious matters, and we are committed to addressing them promptly. To better understand and resolve these issues, we would appreciate the opportunity to discuss them with you directly. Please contact me so we can address your concerns and work towards a satisfactory resolution. Your feedback is invaluable to us, and we are taking immediate steps to ensure such incidents do not recur. We hope to have the chance to restore your confidence in our services. Warm regards, Satish Kumar Hotel Manager
Excellent
Front desk staff was very friendly. In fact my room was upgraded with no extra cost. Room service was excellent. I would recommend this place for a short stay.
Room: Deluxe Room
Hotel Merakee has replied on Mon May 05 07:54:22 IST 2025
Dear Kolambe Shankar Sir, Thank you for your excellent review and for sharing your positive experience! We’re glad to know that our front desk team could assist you well and that you enjoyed the complimentary room upgrade. It's also great to hear that you found our room service excellent. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back for another comfortable stay soon. Warm regards, Satish Kumar Hotel Manager
Bad Room
My stay at [Hotel Merakee] was incredibly disappointing. The room was poorly maintained with stained carpets, a leaky faucet, and a bed that was clearly past its prime. The staff at the front desk were unhelpful and seemed uninterested in addressing my concerns about the cleanliness. Additionally, the noise from the hallway was constant throughout the night, preventing any chance of a peaceful sleep. Overall, this hotel is not worth the price and I would strongly advise others to look elsewhere."The room was visibly dirty with dust on furniture, stained bedding, and a grimy bathroom, Outdated decor, broken fixtures, peeling wallpaper, and a worn-out mattress made the room feel very uncomfortable
Room: Premium Room With Balcony|Deluxe Room
Hotel Merakee has replied on Mon May 05 07:57:51 IST 2025
Dear Khushmit Joshi Sir, Thank you for taking the time to share your feedback. I am truly sorry to hear about the poor experience you had during your stay at Hotel Merakee. Please accept my deepest apologies for the condition of the room and the lack of support you received from our front desk team. Your concerns are being taken very seriously. We have already initiated a thorough review of the housekeeping and maintenance standards to ensure such issues are addressed promptly and do not recur. The guest experience is our top priority, and it's clear we fell short in your case. I would welcome the chance to personally connect with you to better understand the situation and see how we might make amends. Your feedback is important to us, and we are committed to making things right. Warm regards, Satish Kumar Hotel Manager
Poor Stay
My stay at [hotel merakee] was incredibly disappointing. The room was poorly maintained with stained carpets, a leaky faucet, and a bed that was clearly past its prime. The staff at the front desk were unhelpful and seemed uninterested in addressing my concerns about the cleanliness. Additionally, the noise from the hallway was constant throughout the night, preventing any chance of a peaceful sleep. Overall, this hotel is not worth the price and i would strongly advise others to look elsewhere. Need refund
Room: Premium Room With Balcony
Hotel Merakee
Dear Khushmit Joshi Sir, Thank you for sharing your feedback. I am very sorry to hear that your stay at Hotel Merakee did not meet expectations. Please accept my sincere apologies for the issues you faced regarding the room condition, cleanliness, and our team's response. This is far from the standard of service we aim to provide. Your concerns have been noted, and I am personally looking into the matter with our housekeeping and front office teams to ensure immediate corrective action is taken. Regarding your request for a refund, I kindly ask you to contact us with your booking details so we can review your case and assist you further. We deeply regret the inconvenience caused and appreciate your honest feedback—it helps us improve. Warm regards, Satish Kumar Hotel Manager
Terrible Stay
The hotel manager didn’t even give us an early check-in for two hour before and asked us for 1000- whereas we already paid for 2 nights in advance. The hotel was empty with bare minimum guests. I had my senior citizen mother with me and they made me leave our bags and come back later. Plus when we came back they sent us on the 2nd floor and it was very difficult for my mother who has knee issue to climb the stairs. The hotel do not have any lift or proper railings got old people to hold and climb for most of it. The food is over expensive and not of good quality. They have only 4 basic options to pick as a part of complimentary which if you step out you will get it cheaper and the tea/coffee was cold. Plus they did not offer a single help to bring down our suitcases. The room was smelly, the tv remote wasn’t working, the walls had seepage issue, the linens were very old and smelly too. The staff wasn’t helpful or nice to us neither do one of the managers. Even the ac wasn’t strong and was stuck on 23 degrees only. The balcony was not clean, it had cig buds and full of dust. It isn’t worth staying in this hotel for the money we paid. Instead stay in western or fountain or the hotel just beside western but not at merakee. The hotel must mention that it does not have a lift. Such a horrible experience. Not interested in staying there
Room: Premium Room With Balcony
Hotel Merakee has replied on Fri May 09 08:51:10 IST 2025
Dear Mr. Chakrovorty Sir, Thank you for sharing your feedback. We sincerely apologize for the inconveniences you and your mother experienced during your stay. Your concerns regarding early check-in, room accessibility, cleanliness, and service have been noted. We are addressing these issues with our team to ensure improvements are made. Your comfort and satisfaction are important to us, and we regret that we fell short during your visit. Best regards, Satish Kumar Hotel Manager, Merakee
Poor Stay
it was a bad experience the rooms were not cleaned properly the toilet door handle was broken even the cupboard was filled with all the hotel trash please check the room and then only take the keys
Room: Deluxe Room
Hotel Merakee has replied on Sun May 11 08:16:31 IST 2025
Dear Ms. Patekar Madam, Thank you for sharing your feedback. I sincerely apologize for the inconvenience you experienced during your stay with us. We take your concerns very seriously. It is unacceptable that the room was not cleaned properly, the toilet door handle was broken, and there were items left in the cupboard. I have personally addressed these issues with our housekeeping and maintenance teams to ensure this does not happen again. Your comfort and satisfaction are our top priorities, and I regret that we fell short during your visit. I truly hope you will consider giving us another opportunity to provide you with a much better experience. Warm regards, Satish Kumar Hotel Manager
Terrible Stay
There was no safety at all in the room first i was staying in room 301 that room ac working balcony there is no lock any one can enter in you room and stolen your thing and you will do t know anyone can go to anyone balcony and then they shift me to the room 307 that room main door lock was opened by any key even i open the main door lock with my bag padlock key and then i was calling the manger and show them he change me to 305 cabin there was door lock ok but problem again with balcony door lock i was noticed all day this hotel only good for unmarried couples because i was saw there is people come fun only this not even 1 star hotel they charge people so much and there is not even sop shampoo bathroom id very duty like no one clean them more then 1 month 3 of the room when i was staying there are no balcony door lock it's open for others also this is not hotel this is kamat purr red light hotel in my stay i not even seen on family in this hotel and day time you will had nice experience with different different type of sound from bed and man and women and just go to your bathroom and hear next room sound this is red light hotel i this there is no id required for couple thats why they rate is high and they dud not refund money after you book think twice before you book if you need more help and photo and video contact me i have all prof of rooms and bathroom photo
Room: Premium Room With Balcony
Hotel Merakee
Dear Mr. Pereira Sir, Thank you for taking the time to share your feedback. I sincerely apologize for the distress and discomfort you experienced during your stay with us. The concerns you've raised—regarding room safety, door locks, cleanliness, and the overall environment—are extremely serious. Please be assured that we have initiated a full internal investigation based on your report. Immediate action is being taken to inspect and fix all door and balcony locks, as guest security is our highest priority. I am also personally reviewing our housekeeping standards and staff response to ensure that such issues are not repeated in the future. We do not condone or support any inappropriate behavior on our premises, and we are strengthening our protocols around guest verification and conduct to maintain a safe and respectful environment for all our guests. While I regret that we did not meet your expectations, your feedback is invaluable in helping us improve. If you are open to further discussion or willing to share more details or evidence directly with us, please contact me. We take your experience very seriously. Sincerely, Satish Kumar Hotel Manager
Good stay.
Good
Room: Deluxe Room
Hotel Merakee has replied on Fri May 09 09:09:06 IST 2025
Dear Mr. Siba Prasad Bose Sir, Thank you for your kind review. We're glad you had a good stay and appreciated our services. We look forward to welcoming you again soon! Best regards, Satish Kumar Hotel Manager, Merakee
Terrible Stay
They have the worst rooms ever, uncleaned toilets, dirty mattress and totally unhygienic room to stay. No thank you
Room: Premium Room With Balcony
Hotel Merakee has replied on Mon May 12 08:28:12 IST 2025
Dear Ms. Chandorkar Madam, Thank you for sharing your feedback. We sincerely apologize for the cleanliness issues you encountered during your stay. This falls short of our standards, and we take your concerns seriously. We are addressing these matters with our housekeeping team to ensure such oversights do not recur. Your experience is not reflective of the service we aim to provide. We appreciate your input and hope to have the opportunity to offer you a better experience in the future. Warm regards, Satish Kumar Hotel Manager
Thane West
Thane West
In Bhiwandi
Mira Road East
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Varasoli
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Marine Drive
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Mira Road East
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Varsava
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Thane West
Vasai
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Mira Road East
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Mira Road East
Mira Road East
Virar West
Navghar
Thane West
Navghar
Vasai
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