The property offers a decent lake view and is conveniently located near Mall Road, but guests report numerous issues. Rooms are often small, unclean, and poorly maintained, with problems like non-working electric sockets, dirty linens, and a lack of basic amenities like towels and hot water. Service is frequently described as unprofessional and slow. While some appreciated the food quality, others found it below par. The steep climb to the property adds to the inconvenience, especially for families and elderly guests.