The property offers a peaceful location with breathtaking mountain views but faces criticism for its poor maintenance. Guests report issues like broken furniture, uncleanliness, and malfunctioning amenities. The food quality often receives positive remarks, yet there are complaints about slow service and inconsistencies with orders. While some staff members are friendly and cooperative, others display unprofessional behavior. Overall, the ambiance and potential are there, but the execution leaves much to be desired.