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Review Of Hotel Kumar Plaza

Kasturba Road, Matheran | 6 minutes walk to Matheran Railway Station

    User Rating & Reviews

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    3.7
    Very Good

    657 Ratings, 516 Reviews

    excellent
    26%
    very good
    39%
    average
    21%
    poor
    7%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 4
    • 3
    • 2
    • 2
    • 5
    • 1
    • 3
    • 4
    • 4

    Rating Categories

    • Location4.3
    • Cleanliness3.8
    • Room3.8
    • Food3.9
    • Hospitality4.1
    • Value For Money3.9
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    We are using generative AI to show you summarised user review

    Review Summary

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    • Prime location just 2-3 mins from Matheran railway station
    • Engaging activities like magic shows, karaoke, and games for families
    • Good food quality, especially vegetarian options
    • Friendly and helpful staff provide prompt service
    Read more

    Sort by:

    Positive first
    1.0

    Terrible Stay

    nikunj r.

    Room was not clean, food was unhygienic and lots of noise were there, couldn't sleep properly

    Travel Month: Apr 2025

    Room: AC SUPER DELUXE

    4.0

    Good Stay

    shilpa e.couple

    The hotel is at the prime location just 2-3 mins walk from matheran railway station. The activities they conduct line games, magic show are engaging. However, felt highly prized as compared to the amenities. Washrooms are not up to the mark, hygiene is average.

    Travel Month: Dec 2024

    Room: AC EXECUTIVE

    Hotel Kumar Plaza has replied on Fri Jan 10 15:17:18 IST 2025

    Dear shilpa eremenko, Thank you for taking the time to tell us about your experience at Indeco Hotels Swamimalai. It is always our pleasure to receive positive feedback. We are particularly pleased that you found our hotel as your preferred place to stay. We will share your comments with our team and certainly our team will be encouraged by your remarks. Here at Indeco Hotels Swamimalai, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, General Manager Hotel Kumar Plaza

    5.0

    Excellent Stay

    victorino d.family

    Great place to stay as a family hotel is very much excessible by walk or horse decent stay. Hot water in morning. Clean n hygeine.

    Travel Month: Nov 2024

    Room: AC EXECUTIVE

    Hotel Kumar Plaza has replied on Fri Jan 10 15:20:00 IST 2025

    Dear Victorino Dsouza , Thank you for taking the time to tell us about your experience at Indeco Hotels Swamimalai. It is always our pleasure to receive positive feedback. We are particularly pleased that you found our hotel as your preferred place to stay. We will share your comments with our team and certainly our team will be encouraged by your remarks. Here at Indeco Hotels Swamimalai, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, General Manager Hotel Kumar Plaza

    5.0

    hotel kumar resort matheran

    meera c.couple

    property was good the service , near to matheran station walkable.food was good . hotel had all the facilities from breakfast to dinner nd other shows

    Travel Month: Jun 2024

    Room: AC Premium with Bathtub

    Hotel Kumar Plaza has replied on Fri Jan 10 15:35:00 IST 2025

    Dear meera chandan , Thank you for taking the time to tell us about your experience at Indeco Hotels Swamimalai. It is always our pleasure to receive positive feedback. We are particularly pleased that you found our hotel as your preferred place to stay. We will share your comments with our team and certainly our team will be encouraged by your remarks. Here at Indeco Hotels Swamimalai, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, General Manager Hotel Kumar Plaza

    4.0

    Good Stay

    tejas v.loyalty-iconfamily

    One of the good place to stay in matheran. They have various activities like housie, karaoke, etc. It is very close to market and for kids, they can enjoy surrounding with monkeys

    Travel Month: Jun 2024

    Room: AC EXECUTIVE

    Hotel Kumar Plaza has replied on Fri Jan 10 15:44:54 IST 2025

    Dear TEJAS VADALIA , Thank you for taking the time to tell us about your experience at Hotel Kumar Plaza . It is always our pleasure to receive positive feedback. We are particularly pleased that you found our hotel as your preferred place to stay. We will share your comments with our team and certainly our team will be encouraged by your remarks. Here at Hotel Kumar Plaza, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, General Manager Hotel Kumar Plaza

    3.0

    Good stay

    ashutosh p.couple

    Overall stay was good. Somethings can be improved like food hall which was a bit messy and seemed unhygienic. But the quality of food was good.

    Travel Month: Jun 2024

    Room: AC Premium with Bathtub

    Hotel Kumar Plaza has replied on Fri Jan 10 15:46:05 IST 2025

    Dear Ashutosh Parashar, Thank you for taking the time to tell us about your experience at Hotel Kumar Plaza . It is always our pleasure to receive positive feedback. We are particularly pleased that you found our hotel as your preferred place to stay. We will share your comments with our team and certainly our team will be encouraged by your remarks. Here at Hotel Kumar Plaza, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, General Manager Hotel Kumar Plaza

    4.0

    Decent stay

    ankita m.loyalty-iconfamily

    Its a decent property & food was good. They also had puppet show and couple of other events. It’s in main market, 10 minutes walk from train station. Pool time is from 9:00am to 5:00pm which i think should be extended in morning or evening.

    Travel Month: May 2024

    Room: AC EXECUTIVE

    Hotel Kumar Plaza has replied on Fri Jan 10 15:47:01 IST 2025

    Dear Ankita Mishra , Thank you for taking the time to tell us about your experience at Hotel Kumar Plaza . It is always our pleasure to receive positive feedback. We are particularly pleased that you found our hotel as your preferred place to stay. We will share your comments with our team and certainly our team will be encouraged by your remarks. Here at Hotel Kumar Plaza, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, General Manager Hotel Kumar Plaza

    2.0

    Only positive thing about this place is it is close to the marke

    neha.couple

    The rooms are very ok compared to their prices. The restaurant service is very poor and the food is average. The magic show was pretty good though.

    Travel Month: Apr 2024

    Room: AC SUPER DELUXE

    4.0

    Good Stay

    himanshu p.family

    Room, staff and service is good and at good prime location, amenities apart from swimming pool are minimal need to be improved with very limited property space

    Travel Month: Mar 2024

    Room: AC Premium with Bathtub

    • user photos
    • user photos
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    • user photos
    1.0

    Didn't like it, stay was ok ok

    viresh g.loyalty-iconfamily

    Didn't like it, stay was ok ok. Need improvement in all areas like room service, cleaning, activities etc.

    Travel Month: Jan 2024

    Room: AC SUPER DELUXE

    4.0

    One of the Best Hotel in Matheran

    sumit n.couple

    Most preferred Hotel in Matheran. It's located at the very right place with great hospitality & polite Staff. Suggestion:- Should give at least complimentary breakfast with the booking charges. Overall it's too Good👍

    Travel Month: Jan 2024

    Room: AC EXECUTIVE

    4.0

    Good Stay

    jay p.couple

    The rooms are clean and even the service is good. Overall a very nice experience

    Travel Month: Jan 2024

    Room: AC EXECUTIVE

    2.0

    No hot water 24 hours

    yashawnt p.couple

    No hot water 24 hours bed room election cebal is open bath room upper said is bad conditions pillow cover not clin

    Travel Month: Jan 2024

    Room: AC SUPER DELUXE

    5.0

    Excellent Stay

    hemant j.

    Excellent environment, enjoyed a lot, overall good experience

    Travel Month: Dec 2023

    Room: AC SUPER DELUXE

    4.0

    Average rating

    abhi k.couple

    Good locality. Bathroom door not closed proper. Food so good. Room service are good hotel location far away from matheran mini train station.

    Travel Month: Dec 2023

    Room: AC SUPER DELUXE

    5.0

    Excellent Stay

    abhijit d.family

    It's pleasant stay at kumar plaza. We as a family enjoyed a lot. Food was awesome. Staff were up to mark in their service. And evening activities were thorough entertainment. Overall nice and pleasant stay. Will prefer stay here again.

    Travel Month: Nov 2023

    Room: AC EXECUTIVE

    4.0

    Good location

    avinash.family

    The hotel is close to the market and the staff was cordial. Requested for late check out and was allowed to do that. They have a facilty to keep baggage post check out which helps to explore the market even after checking out. It was a good experience.

    Travel Month: Mar 2023

    Room: AC EXECUTIVE

    1.0

    Not up to it’s cost

    manish j.family

    The super delux room has old window ac that made so much noise, could not sleep throughout night, no warm water. For 6. 4 k it’s was a terrible experience.

    Travel Month: Feb 2023

    Room: AC SUPER DELUXE

    3.0

    Average Stay

    ronald f.

    Average hotel for the facilities available as compared to the rates. Simple dental kit was not available. Cleanliness is a concern. Room was spacious though. Only saving grace was the food including the morning breakfast. Will skip this hotel from my watchlist for future

    Travel Month: Feb 2023

    Room: AC SUPER DELUXE

    4.0

    Good Stay

    jay b.

    Washroom is not good, it's small and hot water arrangement is very poor,

    Travel Month: Jan 2023

    Room: AC SUITE WITH BALCONY

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