Currency
INR
You are booking hotel for more than 30 days
Matheran, Matheran | 5 minutes walk to Matheran Railway Station
193 Ratings, 113 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
Powered by Myra.AI
This property offers a good location near the market and railway station, making it convenient for guests. Families appreciate the friendly staff and the clean swimming pool. However, many reviews mention issues with cleanliness, outdated furniture, and inconsistent hot water availability. Guests also noted that food options, especially for vegetarians, could be improved. Overall, it has a cozy ambience, ideal for families.
Sort by:
pathetic
the rooms are nothing like shown. the toilets haven't been cleaned for years. repeat toilets haven't been cleaned for years. no faculties at all. full of pests. zero concept of cleanliness. garbage thrown around the property. no water in the washroom no hot water.
Room: Quad room Ac room
Good Stay
Every thing was ok but there is no hot water in there washroom and no room service was there and brake fast and dinner time also not good
Room: Quad room Ac room
Poor Stay
the service and hotel room it not clean and there is no hot water in bathroom
Room: Economy Ac|Quad room Ac room
Average Stay
It was a good experience. Staffs are good at service.
Room: Deluxe Ac
bed bugs cockroach old furniture bad mattress
bed bugs cockroach old furniture bad mattress
Room: Economy Ac
Sayeban Matheran
Dear Guest, Greetings from Sayeban Matheran We are sorry to hear that your stay with us was a disappointing experience. We sincerely apologize for the lapse on our part in making your stay a memorable one. We would like to inform you that all your concerns have been duly noted and our team is looking into the same and making the necessary improvement. Please be assured that this is no way a reflection of our standard and service. We trust your experience will not mar your image of our hotel and we do hope you will allow us the opportunity to serve you in future. Warm regards, Guest Support Team Sayeban Matheran
Excellent Stay
Good place to stay with a family , family friendly , location is near to every spots
Room: Economy Ac
Sayeban Matheran
Dear Guest, Greetings from Sayeban Matheran Your words of appreciation have truly brought a smile to all our faces. It is a delight to receive such a positive review. We are glad to know you had a wonderful experience at our hotel and enjoyed our service. . Your kind words have been conveyed to everyone and touched by your gratitude. It is indeed our pleasure to have had you stay with us and we look forward to welcoming you in the near future. Warm Regards, Guest Support Team Sayeban Matheran
Review for hotel Sayeban
Stayed with my friends overnight. I found it safe for girls. The place has a good ambience. Suitable for family and female groups as well. It can be even better if the rooms are maintained better. The staff was cooperative.
Room: Economy Ac
Sayeban Matheran
Dear Guest, Greetings from Sayeban Matheran Your words of appreciation have truly brought a smile to all our faces. It is a delight to receive such a positive review. We are glad to know you had a wonderful experience at our hotel and enjoyed our service. . Your kind words have been conveyed to everyone and touched by your gratitude. It is indeed our pleasure to have had you stay with us and we look forward to welcoming you in the near future. Warm Regards, Guest Support Team Sayeban Matheran
worst terrible experience
Terrible experience, pungent smell in the rooms, had paid extra for the breakfast but none was provided, when asked about it they offered non veg food & we are pure vegetarians. There was no proper working wifi, geyser & ac. Everything was a lie. Worst experience ever at this, sayeban restaurant and Hotel terrible place to be in
Room: Economy Ac
Sayeban Matheran
Dear Guest, Greetings from Sayeban Matheran Thank you for sharing your feedback with us. We are disappointed to read that we did not live up to your expectations. We have noted your feedback and assure you of all the corrective measures to be taken. We thrive for excellence in serving our guests and making their experience memorable. I request you to kindly not judge us solely on this experience. We look forward to see you soon with a much better experience. Warm regards, Guest Support Team Sayeban Matheran
unknown
For the Deluxe room it is an average facility. Also, there is only nonveg food available for dinner.
Room: Economy Ac
Sayeban Matheran
Dear Guest, Greetings from Sayeban Matheran Thank you for taking the time to share your thoughts regarding your stay experience. We appreciate you bringing it to our attention. Such feedbacks are taken very seriously and as an opportunity to improve and meet our guest expectation in every interaction . We will share your message appropriately within the organization and assure that the concerns will be addressed. We assure you that these are aberration the levels of service that we so strive to achieve and guarantee an extremely productive and comfortable stay ahead. Warm regards, Guest Support Team Sayeban Matheran
Poor Stay
Property from outside was good but from inside it was horrible rooms where smelly ac was not working and washroom was not cleaned properly someone's poop was in toilet which is worst experience anyone can have
Room: Economy Ac
Sayeban Matheran
Dear Guest, Greetings from Sayeban Matheran Thank you for taking the time to share your thoughts regarding your stay experience. We appreciate you bringing it to our attention. Such feedbacks are taken very seriously and as an opportunity to improve and meet our guest expectation in every interaction . We will share your message appropriately within the organization and assure that the concerns will be addressed. We assure you that these are aberration the levels of service that we so strive to achieve and guarantee an extremely productive and comfortable stay ahead. Warm regards, Guest Support Team Sayeban Matheran
Good Stay
Property was good but NMT ls to attract customers just to make sales Property was good but
Room: Deluxe Ac
Sayeban Matheran
Dear Guest, Greetings from Sayeban Matheran Your words of appreciation have truly brought a smile to all our faces. It is a delight to receive such a positive review. We are glad to know you had a wonderful experience at our hotel and enjoyed our service. . Your kind words have been conveyed to everyone and touched by your gratitude. It is indeed our pleasure to have had you stay with us and we look forward to welcoming you in the near future. Warm Regards, Guest Support Team Sayeban Matheran
Average Stay
We didn't eat at the hotel but the stay was average as per location and facilities.
Room: Quad room Ac room
Sayeban Matheran
Dear Guest, Greetings from Sayeban Matheran We are sorry to hear that your stay with us was a disappointing experience. We sincerely apologize for the lapse on our part in making your stay a memorable one. We would like to inform you that all your concerns have been duly noted and our team is looking into the same and making the necessary improvement. Please be assured that this is no way a reflection of our standard and service. We trust your experience will not mar your image of our hotel and we do hope you will allow us the opportunity to serve you in future. Warm regards, Guest Support Team Sayeban Matheran
Good Stay
good view and location and garden view .But only solar is there and it has timing there is no gyser and only one mirror in washroom there should be 1 big mirror in room .
Room: Quad room Ac room
Sayeban Matheran
Dear Guest, Greetings from Sayeban Matheran Thank you very much for choosing our hotel and taking the time to share your experience! We make every effort to make your visit a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. Glad you enjoyed the services and offerings. we are elated to hear you kind words of appreciation. On behalf of the entire team , I look forward to welcoming you back soon. Stay Inspired! Warm regards, Guest Support Team Sayeban Matheran
Poor Stay
Overpriced given the facilities and services
Room: Deluxe Ac
Sayeban Matheran
Dear Guest, Greetings from Sayeban Matheran We are sorry to hear that your stay with us was a disappointing experience. We sincerely apologize for the lapse on our part in making your stay a memorable one. We would like to inform you that all your concerns have been duly noted and our team is looking into the same and making the necessary improvement. Please be assured that this is no way a reflection of our standard and service. We trust your experience will not mar your image of our hotel and we do hope you will allow us the opportunity to serve you in future. Warm regards, Guest Support Team Sayeban Matheran
Average Stay
We noticed that in-house guests who booked directly through the hotel were given priority, which left us feeling overlooked as online guests.
Room: Economy Ac|Deluxe Ac
Sayeban Matheran
Dear Guest, Greetings from Sayeban Matheran We are sorry to hear that your stay with us was a disappointing experience. We sincerely apologize for the lapse on our part in making your stay a memorable one. We would like to inform you that all your concerns have been duly noted and our team is looking into the same and making the necessary improvement. Please be assured that this is no way a reflection of our standard and service. We trust your experience will not mar your image of our hotel and we do hope you will allow us the opportunity to serve you in future. Warm regards, Guest Support Team Sayeban Matheran
Relaxing sta
I recently stayed at Sayeban Hotel in Matheran and had a wonderful experience. The rooms were clean and well-maintained, offering a cozy and comfortable stay. The food was absolutely delicious. The hotel also provides Wi-Fi facilities, which was quite convenient. The staff were friendly, courteous, and always ready to help. Overall, it was a pleasant and relaxing stay,I would definitely recommend it to others visiting Matheran.
Room: Quad room Ac room
Sayeban Matheran
Dear Guest, Greetings from Sayeban Matheran Thank you for taking the time to write such wonderful comments on the hotel. It's a constant endeavor on our part to ensure that our guests leave with lasting memories and experiences. I am glad to hear we were able to deliver beyond your expectation. My team and I look forward to welcoming you on your next visit to the hotel. Yours Sincerely, Warm regards, Guest Support Team Sayeban Matheran
Good Stay
neat and clean property very co operative staff
Room: Deluxe Ac
Sayeban Matheran
Dear Guest, Greetings from Sayeban Matheran Thank you for taking the time to write such wonderful comments on the hotel. It's a constant endeavor on our part to ensure that our guests leave with lasting memories and experiences. I am glad to hear we were able to deliver beyond your expectation. My team and I look forward to welcoming you on your next visit to the hotel. Yours Sincerely, Warm regards, Guest Support Team Sayeban Matheran
Terrible Stay
Room not cleaned, washroom not cleaned with door lock damage and breakfast not given by hotel even informed
Room: Economy Ac
Sayeban Matheran
Dear Guest, Greetings from Sayeban Matheran Please accept my sincere apologies for the inconvenience caused to you. I have taken up this issue with the concerned team and have taken corrective measures to address the same. Be rest assured that we will most definitely meet up with your expectations. We look forward to having you with us. Assuring you of our best services at all times. Warm regards, Guest Support Team Sayeban Matheran
Good
All the things are easy to accessible we enjoyed food, and hosting facility and all staffs are too good.
Room: Deluxe Ac
Sayeban Matheran
Dear Guest, Greetings from Sayeban Matheran Thank you for taking the time to write such wonderful comments on the hotel. It's a constant endeavor on our part to ensure that our guests leave with lasting memories and experiences. I am glad to hear we were able to deliver beyond your expectation. My team and I look forward to welcoming you on your next visit to the hotel. Yours Sincerely, Warm regards, Guest Support Team Sayeban Matheran
Poor Stay
Room was smaller than showing on webside , AC remote not available in room, swimming pool water also too cold not able to stay more then 10 min in pool. dont stay in this hotel
Room: Economy Ac
Sayeban Matheran has replied on Fri Mar 21 18:18:16 IST 2025
Dear Guest, Greetings from Sayeban Matheran Please accept my sincere apologies for the inconvenience caused to you.
Colaba
Khandala
Deulwadi
Aamby Valley City
Bandra
Khandpe
Atvan
Andheri East
Marine Drive
Sangadewadi
Neral - Matheran Road
Neral - Matheran Road
Neral - Matheran Road
Neral - Matheran Road
Kasturba Road
Neral - Matheran Road
MG Road
Kasturba Road
Kasturba Road
MG Road
Echo Point Rd
Kasturba Road
Kasturba Road
Echo Point Rd
Neral - Matheran Road
Echo Point Rd
Matheran
Matheran
Kasturba Road
Echo Point Rd
Neral - Matheran Road
Neral - Matheran Road
Matheran
Matheran
Neral - Matheran Road
Neral - Matheran Road
Kasturba Road
Kasturba Road
MG Road
Kasturba Road
