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Review Of Usha Ascot0123401234

MG Road, Matheran | 6 minutes walk to Khandala Point

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
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    3.7
    Very Good

    1060 Ratings, 703 Reviews

    excellent
    28%
    very good
    36%
    average
    21%
    poor
    8%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 3
    • 3
    • 4
    • 5
    • 5
    • 3
    • 4
    • 4

    Rating Categories

    • Location4.1
    • Cleanliness3.8
    • Room3.7
    • Food3.8
    • Hospitality4.0
    • Value For Money3.6
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    Review Summary

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    Usha Ascot stands out for its spacious and well-maintained property nestled in nature, making it a great family-friendly spot in Matheran. Guests appreciate the delicious pure vegetarian food, especially the thali meals and live music during dinner. However, several reviews mentioned consistent issues like limited food variety, cleanliness in certain areas, and the presence of monkeys posing challenges. Overall, the hospitality and ambiance make it a decent choice for travelers.

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    Positive first
    5.0

    Excellent Stay

    tukaram k.family

    I had a wonderful experience at this property. The surroundings are fresh, green, and peaceful, and the entire place — including the rooms, bathrooms, and swimming pool — was exceptionally clean. The food was a real highlight! We enjoyed an unlimited Indian thali in the afternoon, delicious evening snacks with tea, a lavish buffet dinner with great variety, and an unlimited breakfast in the morning — everything was tasty and of top quality. The staff were very polite, friendly, and attentive throughout our stay. There were also plenty of entertainment options for all age groups — a magic show, fun games, and a live orchestra by the poolside with a bar counter and dinner setup. I had a great time enjoying all this with my wife and daughter. Overall, it was a relaxing and enjoyable experience. Highly recommended! 🌿✨

    Travel Month: Oct 2025

    Room: Executive Deluxe

    3.0

    Average Stay

    asif m.

    Room amenities are very poor ... Shower gel is out of stock... Warm water is on phone call... Power cut off much more.. Breakfast limited... Lunch dinner limited...

    Travel Month: Aug 2025

    Room: Deluxe Backside Forest View

    5.0

    Finest resort in Matheran

    aastha v.family

    Loved the stay here with my family (4 people ) - we booked the executive suite with pool view & omg the room was amazing, the staff, service all top notch. Loved the buffet dinner and breakfast. Definitely the finest resort in Matheran.

    Travel Month: Jul 2025

    Room: Executive Deluxe

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    4.0

    r

    abhishek g.couple

    very nice and beautiful property, apparently the best at matheran..nice welcoming reception people. rooms are average for the cost,but since you don't have too many choices you have to pay the asking price. food is average in quality and variety, resturant has basic plastic chair tables and those are the places these people can improve. food is pure veg so all the non veg/eggitarians will feel disappointed. these is live music/singer during dinner which is a welcome experience. game room has lot of thrash dumped in it and that should ideally not be there. pool facing rooms are at a distance from pool so you barely get to see it from room. you may try forest view room which are cheaper. generally a good experience as the property is amidst nature and well maintained. I personally liked the property and people in hotel. happy to give 4 star rating. i just hope they improve on above issues which would make them even better.

    Travel Month: Jul 2025

    Room: Executive Deluxe

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    2.0

    Disappointed

    pratik m.family with 2 kids

    Indoor play area in worst condition..food is below average..Too higher charges then service provided.not value for money.

    Travel Month: Jun 2025

    Room: Ascot Suite

    5.0

    Excellent Stay

    vinod p.couple

    one of the best hotel in matheran, everything is too good, food, services excellent...all the amenities are best

    Travel Month: Jun 2025

    Room: Deluxe Backside Forest View

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    3.0

    Average Stay

    poonam b.family with 2 kids

    property was excellent ,Food is good but Common washrooms in common dinning area were horrible,No hygiene part,Lot of Bug Flies all over the dinning area . They should concentrate on Cleaning the washroom

    Travel Month: May 2025

    Room: Ascot Suite

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    5.0

    Excellent Stay

    nishith o.

    Very good property with very good meals included in package

    Travel Month: May 2025

    Room: Executive Deluxe

    5.0

    Excellent

    jinesh j.couple

    Excellent Property, Excellent Hospitality. Special thanks to Shivani and Kishore ji. Will visit again

    Travel Month: May 2025

    Room: Deluxe Backside No View

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    3.0

    Average Stay

    cozhisseri r.family

    Telephone and television not working properly. No hot water in the evening. Very limited choice for breakfast... Bathrooms were not clean as expected from a three star hotel. Not worth the money paid....

    Travel Month: Apr 2025

    Room: Deluxe Backside No View

    3.0

    Average Stay

    medhavi s.family with 2 kids

    My stay was comfortable, but the property is not maintained well the sheets were not very clean... and the food was average I paid 30k for 2 nights and did not feel it was worth the price paid.

    Travel Month: Mar 2025

    Room: Ascot Suite

    5.0

    Excellent Stay

    vinod s.family

    Usha Ascots, property is located 10 minutes from market. property is very good. the rooms was spacious. we booked family room suit. which can accomodate 6 persons. Food was good. and the staff is also cooperative. we enjoyed our stay. will plan such outing more often.......

    Travel Month: Mar 2025

    Room: Ascot Suite

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    5.0

    Excellent Stay

    harshil r.couple

    The hotel location is quite good in ambience and the stay was quite good. The food quality was impressive during the stay. Must consider stays in Matheran

    Travel Month: Feb 2025

    Room: Executive Deluxe

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    4.0

    Good Stay

    riddhi s.loyalty-icon

    everything was good stay, hygiene, rooms. we were not happy that à la carte was not available only buffet. we had to bring food everytime.

    Travel Month: Jan 2025

    Room: Ascot Suite

    5.0

    Excellent Stay

    aniket c.

    Excellent stay at usha ascot. The staff is courteous, food is excellent, great property, clean rooms. Can spend entire day at the property itself. One of the largest resorts in matheran, we loved our stay as a family. Kid's play area and pool are a boon for the kids. Overall rating: excellent! highly recommended!

    Travel Month: Jan 2025

    Room: Ascot Suite

    4.0

    Good Stay

    mittal d.loyalty-iconcouple

    excellent property lunch was good could have more spread for dinner and breakfast. has lot of recreation options

    Travel Month: Dec 2024

    Room: Executive Deluxe

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    5.0

    Excellent Stay

    salim s.loyalty-icon

    excellent hospitality rooms were excellent good food and services all activities in house one you enter in resort don't feel to go out as have games, music, live orchestra ,and night disco. only network problem 😒

    Travel Month: Dec 2024

    Room: Luxury Villa

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    3.0

    Average Stay

    chandresh m.loyalty-icongroup

    Overall it was not a bad experience but on last night, 1 of 5 members had food poisoning with vomiting and stomach pain, next day after we reached mumbai, rest of 4/5 had same problem i. E. Food positioning, the worst ever experience. Since all five had similar problems, it is highly likely, it came from food we had at the usha ascot. Rooms, property, staff etc are all good but these food poisoning has spoiled our experience. Hope hotel is taking due care in terms of quality and hygiene while cooking the food they serve.

    Travel Month: Dec 2024

    Room: Executive Deluxe

    5.0

    Excellent Stay

    vinay s.loyalty-iconcouple

    Good hotel and comfortable stay for 1 Day and food service is good and environment pleasant in winter

    Travel Month: Dec 2024

    Room: Executive Deluxe

    5.0

    Excellent Stay

    ankur s.family

    Full of greenaray in hotel, clean, very polite staff, excellent food, overall good experience, can better in menu selection per day, repeat some things in next day.

    Travel Month: Dec 2024

    Room: Ascot Suite

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