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Review Of Horseland Hotel and Mountain Spa0123401234

Matheran, Matheran | 6 minutes walk to Matheran Railway Station

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    3.0
    Good

    426 Ratings, 287 Reviews

    excellent
    15%
    very good
    24%
    average
    23%
    poor
    16%
    bad
    21%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 1
    • 5
    • 1
    • 4
    • 4
    • 1
    • 3
    • 2

    Rating Categories

    • Location3.7
    • Cleanliness2.8
    • Room2.7
    • Food3.6
    • Hospitality3.1
    • Value For Money2.9
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guest reviews highlight issues with cleanliness, maintenance, and room quality. Some guests mentioned untidy rooms, non-functional amenities, and unhygienic conditions. However, positive comments were made about the property's location, food quality, and evening entertainment activities. Staff politeness and responsiveness were also appreciated. Overall, mixed feedback regarding room conditions and services was observed.

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