Not clean dormat, overall good stay, staff also good. Location good, window shed doesn’t cover full window, tv doesn’t work
Hotel Kanha Shree by Cosmos Green has replied on Tue Jun 03 11:00:50 IST 2025
Dear Guest,
Thank you for choosing Hotel Kanha Shree by Cosmos Green for your recent stay and for sharing your valuable feedback. Please accept my sincere apologies for any inconvenience you experienced during your time with us.
I have carefully reviewed your comments with deep concern and have addressed the matter with all relevant teams. Please rest assured that we are taking all necessary measures to ensure such issues do not recur in the future.
At Hotel Kanha Shree by Cosmos Green, we take great pride in delivering exceptional service, and we are truly disappointed that we fell short of meeting your expectations. Your patronage means a great deal to us, and we sincerely hope to have the opportunity to welcome you back soon, ensuring a much-improved experience.
Best Regards,
Chandra Shekhar
Corporate General Manager