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Review Of Hotel Kanchan International

New Digha, Digha | About a minute walk to New Digha Sea Beach

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.0
    Good

    334 Ratings, 207 Reviews

    excellent
    16%
    very good
    27%
    average
    18%
    poor
    18%
    bad
    20%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 5
    • 2
    • 1
    • 1
    • 5
    • 4
    • 2
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness3.1
    • Room3.3
    • Food3.3
    • Hospitality3.2
    • Value For Money3.0
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    We are using generative AI to show you summarised user review

    Review Summary

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    This property has a great location, just a stone's throw from the beach, which guests appreciate. Many have praised the food quality and friendly staff, contributing to positive experiences. However, numerous reviews highlight consistent issues with cleanliness, maintenance, and customer service, leading to disappointing stays for many visitors. While some enjoyed their time here, others faced significant challenges.

    Sort by:

    Positive first
    1.0

    Please don't come

    souvik g.couple

    Bad customer service, bad room, dirty room and bathroom, pathetic, totally bad experience please don't book this hotel.

    Travel Month: Jul 2024

    Room: AC DELUXE

    5.0

    Couple stay

    swapan k.couple

    I like hotel kanchan very much, i want to tell everyone to come to hotel kanchan at least once because the staff there use room service food and drink is very good. I have stayed at hotel kanchan 3 times. This is my favorite hotel in digha.

    Travel Month: Jun 2024

    Room: AC DELUXE

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    1.0

    Kanchan international hotel digha not standard

    byomkesh d.family

    Very very worst experience in the hotel. Dirty and unclean wall, floor and bed sheet also. Staffs also uncultured kanchan international. Please remove your booking

    Travel Month: Jun 2024

    Room: AC DELUXE

    5.0

    Super and comfortable stay

    swapan k.couple

    We have been to that hotel before, and their service was good. And this time i got very good service.

    Travel Month: Jun 2024

    Room: AC DELUXE

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    2.0

    Poor Stay

    kaushik s.

    Staffs are not helpful

    Travel Month: May 2024

    Room: NON AC Standard

    5.0

    Excellent Stay

    diganto s.

    Nearest to beach

    Travel Month: May 2024

    Room: NON AC Standard

    1.0

    Terrible experience with the hotel rooms and other staff in the hotel

    tanumoy d.loyalty-iconfamily

    It's a terrible experience, i couldn't sleep the whole night as i was traveling with an 8 month old baby and lots of cockroaches and smells.

    Travel Month: May 2024

    Room: AC DELUXE

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    1.0

    Terrible Stay

    yasmin s.family

    Ekadam achcha service nah-in room ka ekadam bad room hai mujhe laga ki mera paisa west ho gaya

    Travel Month: Apr 2024

    Room: AC DELUXE

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    2.0

    Poor Stay

    mirtunjay s.

    Staff behavior is good but hotel maintain is very bad

    Travel Month: Mar 2024

    Room: NON AC Standard

    3.0

    Review of hotel kanchan

    senjuti b.family

    Location of hotel kanchan international is good. We stayed there before. But this time i saw that toilet lock is broken n head is not there, paint of the room gone. All over lack of maintenance. But the hotel staff behaviour is very good.

    Travel Month: Mar 2024

    Room: AC DELUXE

    1.0

    Bad experience

    rajesh p.family

    Worst experience i ever had. Right from arrival till departure everything was worst. It was untidy restaurant ac not functioning. Bathroom exhaust wasn't working too. No-one to clean the room.

    Travel Month: Mar 2024

    Room: AC DELUXE

    2.0

    Poor Stay

    raj k.loyalty-icon

    All though services was ok but the rooms were not. Condition of the room was bad, bathroom was in a very terrible condition, not worth paying 2500 a night.

    Travel Month: Mar 2024

    Room: AC DELUXE

    4.0

    Good

    satadal c.couple

    A good 2 day trip. I find the price affordable. Room service was prompt. The only thing i suggest that the hotel authorities should spend more on maintenance.

    Travel Month: Feb 2024

    Room: NON AC Standard

    2.0

    Room size very small.

    ramanuj s.group

    According to the description, the room was quite small and had a double bed only for 2 people. Due to compulsion, i had to pay extra rs 2250 and get another room suitable for 3 persons.

    Travel Month: Dec 2023

    Room: AC DELUXE

    3.0

    Average Stay

    sudip k.couple

    Bathroom horrible, all taps are leaking. Toilet always wet. Room is okay. Front desk assistant behaviour very rough and not courteous.

    Travel Month: Dec 2023

    Room: NON AC Standard

    2.0

    Poor Stay

    aloka r.family

    Hotel rooms, bathrooms, bed covers, pillow and pillow coves, blankets all are very dirty. Staffs mainly receptionist is not co-operative, and behaviour is not good towards customer. Overall it was not a good stay for me and family at all. So, i would not recommend this hotel to any one.

    Travel Month: Dec 2023

    Room: NON AC Standard

    4.0

    Good Stay

    subhajyoti d.

    The location of this hotel is very near to the sea beach at new digha. Room size is not much spacious, but neat and clean. One male staff at the reception counter is not good at behavior, doesn't know how to behave properly with guests. Otherwise, overall experience is good.

    Travel Month: Nov 2023

    Room: NON AC Standard

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    4.0

    We liked it very much. Ideal hotel for family

    bhaskar h.family

    It was a very good hotel. The staff was very helpful. We were getting that service if needed. If you take family, you can definitely stay. Location is very good near the sea. The tv in our room was not on at all which was not changed later, we didn't say anything about it so maybe it didn't. There was no cover for the drain pipe in the boothroom which was a bit of a problem.

    Travel Month: Nov 2023

    Room: NON AC Standard

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    5.0

    Happy to stay

    dibyendu c.family

    kanchan international is one of the best stay place in New Digha। hotel staff are to good and the food is excellent

    Travel Month: Nov 2023

    Room: NON AC Standard

    1.0

    Terrible Stay

    debapriya d.

    Terrible behavior by staff. The moment they heard i was a single occupant, the receptionist started shouting at me. Refused to explain why single occupancy was not allowed. Was not given entry into the hotel and neither was a refund provided. Very poor experience.

    Travel Month: Nov 2023

    Room: AC DELUXE

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