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Review Of Hotel Kalpana Residency

Kurla West, Mumbai | 2 km drive to British Consulate

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    2.3
    Average

    153 Ratings, 62 Reviews

    excellent
    6%
    very good
    16%
    average
    16%
    poor
    24%
    bad
    39%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 2
    • 4
    • 1
    • 4
    • 2
    • 5
    • 5
    • 2

    Rating Categories

    • Location1.9
    • Cleanliness1.7
    • Value For Money1.5
    • Food1.3
    • Facilities1.2
    • Child Friendliness1.8
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    Reviews Summary

    Powered by Myra.AI

    The property is facing serious hygiene and maintenance issues, with guests repeatedly mentioning dirty rooms, broken amenities, and a mosquito infestation. Many reviewed the staff's service as subpar, citing rudeness and unresponsiveness to concerns. While it has a central location near transport options and some restaurants, the condition of the facilities is a major drawback. Despite a few positive comments about helpful staff, the overall experience has been disappointing for most guests.

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