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Review Of Hotel Kalpana Residency

Kurla West, Mumbai | 2 km drive to British Consulate

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    2.5
    Average

    164 Ratings, 65 Reviews

    excellent
    6%
    very good
    16%
    average
    15%
    poor
    25%
    bad
    38%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 2
    • 2
    • 2
    • 4
    • 4
    • 4
    • 2

    Rating Categories

    • Location2.2
    • Cleanliness1.8
    • Value For Money1.5
    • Food1.3
    • Facilities1.2
    • Child Friendliness1.8
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    Reviews Summary

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    The property is facing serious hygiene and maintenance issues, with guests repeatedly mentioning dirty rooms, broken amenities, and a mosquito infestation. Many reviewed the staff's service as subpar, citing rudeness and unresponsiveness to concerns. While it has a central location near transport options and some restaurants, the condition of the facilities is a major drawback. Despite a few positive comments about helpful staff, the overall experience has been disappointing for most guests.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    ankit s.solo

    Hi this is ankit shah it was very worst experience by staying in this hotel rooms are very bad & very cheap we have booked for 3 days there was no breakfast on time it was very late and very pathetic service and very cheap and there is no vegetarian restaurant and it's not a nearby station to go anywhere or to go any other side service was very bad many time I have to shout for service many things staff to bring something, breakfast in tea you never get good servic in Kalpana residency I never recommend to go anyone....

    Travel Month: Sep 2025

    Room: Standard Room

    4.0

    Good Stay

    adesh k.solo

    location, service ,amenities were all good. Good value for money. quite reasonable pricing in the heart of mumbai. courteous staff.

    Travel Month: Aug 2025

    Room: Standard Room

    2.0

    Poor Stay

    amit d.solo

    tv was not working ,water was der besides bed,pillows and sheet was yellowish stained and bed bugs was der ,was not worth at allthe amount i paid tv was not working ,water was der besides bed,pillows and sheet was yellowish stained and bed bugs was der ,was not worth at all the amount i paid

    Travel Month: Aug 2025

    Room: Standard Room

    2.0

    not good

    solo

    TV NOT WORKING,NO CLEAN,ground floor only for hotel purpose more for appartments no cleen area

    Travel Month: Aug 2025

    Room: Standard Room

    1.0

    This is bad hotel for stay

    vedant d.group

    This is so bad experience of stay at this hotel no hygiene no room service no Service

    Travel Month: Jul 2025 (6-Night Stay)

    Room: Standard Room

    2.0

    business

    chandra b.business

    Hotel staff is not good behaviour.... room is not like a mmt travellers.... cleaning Is very disaster.... even when I checked out that time found bed bugs.... I never ever come again in this hotel

    Travel Month: Jul 2025

    Room: Deluxe Room

    5.0

    Good stay with courteous staff

    vaibhav s.solo

    The location was good and easy to find. A lot of restaurants nearby made it easy to order the food. The location was good and easy to find. A lot of restaurants nearby made it easy to order the food.

    Travel Month: Jul 2025

    Room: Deluxe Room

    4.0

    Good Stay

    bhavi s.

    Is it good hotel and staff but one disappointed think is space is limited here and overall experience are good but i have suggestion for hotel staff make it little fragrant. Thanku

    Travel Month: Jun 2025

    Room: Standard Room

    Hotel Kalpana Residency has replied on Sun Jun 29 15:30:13 IST 2025

    HOTEL KALPANA RESIDENCY THANK YOU MAM FOR INFORM ME I WILL IMPROVE MY MISTAKE PLESE COME AGAIN IN MY HOTEL THANK YOU FOR COMING

    1.0

    Terrible experience

    amit n.business

    Insects were found in the bathroom... despite of booking the room for two person the manager was not allowing us...terrible experience

    Travel Month: May 2025

    Room: Standard Room

    3.0

    The location is very good

    mohammad h.family

    The location is very good but the breakfast served in the morning was of very poor quality and the cleaning is ok. The behaviour of the staff is ok, the service of the hotel is ok, everything is ok.

    Travel Month: May 2025 (3-Night Stay)

    Room: Standard Room

    Hotel Kalpana Residency has replied on Sun Jun 29 15:26:45 IST 2025

    THANK YOU SIR FOR COMING PLESE COME AGAIN

    1.0

    Too small room

    business

    Breakfast is included but they gave us breakfast like as a snack tv also not in working condition washroom is very dirty

    Travel Month: Apr 2025

    Room: Standard Room

    1.0

    Terrible Stay

    rahil j.

    Room was very dirty There are no locks for windowsss...to much mosquitos..bad smell...i just left the room within 10 minutes..i just stay mostly 10 mints there and i left from there

    Travel Month: Apr 2025

    Room: Standard Room

    1.0

    Horrible night

    nagaraj s.solo

    Very shabby rooms - broken cots - leaking tap- non painted -full of mosquitoes. Food ok Super in service

    Travel Month: Apr 2025

    Room: Standard Room

    2.0

    Poor Stay

    maaz k.family with 1 kid

    No Facilities at the hotel. Did not received the TV remote or AC remote. Room was full of mosquito, they do not even had the mosquito repellent spray, bathroom taps were broken, No geyser, no dustbin in the room. Beds was making noise. Not at all good for family stay..

    Travel Month: Apr 2025

    Room: Standard Room

    2.0

    Bad Room And Bad Place Dirty Room

    ketan p.family

    Poor, No Facility, Bad Room, Dirty Room, Not Cleaning Room, Very Small Room, This Place see is not really place

    Travel Month: Mar 2025

    Room: Deluxe Room

    2.0

    2/5 rating

    santhosh k.family

    Very bad attitude from the one room boy who with a white round hat. He irritated us First day he behaved .. The second day, another guy was there and he was nice. Even we had to stay some more days there, we cancelled the decision to further stay there. No nearby good restaurants....

    Travel Month: Mar 2025

    Room: Standard Room

    2.0

    Poor, terrible not good stay...but every thing is near from there.

    akash k.solo

    poor, not good to stay. terrible need to cleaning repairing, bathroom top leakage, dust, mosquito, as per things are mentioned nothing i got, no breakfast no table, no chair, dust full blanket...looted my money mmt...with the hotel...kindly return my money.

    Travel Month: Mar 2025

    Room: Standard Room

    • user photos
    • user photos
    2.0

    Poor Stay

    chinu h.business

    In the room first of all there is no fan and it’s so dirty in the it’s so small and in there bathroom there is no shower

    Travel Month: Jan 2025

    Room: Sa

    1.0

    Terrible Stay

    amrutbhai v.family

    Poor hotel waste money and time very bad experience this hotel.

    Travel Month: Oct 2024

    Room: Standard Room

    4.0

    Good Stay

    syed j.

    Ok.

    Travel Month: Sep 2024

    Room: Deluxe Room

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