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Review Of Hotel Kailash Ganga

Barrage Colony, Rishikesh

    User Rating & Reviews

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    • group
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    3.1
    Good

    45 Ratings, 21 Reviews

    excellent
    24%
    very good
    18%
    average
    24%
    poor
    13%
    bad
    20%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 4
    • 5
    • 2
    • 1
    • 1
    • 3
    • 4
    • 2

    Rating Categories

    • Location3.4
    • Cleanliness2.9
    • Room2.8
    • Value For Money3.1
    • Facilities2.0
    • Hospitality2.1
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    Reviews Summary

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    This property enjoys a great location near AIIMS, making it convenient for travelers. The staff are generally friendly and helpful, providing good customer care. Rooms are spacious and clean, with some guests appreciating the hygiene. Some positive reviews highlight tasty food and a pleasant stay, while others complain about poor facilities like inadequate water supply, lack of room service, and cleanliness issues. Guests mention challenges with transport at night and the absence of dining options within the property.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    abhishek k.couple

    Beautiful hotel with good nearby locations and well behaved staff, clean rooms, easily arrangment of whatever you want, so i give 10/10 on everything.

    Travel Month: Mar 2025

    Room: Deluxe Room

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    3.0

    Average Stay

    pooja.

    Nice but hotel staff jot available at night ror service

    Travel Month: Oct 2023

    Room: Deluxe Room

    2.0

    Poor Stay

    gaurav k.

    Room service was zero in this hotel, kitchen is not there in this hotel, i'll not suggest this hotel for any one.

    Travel Month: Oct 2023

    Room: Deluxe Room

    5.0

    Excellent Stay

    ananya.

    Hotel was very nice. Staff was very good

    Travel Month: Sep 2023

    Room: Deluxe Room

    5.0

    Excellent Stay

    ajay b.

    Hotel was good Location was also easy. beside main road nearby AIIms (1 km) Room was good Bathroom was ok Saff was friendly and helpful Food ordered was yummy 😋 Overall stay in hotel good

    Travel Month: Jun 2023

    Room: Deluxe Room

    2.0

    Location is quite good but water is not good

    deepesh a.family

    Not satisfied with the water quality. Room is average

    Travel Month: Dec 2022

    Room: Deluxe Room

    5.0

    Excellent Stay

    ramesh n.

    Hotel staff were excellent, cooperative and felt very homely stay. Thank you for the hospitality and make my trip

    Travel Month: Nov 2022

    Room: Deluxe Room

    4.0

    Good Stay

    shirshendu g.

    The hotel stay was comfortable, room were spacious &services was good. Cleanliness was good behaviour of the staff was very good.

    Travel Month: Oct 2022

    Room: Deluxe Room

    4.0

    Good option to stay with family near aiims

    shahnvaj a.family

    Room was very spacious and hygienic, you can get extra mattress if you are 3 people in a room.

    Travel Month: Sep 2022

    Room: Deluxe Room

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    5.0

    Excellent Stay

    sushen.couple

    It was a total value for money stay near aiims. The hotel room was neat and clean, staff were polite and food was good. We were satisfied.

    Travel Month: Jul 2021

    Room: Deluxe Room

    Hotel Kailash Ganga has replied on Wed Aug 04 11:16:48 IST 2021

    Dear valued guest, we appreciate your genius marking. Looking for your next arrival at hotel with more satisfactory services.

    2.0

    Poor

    amarjit s.couple

    Room is stinky. Lights in room is inadequate. Room lock was not working. Lice are wandering frequently in cupboard.

    Travel Month: Dec 2019

    Room: Standard Room

    Hotel Kailash Ganga has replied on Wed Dec 18 09:39:00 IST 2019

    Sorry for the inconvenience. We are working on your feedback

    1.0

    Pathetic stay

    manish s.loyalty-icon

    Very poor services. Staff completely lost and inadequate to handle customer queries. Linen used is dirty, no Restaurant. Wifi doesn't work. Cockroaches in room. What else should I say. Don't know why even MMT has kept this property on the website. Much cheaper option available next to this property which are way better in services and at a far reasonable price.

    Travel Month: Jul 2018

    Room: Semi Deluxe Room

    Hotel Kailash Ganga has replied on Sun May 19 16:46:22 IST 2019

    We apologize for the inconvenience you have faced earlier at our property. We request you to provide at least on chance more, this time you will find totally different experiences from your past. Looking to host you soon.

    3.0

    Good location for those who have some work at Aiims

    kaushal k.

    Location is very good. But good for bachelors only. Cleanliness is poor to average. House keeping staff are not good. Receptionist are good though.

    Travel Month: Jul 2018

    Room: Semi Deluxe Room

    Hotel Kailash Ganga has replied on Sun May 19 16:45:47 IST 2019

    We apologize for the inconvenience you have faced earlier at our property. We request you to provide at least on chance more, this time you will find totally different experiences from your past. Looking to host you soon.

    1.0

    Not at all happy with he service by hotel

    niraj k.family

    Staff behavior was good but in terms of facilities it was not at all good. The bathroom did not have hot water in the chilly weather of Rishikesh which hold us on to wait for the clear day to come out of the hotel and that hampered our all tour plan. Only thing good that was good was the morning breakfast which was Aaloo Paratha made by the hotel manager. It was our two day stay in there and the very first day we informed about the issue but even till the checkout they did not fix but only made a false promise of fixing it. Don't go there until you plan to have aloo paratha on your trip to Rishikesh. Even I informed them that it should be a complete refund if the service is not given in next day and yet they neither refund as their promise of the service nor they provided the service at all.

    Travel Month: Mar 2018

    Room: Semi Deluxe Room

    Hotel Kailash Ganga has replied on Sun May 19 16:45:14 IST 2019

    We apologize for the inconvenience you have faced earlier at our property. We request you to provide at least on chance more, this time you will find totally different experiences from your past. Looking to host you soon.

    2.0

    Bathroom didn't have water

    mahesh.family

    Room neat, no toiletries are provided, no lift service our room was in 2nd floor had to climb stairs with all the luggage as there was no room boy, rooms not secure, during the stay there was no water in the bathroom

    Travel Month: Feb 2018

    Room: Standard Room

    Hotel Kailash Ganga has replied on Sun May 19 16:44:33 IST 2019

    We apologize for the inconvenience you have faced earlier at our property. We request you to provide at least on chance more, this time you will find totally different experiences from your past. Looking to host you soon.

    4.0

    All the tourist spots are easy to access with auto

    vijayaragavan k.family

    Good customer care ... They arrange for everything we ask ... Only thing is that food is not available at the same hotel ... Need not to worry .. A multicuisine hotel is next to it. Location is easy to say ... Near aiims Rishikesh. But don't know about transport facilities after 9pm ...

    Travel Month: Jan 2018 (3-Night Stay)

    Room: Standard Room

    Hotel Kailash Ganga has replied on Sun May 19 16:44:09 IST 2019

    We apologize for the inconvenience you have faced earlier at our property. We request you to provide at least on chance more, this time you will find totally different experiences from your past. Looking to host you soon.

    3.0

    It was average staying there.

    gaurav c.loyalty-iconsolo

    The main problem is faced to reach the hotel. You will not get any transport mode to reach hotel after 9pm. So I had to really struggle to reach hotel. Any way dinner was ready for me as I informed hotel staff in advance. But they have only two things to give for eating, mix veg and dalte, that's all. Otherwise staff was fine. But I think 1500 per day was not worth if I compare same facilities with hotel booked by OYO.

    Travel Month: Oct 2017

    Room: Semi Deluxe Room

    Hotel Kailash Ganga has replied on Sun May 19 16:43:19 IST 2019

    We apologize for the inconvenience you have faced earlier at our property. We request you to provide at least on chance more, this time you will find totally different experiences from your past. Looking to host you soon.

    3.0

    Not up to satisfactory level very poor service quq

    vikas s.solo

    Satisfactory stay that's a last option of on veerbhadra marg hotels because service is very poor food quality is very low and not for level I recommended that hotel for individual and with friends not family.

    Travel Month: Oct 2017

    Room: Standard Room

    Hotel Kailash Ganga has replied on Sun May 19 16:41:57 IST 2019

    We apologize for the inconvenience you have faced earlier at our property. We request you to provide at least on chance more, this time you will find totally different experiences from your past. Looking to host you soon.

    1.0

    Faltu hotel

    neeraj p.other

    Dear Makemytrip.. I am very disappointed. How can I share with you. Kailash Ganga hotel services is very bad, no water, no AC. No bed sheet.. No room attender, no response, I never face previous this type of bad experience.

    Travel Month: Apr 2017

    Room: Standard Room

    Hotel Kailash Ganga has replied on Sun May 19 16:41:16 IST 2019

    We apologize for the inconvenience you have faced earlier at our property. We request you to provide at least on chance more, this time you will find totally different experiences from your past. Looking to host you soon.

    4.0

    It was a pleasant stay altogether

    rohit.other

    It was a pleasant stay altogether! Location was good, easily accessible. Staff were helping. They were very polite. Also help with some insight on local sightseeing. Rooms were good. We stayed in deluxe room which had an attached sitting area facing outside.

    Travel Month: Apr 2017

    Room: Deluxe Room

    Hotel Kailash Ganga has replied on Sun May 19 16:40:48 IST 2019

    Thanks sir.

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