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Review Of Hotel Holiday Grand

Knowledge Park 3, Greater Noida | 1.8 km drive to F-1 Track

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.3
    Good

    43 Ratings, 14 Reviews

    excellent
    42%
    very good
    9%
    average
    7%
    poor
    21%
    bad
    21%

    Last 10 Customer Ratings (Latest First)

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    • 5
    • 5
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    • 5
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the outstanding hospitality and warm staff who ensure a smooth check-in and clean rooms. The food options are varied with delicious breakfast. However, some reviews mention issues like pest control concerns, cleanliness, and poor room service. While some guests enjoyed the ambience and location near important spots, others experienced dissatisfaction with room changes and service delays.

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    Positive first
    5.0

    Exceptional Stay!

    maitree r.solo

    From the moment we arrived, the hospitality was outstanding. The staff greeted us warmly and went out of their way to make our stay comfortable. The check-in process was smooth and efficient. The rooms were spotless, well-maintained, and thoughtfully designed with modern amenities. The bed was extremely comfortable, and the housekeeping team ensured everything was perfectly in order throughout our stay. The food at the hotel restaurant was delicious, offering a wide variety of options with fresh ingredients and authentic flavors. Breakfast was a highlight—plenty of choices to start the day right. The location is ideal—close to india expo mart and all colleges and market.

    Travel Month: Oct 2025

    Room: Deluxe Room

    Hotel Holiday Grand has replied on Mon Oct 06 13:30:12 IST 2025

    Dear Guest Greetings! Thank you so much for taking the time to share your wonderful feedback. We are delighted to know that you had a pleasant stay and that our hospitality, rooms, and dining experience met your expectations. It is truly rewarding to hear your kind words about our team’s efforts, smooth check-in, cleanliness, and the variety of food offered. We’re also glad that our convenient location added to your overall experience. Your appreciation motivates us to continue delivering exceptional service to all our guests. We look forward to welcoming you back for another memorable stay soon! Thanks and Regards

    3.0

    Average Stay

    mohit k.couple

    Check IN and Check was very smooth. Rooms were pretty average and pest control is required as seen Lizard and Rat altogether in the room i stay. No slippers available in room.

    Travel Month: Jul 2025

    Room: Day use Room from 8AM to 8PM (check-in and check-out on same day)

    Hotel Holiday Grand has replied on Mon Oct 06 13:31:54 IST 2025

    Dear Guest, Greetings! Thank you for sharing your valuable feedback regarding your recent stay with us. We are glad to know that you found the check-in and check-out process smooth. However, we sincerely apologize for the inconvenience you faced with the room condition and the absence of slippers. Please be assured that your feedback has been shared with our housekeeping and pest control teams to take immediate corrective measures and ensure such issues do not recur. Your comfort and satisfaction are very important to us, and we truly appreciate you bringing this to our attention. We hope to have the opportunity to serve you better on your next visit. Thanks and Regards

    5.0

    Excellent Stay

    mohit k.family

    all the things are well mannered. bathroom was neat and clean . pillow are washed properly bedsheet was cleaned

    Travel Month: Apr 2025

    Room: Day use Room for 3 hours from 8AM to 8PM (check-in and check-out on same day)

    Hotel Holiday Grand has replied on Mon Oct 06 13:34:20 IST 2025

    Dear Guest, Greetings! Thank you so much for sharing your kind feedback. We are delighted to know that you had a pleasant stay and appreciated the cleanliness of our rooms and bathroom, as well as the hygiene and upkeep of the linens. Your positive words truly encourage our team to continue delivering the best hospitality and comfort to our guests. We look forward to welcoming you again soon for another enjoyable stay. Thanks and Regards

    2.0

    Change of Hotel

    solo

    First of all the property was changed to a different hotel and the rooms are not at par to the property booked.

    Travel Month: Feb 2025

    Room: Executive Room

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    Hotel Holiday Grand has replied on Mon Oct 06 13:35:47 IST 2025

    Dear Guest, Greetings! Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused due to the change in property and understand your disappointment regarding the difference in room standards compared to your original booking. Please be assured that your concerns have been noted, and we are reviewing this matter carefully to ensure better clarity and communication for future bookings. Guest satisfaction is our top priority, and we regret that we fell short in this instance. We truly value your feedback and hope to have the opportunity to serve you better in the future. Thanks and Regards

    3.0

    Average Stay

    sumul p.

    K

    Travel Month: Dec 2024

    Room: Deluxe Twin and King Bed Room

    Hotel Holiday Grand has replied on Wed Feb 19 11:28:13 IST 2025

    Dear Guest, Greetings! Thank you for your feedback. We always strive to improve and provide the best experience for our guests. If you have any specific suggestions on how we can enhance our services, we’d love to hear them. We hope to welcome you again and offer an even better stay!

    2.0

    Poor Stay

    arul m.loyalty-iconbusiness

    The Tarriff was 8 times what it is worth., cleanliness is not good, No breakfast, the Bathroom latch was broken.

    Travel Month: Nov 2024

    Room: Deluxe Twin and King Bed Room

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    Hotel Holiday Grand has replied on Wed Feb 19 11:31:24 IST 2025

    Dear Guest, Greetings! We’re sorry to hear that your experience did not meet expectations. We strive to provide value and comfort to all our guests, and we regret any inconvenience you faced. Your feedback regarding cleanliness, bathroom maintenance, and breakfast has been noted, and we will address these matters with our team.

    3.0

    Average Stay

    jaimin p.

    The rooms are good. But they do not have proper food. Also room service needs a lot of improvement. Not worth the payment.

    Travel Month: Nov 2024

    Room: Deluxe Twin and King Bed Room

    Hotel Holiday Grand has replied on Wed Feb 19 11:35:16 IST 2025

    Dear Guest, Greetings! Thank you for sharing your feedback. We’re glad you found our rooms comfortable. However, we regret that our food and room service did not meet your expectations. Your comments are valuable to us, and we will review them with our team. We appreciate your stay and hope to have the opportunity to serve you better in the future.

    2.0

    Cancel-led confirmed booking

    prashat.loyalty-iconbusiness

    When my person arrived @ hotel, hotel cancel-led my confirmed make my trip booking, our plan for expo it’s terrible experience.

    Travel Month: Oct 2024

    Room: Deluxe Twin and King Bed Room

    Hotel Holiday Grand has replied on Wed Feb 19 11:38:58 IST 2025

    Dear Guest, Greetings! We sincerely apologize for the inconvenience caused by the booking issue. We understand how frustrating this must have been and will look into it with our team and booking partners.

    1.0

    Fraud

    aniket k.business

    The hotel sold our rooms to different persons and telling that we had a problem in our hotel system

    Travel Month: Oct 2024

    Room: Executive Room

    Hotel Holiday Grand has replied on Wed Feb 19 11:42:51 IST 2025

    Dear Guest, Greetings! We sincerely regret the inconvenience you faced. We understand how frustrating this must have been and apologize for the situation. Please know that this was not our intention, and we will review the matter internally to ensure such issues do not happen again.

    5.0

    Excellent Stay

    ravi s.solo

    Very nice and clean ambience and cooperative staff even for family it's a safe and peaceful environment

    Travel Month: Sep 2024

    Room: Deluxe Twin and King Bed Room

    Hotel Holiday Grand has replied on Wed Feb 19 11:46:13 IST 2025

    Dear Guest, Greetings! Thank you for your kind words! We're delighted to hear that you enjoyed our clean ambiance and cooperative staff. Providing a safe and peaceful environment for our guests, especially families, is our priority. We look forward to welcoming you again soon!

    2.0

    Poor Stay

    ashok n.

    In this hotel shower hot and cold there is no hot shower. Cleanliness is very poor. In tea and coffee. Provide only coffee pouch. Service is poor. Food is not available no break fast, no lunch, no dinner.

    Travel Month: Jul 2024 (3-Night Stay)

    Room: Deluxe Twin and King Bed Room

    Hotel Holiday Grand has replied on Mon Jul 08 11:02:34 IST 2024

    Dear Ashok, We are truly sorry to hear about your disappointing experience during your stay. Your feedback is valuable to us and we will make sure to address the issues regarding the hot water in the shower, cleanliness, tea and coffee options, service quality, and food availability. Thank you for bringing these matters to our attention. Thanks & Regards

    5.0

    Excellent Stay

    gopakumar p.

    The property is too good with clean n hygiene rooms with good amenities. Happy to stay here. Thank u

    Travel Month: Feb 2024

    Room: Deluxe Twin and King Bed Room

    Hotel Holiday Grand has replied on Wed Feb 28 12:33:37 IST 2024

    "Thank you so much for your kind words ! we are delighted to hear that you enjoyed your stay with us. It was a pleasure having you as our guest , and we hope to welcome you back again soon"

    4.0

    Must visit if in greater nodia for work

    dhruvanka m.business

    The stay was nice. The staff was very helpful and the room were clean and decent to stay. The room service is also amazing

    Travel Month: Jan 2024 (3-Night Stay)

    Room: Twin Bed Room

    Hotel Holiday Grand has replied on Sat Feb 24 11:55:22 IST 2024

    Dear Guest, Thank you so much for your kind words! We are thrilled to hear that you had a nice stay with us and that you found our staff helpful. We are also glad to know that you enjoyed the cleanliness of the rooms and our room service. Looking forward to welcoming you back soon! Thanks & Regards

    1.0

    Food

    deepak m.loyalty-iconbusiness

    Very to very bad experience for food we have order at 8pm and we got food on 11:50 pm @19470 rupees it is very much expensive max to max 4k for this hotel bathroom not clear

    Travel Month: Nov 2023

    Room: Deluxe Room

    Hotel Holiday Grand has replied on Sat Feb 24 16:38:24 IST 2024

    Dear Guest, We're sorry to hear about your experience. We apologize for the delay in delivering your food and for any inconvenience caused. Your feedback regarding the cleanliness of the bathroom is duly noted and will be addressed with our team. Thank you for bringing this to our attention. Thanks & Regards

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