The property has received quite a few disappointing reviews from guests. Common issues noted include non-functional air conditioning, rude staff behavior, and poor room cleanliness with reports of cockroaches. Service is criticized for being slow and unresponsive, with many guests facing delays in room service and basic amenities. Additionally, pricing for food is deemed high compared to the quality offered, and concerns have been raised about proper maintenance and hygiene in shared areas. Overall, guests have expressed significant dissatisfaction with their experiences.