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Tapovan, Rishikesh | 1.2 km drive to Lakshman Jhula
52 Ratings, 18 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Good experience
Experience was amazing, everything was good like: cleanliness, service etc and the view from the room is relaxing
Room: Standard Room
Good Stay
Stay was good hotel location was very nice everything was nearby service was good but can improve restaurant was not available but room service food was available food was very tasty it was very nice hotel if you are looking for low budget hotel in rishikesh cn surely try this
Room: Standard Room
Poor Stay
I got costly room as i booked it from make my trip actual cost was 2000 i got it for 2800
Room: Standard Room
Hotel Ganga Elena has replied on Fri Oct 13 11:08:22 IST 2023
Dear Ashish, The rates fluctuate from time to time with market demand and you booked at a time when the rates were a little high. It's not about the actual cost and buying cost.
Terrible stay
Did not liked the stay at all, the room had insects, window was only for show off it did not had any way to open it the receptionist was rude he asked us to leave the room while we were having our breakfast on room stating that check out is at 11 am. Not recommended at all
Room: Standard Room
Hotel Ganga Elena has replied on Wed Aug 09 19:01:39 IST 2023
Hello Manisha, Greetings from Hotel Ganga Elena Thank you for leaving a review. We are sorry to hear about your experience at the hotel. We do not intend to hinder our guests' experience and apologize for having implied otherwise. We will surely look into the concern mentioned and bring the necessary amends. We however encourage you to go by the check-in and check-out timings to ensure a smoother functioning. Thank you for staying with us. We regret the circumstances and look forward to another opportunity to serve you better.
Average Stay
Room is okay but bathroom is not clean some fun-gent smell is coming on regular basis if we kept bathroom room open its difficult to stay in room
Room: Standard Room
Hotel Ganga Elena has replied on Wed Aug 09 19:00:45 IST 2023
Hello Divesh, Greetings from Hotel Ganga Elena Thank you for taking out time to leave a review. We are sorry to hear that you had to face inconvenience during your stay at the hotel. The team aims to provide you with a satisfactory experience and apologize for having fallen short of our services. We will surely look into the situation and bring the necessary amends. Thank you for staying with us. We regret the circumstances and look forward to another opportunity to serve you better.
Good hotel
Rooms were good but bathrooms were smelly. Cooperative staff and food was very good and tasty. Costs about average 200 rs. Per head
Room: Standard Room
Hotel Ganga Elena has replied on Fri Jun 09 16:48:39 IST 2023
Hello Dhiraj, Greetings from Hotel Ganga Elena Thank you for the review. We are happy to know that your experience at the hotel was a fairly pleasant one. The team prioritizes meeting your requirements and we are happy to have been able to perform. We will surely convey the appreciation to the staff and will strive to maintain the mentioned services. We are however sorry to hear about the shortcomings faced and apologize for the inconvenience. We will be sure to look into the situation and bring necessary amends. Thank you for staying with us. We appreciate your response and look forward to hearing from you again.
Terrible Stay
I have already complaint about the issue earlier. The hotel was not good at all. Photos are shown is totally different from the actuals. Bathroom was very dirty and room as well. Not enough space.
Room: Deluxe Room with Balcony
Hotel Ganga Elena has replied on Fri Jun 09 16:46:50 IST 2023
Hello Piyush, Greetings from Hotel Ganga Elena Thank you for leaving a review. We are sorry to hear that your experience at the hotel wasn't satisfactory. We work to ensure your satisfaction and we apologize for having fallen short of our services. We will be sure to look into the concern to understand the situation better and bring the necessary amends. We however do not intend to mislead our guests. It is unfortunate that the pictures suggested otherwise. We will be sure to bring changes in case of incorrectness and apologize for the same. Thank you for staying with us. We regret the circumstances and look forward to another opportunity to serve you better.
Good Stay
It was totally fun experience for me staying in the hotel. Hopefully will visit again soon or later, thankyou. That's all thank you very much
Room: Standard Room
Hotel Ganga Elena has replied on Fri Jun 09 16:46:08 IST 2023
Hello Ruban, Greetings from Hotel Ganga Elena Thank you for taking out time to leave a review. We are happy to know that you had an enjoyable stay at the hotel. It is our priority to meet your requirements and ensure your comfort and it delights us to have been able to reach you. We will surely convey the appreciation to the staff and will strive to maintain our services. Thank you for staying with us. We appreciate your response and look forward to welcoming you again.
Good Stay
I had a very nice stay at this place. Just close to all the site seeing. Clean rooms and good service
Room: Deluxe Room
Hotel Ganga Elena has replied on Fri Jun 09 16:45:30 IST 2023
Hello Anuradha, Greetings from Hotel Ganga Elena Thank you for leaving a review. We are happy to know that your stay at the hotel was a pleasant one. The team aims to ensure your satisfaction and we are glad to have been able to provide you with adequate services. We will strive to maintain the same and continue to provide the best we can. Thank you for staying with us. We await your next visit and hope you were able to experience the best of the location.
Stay reviews.
The room is great with balcony. Hill view with lights both from balcony as well as from the window. The quality and quantity of food is good at a affordable price.
Room: Deluxe Room
Hotel Ganga Elena has replied on Fri Jun 09 16:44:43 IST 2023
Hello Abhishek, Greetings from Hotel Ganga Elena Thank you for the review. We are happy to know that you were pleased with your stay at the hotel. The location of the property is definitely a highlight of the hotel and it delights us to know that you were able to experience the best it had to offer. It also delights us to know that we were able to provide adequate services. We will be sure to maintain our services and continue to provide to the best of our abilities. Thank you for staying with us. We look forward to welcoming you again.
Good Stay
ganga elena is right on the highway with lots of parking available for guests. rooms are quite spacious and decently maintained. service is okay. there are lots of food joint in 5 min walking.
Room: Standard Room
Hotel Ganga Elena has replied on Fri Jun 09 16:43:46 IST 2023
Hello Ankur, Greetings from Hotel Ganga Elena Thank you for taking out time to leave a review. We are happy to know that you had a fairly pleasant stay at the hotel. The property does offer a convenient vicinity and it delights us to know that you found it appealing. We hope you were able to experience the best the location had to offer. We are also happy to know that the services of the hotel were to your requirements. We will strive to constantly better our services and provide to the best of our abilities. Thank you for staying with us. We appreciate your response and look forward to hearing from you again.
Excellent Stay
Nice view and awsm room and full clean
Room: Deluxe Room
Hotel Ganga Elena has replied on Fri Apr 14 18:13:00 IST 2023
Hello shubham, greetings from hotel ganga elena thank you for leaving a review. We are happy to know that you had a pleasant experience at the hotel. The property does offer a pleasing surrounding and we are glad to know that you found it appealing. We hope you could make the most of it. We are also delighted to know that the services of the hotel were satisfactory. We will be sure to pass on the appreciation to the staff and will strive to maintain our services. Thank you for staying with us. We look forward to welcoming you again.
worst room
familydon't go with this hotel 🏨🏨🏨
Room: Standard Room
Hotel Ganga Elena has replied on Sun Jul 17 13:58:08 IST 2022
Dear mam, we thank you for taking the time to give us your valuable feedback regarding your visit at hotel ganga elena. We are very sorry that you had such a disappointing experience with us. It is a matter of concern to us that you were not satisfied with our services. I have made serious note of the lapses on the part of our team, we will improve as per your suggestion. I apologize for the inconvenience caused to you. We strive to provide a superior service experience to every guest, we thank you once again for giving us your valuable feedback and we hope you will give us the opportunity to host you once again at hotel ganga elena and make your experience better. Warm regards. Team ganga elena replied by team hotel ganga elena
Nice stay
Safe and clean but food was too costly.
Room: Standard Room
Hotel Ganga Elena has replied on Sun Jul 17 14:02:16 IST 2022
Dear sir, we thank you for taking the time to write a review about your experience at hotel ganga elena. We are very happy to know that we were able to create a pleasant experience and your appreciation for location, we have shared with the team and we are further motivated to strive for excellence. I have made serious note of the lapses on the part of our team, we will improve as per your suggestion. I apologize for the inconvenience caused to you we value your patronage and look forward to welcoming you back to hotel ganga elena, rishikesh. Warm regards, team hotel ganga elena
Terrible experience
Our stay at the hotel was a horrible experience. We stayed at the hotel for only 4 hours due to electricity shortage. The electricity was out for most of the time and the people who attended us looked as if they were drunk. We couldn’t stay in these situations for a very long time so we checked out from the hotel at 4 in the morning. All in all it was a really bad experience.
Room: Standard Room
Hotel Ganga Elena has replied on Sun Jul 17 14:07:30 IST 2022
Dear mam, we thank you for taking the time to give us your valuable feedback regarding your visit at hotel ganga elena. We are very sorry that you had such a disappointing experience with us. It is a matter of concern to us that you were not satisfied with our services. I have made serious note of the lapses on the part of our team, we will improve as per your suggestion. I apologize for the inconvenience caused to you. We strive to provide a superior service experience to every guest, we thank you once again for giving us your valuable feedback and we hope you will give us the opportunity to host you once again at hotel ganga elena and make your experience better. Warm regards. Team ganga elena replied by team hotel ganga elena
Money waste
Terrible place not worth charges is high and according to charges no room service and even rooms was so dirty. With in 1 hr we was checkout from this hotel. Sare poise waste hogye
Room: Deluxe Room With Balcony
Hotel Ganga Elena has replied on Sun Jul 17 14:08:41 IST 2022
Dear mam, we thank you for taking the time to give us your valuable feedback regarding your visit at hotel ganga elena. We are very sorry that you had such a disappointing experience with us. It is a matter of concern to us that you were not satisfied with our services. I have made serious note of the lapses on the part of our team, we will improve as per your suggestion. I apologize for the inconvenience caused to you. We strive to provide a superior service experience to every guest, we thank you once again for giving us your valuable feedback and we hope you will give us the opportunity to host you once again at hotel ganga elena and make your experience better. Warm regards. Team ganga elena replied by team hotel ganga elena
Nice staying there
Hygiene was good and food was also tasty
Room: Studio
Hotel Ganga Elena has replied on Sun Jul 17 14:10:57 IST 2022
Dear mam, we are very happy to know that we were able to create a pleasant experience and your appreciation for food and staff, we have shared with the team and we are further motivated to strive for excellence. We value your patronage and look forward to welcoming you back to hotel ganga elena. Warm regards team ganga elena
Very spacious rooms, cleanliness could improve
The rooms were very spacious for the given price along with attached balcony. Bathroom were also spacious. The food was really good and the staff was polite. The cook there is very nice and humble and the kitchen is clean. However, there were cockroaches in the room maybe due to rainy weather or general cleanliness. The bathrooms were not extremely clean but we asked the staff to get it cleaned up the next day. The maid comes only once in the morning so you have to stay in the room at that time so that you can get it cleaned. The location of the hotel is pretty good. Right on the road and is easy to go towards ram jhula and it is walking distance from laxman jhula. The view from the top is really awesome. It was a good stay overall.
Room: Studio With Balcony
Hotel Ganga Elena has replied on Sun Jul 17 14:14:03 IST 2022
Dear mam, we thank you for taking the time to write a review about your experience at hotel ganga elena. We are very happy to know that we were able to create a pleasant experience and your appreciation for location, we have shared with the team and we are further motivated to strive for excellence. I have made serious note of the lapses on the part of our team, we will improve as per your suggestion. I apologize for the inconvenience caused to you we value your patronage and look forward to welcoming you back to hotel ganga elena, rishikesh. Warm regards, team ganga elena
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