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Review Of Hotel Family Deluxe

Paharganj, Delhi | 2.4 km drive to R K Ashram Marg Metro Station

    User Rating & Reviews

    • everyone
    • group
    • solo
    • business
    • family
    2.4
    Average

    35 Ratings

    excellent
    9%
    very good
    14%
    average
    23%
    poor
    20%
    bad
    34%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 4
    • 3
    • 1
    • 3
    • 2
    • 4
    • 1
    • 2
    • 1

    Rating Categories

    • Cleanliness3.4
    • Room3.4
    • Value For Money3.0
    • Facilities3.0
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

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    Guests appreciate the convenient location of the property, with easy access to the railway station. However, many express dissatisfaction with the hygiene standards, noting dirty rooms and unclean bathrooms. Some mention comfortable beds, but others report issues like poor room conditions and unhelpful staff. Overall, experiences have been mixed, with several guests having very negative encounters.

    1.0

    Worst & deceiving representation of pictures

    santosh.group

    The hygiene, overall quality of drapery etc. Was terrible. The facility is far from the pictures depict.

    Travel Month: Feb 2024

    Room: Standard A.C Room

    4.0

    Good Stay

    madhava r.

    The hotel was so good and it is near to the railway station walkable distance only moreover when it comes to hotel the room was so neat and clean, the room service also good. They have to maintain the hand sink and bathroom was to litte. When it comes to bedroom yeah its good comfortable bed. The hotel was so good and it is near to the railway station walkable distance only moreover when it comes to hotel the room was so neat and clean, the room service also good. They have to maintain the hand sink and bathroom. When it comes to bedroom yeah its good comfortable bed.

    Travel Month: Dec 2023

    Room: Standard Non A.C

    2.0

    Poor Stay

    haseeb.

    Without our permission several time off the aircondition not suit for family not high gene

    Travel Month: Aug 2023

    Room: Standard Non A.C

    1.0

    Terrible Stay

    bhupendra s.

    Third class room and very bed condition not cleared

    Travel Month: Mar 2023

    Room: Standard Non A.C

    1.0

    I was embarrassed ani was embarrassed

    mohmed n.solo

    Hi, i have booked hotel at night and paid total amount advance and i moved from airport to hotel and when i landed at hotel. I was embarrassed and misbehaved but hotel people i have gone thru a very hard situation and i complaint, they assured me to pay to other hotel i managed somehow folded hand for accommodation and paid them cash. But commitment failed to reimbursed my loss even they have ask me. Thz payment receipt but still i have not received a single payment nor my loss what i paid znd of the day faces zero support. Its really disgusting and hurting. To face off such things. From such a esteem organization. I do suggest everyone before booking dont pay any advance and even if you book hotel pols do confirm with property with your booking or at the end face the dire consequence. Don't pay first.

    Travel Month: Feb 2023

    Room: Standard Non A.C

    1.0

    Terrible Stay

    mohd a.

    It was a bad experience i have because hotel staff has very bad behaviour. And they gave me room with dirty blanket dirty bed sheet and bad smell in the room

    Travel Month: Feb 2023

    Room: Standard Non A.C

    2.0

    Poor Stay

    sourav c.

    They have not maintained the basic hygiene standerd of the rooms. 1. Spit marks are on the wall. 2. Yellow marks and bad smell from bed sheet and pillows. 3. Less space of the room. 4. Stain marks in the wc. 5. Health faucet was full of black fungus. Poor experience. I booked only because this hotel was verified but first tym this type of experience i observed. When i told the receptionist, he asked me to cancel the room booking. I hope i have mentioned all the points.

    Travel Month: Nov 2022

    Room: Standard Non A.C

    4.0

    N

    abdul.family

    Its really good and confortalble.

    Travel Month: Nov 2022

    Room: Standard A.C Room

    1.0

    Terrible Stay

    rishi m.

    It was terrible. Rooms were untidy every where in room walls the marks of tobacco spitting it was worst night i spend in that untidy hotel it's my further appeal to you please barred such hotel from your booking area

    Travel Month: Aug 2022

    Room: Standard A.C Room

    2.0

    Hygiene

    priyank s.solo

    Room and washroom was not clean

    Travel Month: Aug 2022

    Room: Standard A.C Room

    5.0

    Excellent Stay

    rajan s.

    The trip was please-ant and good, we as a family had a great time staying there. Hope to be there soon when we visit this place again for our upcoming trips. Thanks!

    Travel Month: Jul 2022

    Room: Standard A.C Room

    1.0

    Dnt stay

    abhishek c.loyalty-iconbusiness

    It was really a bad experience over there and don't i don't recommend anyone to stay there

    Travel Month: Jun 2022

    Room: Standard A.C Room

    2.0

    Very bad

    sudip b.business

    Very bad experience none of the

    Travel Month: May 2022

    Room: Standard A.C Room

    5.0

    Spar room

    krishan v.family

    I m happy. Facility is good. Really impressive

    Travel Month: Oct 2021

    Room: Standard Non A.C

    1.0

    Bad bad bad

    sanjoy k.family

    It was very bad Hotel. Nothing more

    Travel Month: Oct 2019

    Room: Standard Non A.C

    Hotel Family Deluxe has replied on Wed Aug 25 17:07:32 IST 2021

    Dear guest, thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future

    5.0

    Excellent Stay

    vijay s.

    Bad location and very dirty place.

    Travel Month: Nov 2018

    Room: Standard Non A.C

    Hotel Family Deluxe has replied on Wed Aug 25 17:06:52 IST 2021

    Thanks for your valuable feedback

    2.0

    Poor stay

    nikhil c.solo

    Room are small. And not too near to the station. And the bathroom is also dirty. High price charge according to that room. I book AC room but make my trip made it non AC booking. I was charged extra for the AC. Really bad about make my trip.

    Travel Month: Jun 2016

    Room: Standard Non Ac

    Hotel Family Deluxe has replied on Wed Aug 25 17:07:46 IST 2021

    Dear guest, thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future

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