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Review Of Hotel Excellency Annexe

Valanjambalam, Cochin | 7 minutes walk to Ernakulam South Railway Station

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.5
    Very Good

    65 Ratings, 17 Reviews

    excellent
    26%
    very good
    35%
    average
    14%
    poor
    8%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 4
    • 4
    • 4
    • 2
    • 5
    • 5
    • 3
    • 4

    Rating Categories

    • Location3.3
    • Cleanliness3.6
    • Room3.7
    • Value For Money3.4
    • Facilities3.3
    • Child Friendliness3.3
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property has some mixed reviews from guests. While a few appreciated the cleanliness and prime location, many highlighted issues like torn blankets, unresponsive staff, and cleanliness concerns. Guests mentioned uncomfortable rooms with stuck windows and poor service, leading to dissatisfaction. Some noted the high rates didn't match the quality, with complaints about insects and inadequate facilities for families. A few positive mentions were made about neatness and room service in select reviews, but overall experiences seem to vary significantly.

    Sort by:

    Positive first
    4.0

    Good Stay

    shajeer a.couple

    very nice experience with this property and very good hotel management team very nice experience with this property and very good hotel management team.

    Travel Month: Aug 2025

    Room: Standard Room Non AC

    5.0

    Excellent Stay

    ragesh n.family with 1 kid

    Excellent. The staff was very friendly and rooms are beyond my expectations

    Travel Month: Jun 2025

    Room: Standard Room Non AC

    4.0

    Good Stay

    urmila j.

    The stay was comfortable and the staff were cooperative

    Travel Month: May 2025

    Room: STANDARD ROOM AC

    5.0

    Excellent Stay

    sathya n.

    The room was Neat and Clean. Room service was very friendly and caring. Food quality and tasty was great. Property's location was very comfortable and easy to move to any place of the city.

    Travel Month: May 2025

    Room: Standard Room Non AC

    1.0

    Terrible Stay

    k s.

    Room was good but the staff were not friendly they lost my aadhar card. They are not responding now. I don’t know why. Ac is also not working correctly.

    Travel Month: Feb 2024

    Room: STANDARD ROOM AC

    2.0

    Poor Stay

    mohammed i.

    It's not that so good as we expected after charging high amount. Rooms were not clean and bathroom too.

    Travel Month: Jan 2024

    Room: Standard Room Non AC

    4.0

    Good Stay

    r a.

    Stay is good. Clean and neat. Stayed with family. Non ac rooms are notbin the same building. Its behind the main feon office. That is the only issue.

    Travel Month: Jan 2024

    Room: Standard Room Non AC

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    aakash s.

    Very nice and comfortable stay valuse for money and the best part is location

    Travel Month: Dec 2023

    Room: Standard Room Non AC

    1.0

    Not clean

    shineesh j.business

    Room facilities very poor and low quality cost is very high for low quality room no basic things available

    Travel Month: Dec 2023

    Room: Standard Room Non AC

    2.0

    Not satisfied

    venkateswarlu a.loyalty-iconfamily

    Amount is too high but not up to the standards and clealiness, lots of mosquitos, they given room in old building

    Travel Month: Dec 2023

    Room: STANDARD ROOM AC

    1.0

    Terrible Stay

    nagesh d.

    Room was neat & clean, but suffocative. Service and hospitality was very poor- no proper response.

    Travel Month: Dec 2023

    Room: Standard Room Non AC

    4.0

    Cochin stay

    subramanian v.family

    Stay was good but room is not spacious for 3 persons. Even some insects seen on bed. Otherwise good.

    Travel Month: Mar 2020

    Room: Standard Room Non AC

    Hotel Excellency Annexe has replied on Fri Sep 25 07:51:26 IST 2020

    Thank you for choosing hotel excellency for your valuable stay. Looking forward for the privilege of serving you again.

    5.0

    Best frugal Hotel near railway Station

    jaya k.group

    We found this place to be a well connected one near to metro Station as well, I would suggest this place if you are coming by train and want to visit the City spots.

    Travel Month: Dec 2019

    Room: Standard Room Non AC

    Hotel Excellency Annexe has replied on Fri Sep 25 07:52:33 IST 2020

    Thank you for choosing hotel excellency for your valuable stay. Looking forward for the privilege of serving you again.

    4.0

    Good Stay

    kalaiselvan e.couple

    Rooms are small. Good is worst

    Travel Month: Aug 2019

    Room: Standard Room Non AC

    Hotel Excellency Annexe has replied on Fri Sep 25 07:52:57 IST 2020

    Thank you for choosing hotel excellency for your valuable stay. Looking forward for the privilege of serving you again.

    5.0

    Excellent Stay

    ramakrishnan g.family

    Good. Neat tidy good room service located at mg Road a prime area

    Travel Month: Apr 2019

    Room: STANDARD ROOM AC

    Hotel Excellency Annexe has replied on Fri Sep 25 07:53:39 IST 2020

    Thank you for choosing hotel excellency for your valuable stay. Looking forward for the privilege of serving you again.

    5.0

    Good Hotel

    tennyson r.solo

    Nice place to stay, clean and with all facilities

    Travel Month: Mar 2019

    Room: Standard Room Non AC

    Hotel Excellency Annexe has replied on Fri Sep 25 07:54:16 IST 2020

    Thank you for choosing hotel excellency for your valuable stay. Looking forward for the privilege of serving you again.

    4.0

    Good Stay

    saji m.

    The Hotel booked through MakeMyTrip has give me a peace full stay and enjoyed. All the staff and executives were nice and well behaved. Thanks
    It was a good stay. Thanks

    Travel Month: Mar 2019

    Room: STANDARD ROOM AC

    Hotel Excellency Annexe has replied on Fri Sep 25 07:54:53 IST 2020

    Thank you for choosing hotel excellency for your valuable stay. Looking forward for the privilege of serving you again.

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