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Review Of Hotel Excellency Annexe

Valanjambalam, Cochin | 7 minutes walk to Ernakulam South Railway Station

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
    • business
    3.5
    Very Good

    62 Ratings, 17 Reviews

    excellent
    27%
    very good
    34%
    average
    13%
    poor
    8%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 2
    • 5
    • 5
    • 3
    • 4
    • 3
    • 3
    • 4

    Rating Categories

    • Location3.3
    • Cleanliness3.6
    • Room3.7
    • Value For Money3.4
    • Facilities3.3
    • Child Friendliness3.3
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    Reviews Summary

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    The property has some mixed reviews from guests. While a few appreciated the cleanliness and prime location, many highlighted issues like torn blankets, unresponsive staff, and cleanliness concerns. Guests mentioned uncomfortable rooms with stuck windows and poor service, leading to dissatisfaction. Some noted the high rates didn't match the quality, with complaints about insects and inadequate facilities for families. A few positive mentions were made about neatness and room service in select reviews, but overall experiences seem to vary significantly.

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