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Review Of Hotel Emerald Palace

Kollam, Kollam | 9.6 km from city centre

    User Rating & Reviews

    • everyone
    • solo
    • family
    3.7
    Very Good

    18 Ratings, 5 Reviews

    excellent
    33%
    very good
    28%
    average
    28%
    poor
    0%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 3
    • 3
    • 3
    • 5
    • 3
    • 4
    • 5
    • 1

    Sort by:

    Positive first
    3.0

    Average Stay

    luke p.family

    Room and toilet not cleaned. For thee guests they provided two towel and one soap and two bed only. No shampoo available in toilet

    Travel Month: May 2025

    Room: CLUB ROOM

    3.0

    Average Stay

    ashish r.loyalty-iconsolo

    staff service very poor nd no body pickup call in reception aria.. room cleaning is good but room service very late

    Travel Month: Feb 2025

    Room: CLUB ROOM

    5.0

    Excellent Stay

    sai t.

    The room looks nice and comfy. Washrooms are also pretty good.

    Travel Month: Dec 2024

    Room: CLUB ROOM

    1.0

    Terrible Stay

    jose n.

    i could not stay in that property because of their mismanagement and irresponsibility to the customer. the room was not prepared to accommodate me and the manager of that property who is absolutely an idiot person was really rude to me and saying that the room is in cleaning conditions with chemicals, if i am okay with that condition, i can stay in that room… what a waste person to carry out the position of the manager of this property… horrible behavior

    Travel Month: Dec 2024

    Room: CLUB ROOM

    4.0

    My review

    haris p.family

    It’s a brand new property at a decent location. Clean and neat restaurant with nice food. Staff are very courteous and helpful. Restaurant open as little late, so if you need breakfast need to inform the reception the night before. Though it’s a bar attached hotel, the main entry to the bar is through an outside building entrance so it won’t disturb the hotel calmness. Over all it’s a nice stay and good value for money.

    Travel Month: Aug 2023

    Room: CLUB ROOM

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