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Review Of Super Townhouse Dona Castle

Vidya Nagar, Kollam

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.3
    Good

    499 Ratings, 246 Reviews

    excellent
    32%
    very good
    29%
    average
    16%
    poor
    10%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 1
    • 3
    • 4
    • 4
    • 1
    • 2
    • 5
    • 3

    Rating Categories

    • Location3.4
    • Cleanliness4.1
    • Room4.3
    • Food2.8
    • Hospitality3.6
    • Value For Money3.9
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Location is great and centrally located
    • Rooms are generally clean and spacious
    • Staff behavior varies, with some being unhelpful
    • Food options are limited and often not satisfactory
    Read more

    Sort by:

    Positive first
    3.0

    Average Stay

    subin c.group

    Property is just ok, very under maintenaned

    Travel Month: Oct 2025

    Room: Deluxe

    1.0

    Terrible Stay

    ashok.solo

    I will never go there again

    Travel Month: Oct 2025

    Room: Deluxe

    4.0

    overall experience is goo

    sudhir t.family with 1 kid

    Property is good but food facilities are poor.The behaviour of staff is nice.property is neat and clean.Location is good.But overall experience is Good.

    Travel Month: Oct 2025

    Room: Deluxe

    • user photos
    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    sudhir t.group

    Property is good but food facilities are poor.The behaviour of staff is nice.property is neat and clean.Location is good.But overall experience is Good.

    Travel Month: Oct 2025

    Room: Deluxe

    2.0

    Poor Stay

    solomon j.

    Room was dirty. Lift dirty and carpert inside lift was very old and had bad smell. Bed sheets not clean. Bathroom had smell. Bath towels not clean. Only good thing was location.

    Travel Month: Oct 2025

    Room: Deluxe

    1.0

    Terrible Stay

    murali a.

    Staff behaviour very bad You mention the complimentary hours , but they not accepted the required.

    Travel Month: Aug 2025

    Room: Deluxe

    3.0

    Average Stay

    sumi j.family with 1 kid

    The stay was average overall. The location was convenient and the facilities were decent. However, food and service could be improved for a better experience.

    Travel Month: Aug 2025

    Room: Deluxe

    2.0

    Poor Stay

    sree k.group

    Property was nice, window locks are brokened, washroom not clean condition, ac cooling very low( complaint given but not resolved) room smell not pleasant

    Travel Month: Aug 2025

    Room: Deluxe

    1.0

    Terrible Stay

    anjali l.

    poor facility staff’s behaviour is very rude

    Travel Month: Aug 2025

    Room: Deluxe

    2.0

    Poor Stay

    p v.solo

    Staff is not good, language issue. Not bother at all relate to good hospitality. Food is not good.

    Travel Month: Jun 2025

    Room: Deluxe

    3.0

    good hotel, but never have breakfast ther

    rohit r.business

    not a great stay but good nearby all shops are available and easy transportation available there feelings will be like 5 star hotel. but breakfast is worst

    Travel Month: Jun 2025

    Room: Deluxe

    1.0

    horrible experience

    roshi v.solo

    very ugly room and ac is not working properly smoking smell very ware bed in the room is very bad

    Travel Month: Jun 2025

    Room: Deluxe

    5.0

    super hotel

    achu d.solo

    good stay hotel and very hygiene hotel's clean environment, delicious food options, and overall positive experience. 

    Travel Month: Apr 2025

    Room: Deluxe

    3.0

    bad

    namitha.family with 1 kid

    stafs attitude wasn't good. we reached there little early before the check-in time but they didn't allow us to check in and asked for 1/3rd of the fare and though the room was vacant.. and we checked out early also by 9 am..this is not a fair practice

    Travel Month: Apr 2025

    Room: Deluxe

    3.0

    okok hotel

    shinoj k.family with 1 kid

    ok ok hotel there is no restaurant only room service cleanliness okok bathroom good soap and barh towels provided

    Travel Month: Apr 2025

    Room: Deluxe

    5.0

    Nice

    nandanan s.couple

    It was so good and hospitality are perfect the only hotel in kollam with good hostpitality and its was a good experience

    Travel Month: Jan 2025

    Room: Deluxe

    1.0

    Terrible Stay

    guhan a.family

    We thought it would be a pleasant stay but it wasn’t. Restaurant was not that great and did not have enough Menu. Geyser was not working which is very when we travel as family since there are elderly people.

    Travel Month: Jan 2025

    Room: Suite

    1.0

    Very bad experience

    akbar s.business

    Room service, brackfast, staff attitude very thing is very bad. Totaly wast experience. Not maintained properly

    Travel Month: Jan 2025

    Room: Deluxe

    2.0

    Poor Stay

    bala a.family

    food& service. new year morning give one dosa per head. he told that is morning food. is this enough? tv is not working. he told cable problem.

    Travel Month: Dec 2024

    Room: Deluxe

    2.0

    Poor Stay

    harish k.loyalty-iconbusiness

    Not worth. The service levels are pathetic. Not worth. U feel like u r at the mercy of the staff. If u want to stay it's our risk.

    Travel Month: Dec 2024

    Room: Deluxe

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