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Review Of Hotel Crown Imperial

Chakan, Pune | 26.3 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.1
    Good

    91 Ratings, 29 Reviews

    excellent
    14%
    very good
    29%
    average
    29%
    poor
    10%
    bad
    19%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 4
    • 5
    • 1
    • 4
    • 4
    • 2
    • 2
    • 5

    Rating Categories

    • Location3.2
    • Cleanliness2.2
    • Value For Money2.6
    • Food2.7
    • Facilities2.5
    • Child Friendliness3.3

    Sort by:

    Positive first
    3.0

    decent stay !

    trinayan s.family

    Well this hotel is at the centre of the highway . It’s not that well maintained . It’s ok ok ! A decent enough stay . They need to fix the breakfast , the room lights and of course they need to maintain better hygiene !

    Travel Month: Oct 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    shashi p.solo

    if I can rate service in negetive,then I will rate in negetive. if you just want a room with no service,can opt again the rooms are below avarage, worn out and not clean at all. they are charging minimum but it is worth of

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Deluxe Room

    2.0

    Poor Stay

    prashant r.group

    room is good but staff vary bad room service very bad no water no food west of money

    Travel Month: Jul 2025

    Room: Deluxe Room

    • user photos
    1.0

    behaviour and no cleaning at room and fully bad smell

    darshan m.solo

    No clean and worst behaviour of receptionist at night and bad smell in room and no proper hygiene in bathroom

    Travel Month: May 2025

    Room: Suite Room with Bathtub

    4.0

    Nice and clean room

    p c.family

    Place very good clean room. But I felt room were bit small family other wise food is very good and tasty

    Travel Month: Feb 2025

    Room: Delux Room

    1.0

    Worst hotel

    k m.business

    Worst experience- worst food and worst service provided. Total waste of money staying at this hotel. Found aluminum pieces in food. If asked the employee reply was this is complementary food. Very worst experience. Bed sheets was damaged too. See the quality i have attached the food.

    Travel Month: Jan 2025

    Room: Delux Room

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    rajesh h.loyalty-iconbusiness

    Terrible hygiene i have never experienced so dirty hotel in my life, sticking rooms, bed linen having spots all together, pillow covers smelling like rot, wash rooms dirty, all together terrible experience

    Travel Month: Dec 2024

    Room: Executive Room

    1.0

    Terrible Stay

    manoj p.loyalty-iconfamily

    Horrible rooms and services cockroaches were on bed, toilets washroom were not properly cleaned and lot of odour.

    Travel Month: Dec 2024

    Room: Delux Room

    • user photos
    2.0

    Poor Stay

    rakesh j.

    Lack of cleanliness, no fresh bed sheets, toilet not cleaned, not worth for rs 2300

    Travel Month: Nov 2024

    Room: Delux Room

    4.0

    Good

    shiva s.business

    Room was very nice and maintenance also good, immediately they are responding at all situations. Thankyou krown imperial

    Travel Month: Oct 2024

    Room: Executive Room

    3.0

    Average stay experience. Ok for short stay (1-2 days)

    om p.loyalty-iconsolo

    Property is old, and need deep cleaning and renovations. Food is average, service is odd, no one will escort guest to rooms, they do repairs in room while guest is in the room. Staff need to learn more hospitality, specially counter staff. Please don't opt for breakfast, no worth for the money charged. Rooms furnishing is average. Wifi is good, all toiletries were provided, housekeeping is good.

    Travel Month: Sep 2024

    Room: Suite Room

    2.0

    My experience

    vinod k.business

    Very very poor. Pols not to recommend any one no service no food a terrible place location is also very bad

    Travel Month: Aug 2024

    Room: Delux Room

    5.0

    Chakan best place

    jagdish s.loyalty-iconbusiness

    Best and luxurious place to stay and food worth money surprise to see such wonderful property and service

    Travel Month: Aug 2024

    Room: Delux Room

    1.0

    Ac and fan not working

    javed p.loyalty-iconbusiness

    Very pathetic hotel, fan was not working and ac is also not working at all. Will not recommend this hotel to any one.

    Travel Month: Jul 2024

    Room: Delux Room

    3.0

    Average Stay

    akash k.loyalty-icon

    The washroom was not clean, tap was leaking, yesterday water got over. And the staff came with a bucket of water. Yesterday mrng the electricity was not stable

    Travel Month: Apr 2024

    Room: Delux Room

    5.0

    Excellent Stay

    satisha d.

    Hotel is good, room also good, staff need to be improved there skill level & customer interaction. Food price is more

    Travel Month: Feb 2024

    Room: Delux Room

    2.0

    Poor maintenace, upkeep of hotel and poor response to customer requests

    dilbag.loyalty-iconfamily

    The hotel room had poor maintenance. Most of the fittings in bathroom were broken. Wc and floor had salt deposits. There were frequent power failures. Wifi through promised was not available throughout. Wed was not prepared when occupied. Bedsheet and pillow covers were replaced after repeated reminders. Quilt cover was torn till got replaced. Curtains were not dry-cleaned for long and hook had come out. Response to requests was poor or no action taken. This hotel was not half the value of money paid.

    Travel Month: Nov 2023

    Room: Delux Room

    1.0

    Terrible Stay

    amol t.

    I have never seen this stupid hotel in my life. Bathroom is not clean, tv is not working, even after paying extra money to take suit room, room is not available, our worst problem is food.

    Travel Month: Nov 2023

    Room: Executive Room

    3.0

    Average place for solo or male trevellers

    amitkumar.business

    Property was not cleaned. When fan switched on dust particles started flowing from all sides. Bed had hairs from previous occupiers of the room. Glass was missing from bathroom window making uncomfortable to use it. Very few options of food for breakfast and that also we had to choose as no buffet available.

    Travel Month: Nov 2023

    Room: Executive Room

    4.0

    Mid way stay

    vikas p.loyalty-icongroup

    The hotel is good with good service along-with parking space at nashik pune highway. Rooms and bathrooms are big in size and clean. The food is nice and tasty.

    Travel Month: May 2023

    Room: Executive Room

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    Chakan