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Review Of Hotel Cardinal Express Oxmo @ Delhi Airport By Luxury Group0123401234

Mahipalpur, Delhi

    User Rating & Reviews

    • everyone
    • couple
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    4.0
    Very Good

    1239 Ratings, 652 Reviews

    excellent
    62%
    very good
    10%
    average
    10%
    poor
    6%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 2
    • 4
    • 3
    • 4
    • 3
    • 4
    • 4
    • 2

    Rating Categories

    • Facilities4.4
    • Food2.8
    • Cleanliness4.4
    • Value For Money4.6
    • Child Friendliness2.2
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    Reviews Summary

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    Guest reviews highlight clean and spacious rooms, friendly staff, convenient location near the airport, and good food quality. Some guests mentioned issues with room amenities like non-working AC and kettle, slow service, and rude reception staff. Overall, mixed feedback on room cleanliness, service efficiency, and value for money.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    smita a.group

    Very cooperative staff and good hospitality

    Travel Month: Sep 2025

    Room: PRIMIUM ROOM WITH ONE WAY AIRPORT TRANSFER

    3.0

    Average Stay

    sangin s.solo

    Location is good - on main road and near to airport. Staff service is good. Food is bad.. Breakfast spread is okay, but no taste in any in-house prepared items.

    Travel Month: Sep 2025

    Room: Classic Room With Free Wifi

    Hotel Cardinal Express Oxmo @ Delhi Airport By Luxury Group has replied on Mon Sep 29 18:12:57 IST 2025

    Dear guest, thank you for sharing your stay experience with us. This would certainly help us in improving and monitoring our service and operation. We always make sure to provide our guests the best of their experience however we have fallen short this time in providing you with the same. We did not mean to disrespect and disapprove your words however the incident faced In totally unacceptable we have taken this up with the concern department and will make sure the above is not repeated again. We heartily apologies for the inconvenience caused to you at our hotel...

    2.0

    Poor Stay

    kiran r.

    Staff were very rude Food wasn’t good

    Travel Month: Sep 2025 (5-Night Stay)

    Room: Presidential Suite Room With Lounge Access With Dinning Table And 2 Way Airport Transfers

    Hotel Cardinal Express Oxmo @ Delhi Airport By Luxury Group has replied on Sun Sep 28 19:21:06 IST 2025

    Dear guest, thank you for sharing your stay experience with us. This would certainly help us in improving and monitoring our service and operation. We always make sure to provide our guests the best of their experience however we have fallen short this time in providing you with the same. We did not mean to disrespect and disapprove your words however the incident faced In totally unacceptable we have taken this up with the concern department and will make sure the above is not repeated again. We heartily apologies for the inconvenience caused to you at our hotel..

    5.0

    Excellent Stay

    manjit b.

    It was pleasant stay... breakfast and lunch which was included in my booking was awesome.staff was also very cooperative

    Travel Month: Sep 2025

    Room: Classic Room With Free Wifi

    Hotel Cardinal Express Oxmo @ Delhi Airport By Luxury Group has replied on Sun Sep 28 10:58:04 IST 2025

    Dear guest thank you choosing our hotel for your Stay in Delhi and for taking time to review. guest Feedback keep us motivated and help us to better ourselves. we are glad to know that you enjoy our Accommodations. We also thank you for the opportunity To serve you . It was a delight having you at our hotel. Your feedback has been shared with the staff members. It is great to know that you stay with us .we Look forward to welcome you back to our hotel in the Future. Thank You...

    1.0

    Terrible Stay

    jagdeep m.family

    The room we booked for the stay was not available at the time of check in..even after requesting the necessary changes were not made..the staff was not at all helpful and were very irresponsible and the service staff was highly uneducated and unethical.Even the simple requirements were not fulfilled and the room was low graded.

    Travel Month: Sep 2025

    Room: PRIMIUM ROOM WITH AIRPORT PIC UP

    Hotel Cardinal Express Oxmo @ Delhi Airport By Luxury Group has replied on Sun Sep 28 10:58:28 IST 2025

    Dear guest, thank you for sharing your stay experience with us. This would certainly help us in improving and monitoring our service and operation. We always make sure to provide our guests the best of their experience however we have fallen short this time in providing you with the same. We did not mean to disrespect and disapprove your words however the incident faced In totally unacceptable we have taken this up with the concern department and will make sure the above is not repeated again. We heartily apologies for the inconvenience caused to you at our hotel..

    1.0

    Terrible experience with Cardinal Express Hotel in Delhi..

    abuzar a.group

    I stayed there with my delegate for 2 days booked 4 rooms the way receptionist Pandeep thakur is treating the guest is pathetic he actually abuses the guest using filthy words which is totally abnormal. Have experienced the worst stay at this hotel as I am a regular traveler. I totally dont recommend this hotel.

    Travel Month: Sep 2025

    Room: Classic Room With Free Wifi

    Hotel Cardinal Express Oxmo @ Delhi Airport By Luxury Group has replied on Sun Sep 21 17:55:14 IST 2025

    Dear guest, thank you for sharing your stay experience with us. This would certainly help us in improving and monitoring our service and operation. We always make sure to provide our guests the best of their experience however we have fallen short this time in providing you with the same. We did not mean to disrespect and disapprove your words however the incident faced In totally unacceptable we have taken this up with the concern department and will make sure the above is not repeated again. We heartily apologies for the inconvenience caused to you at our hotel.

    5.0

    Excellent Stay

    lokendar.solo

    Exllent

    Travel Month: Sep 2025

    Room: PRIMIUM ROOM WITH AIRPORT PIC UP

    Hotel Cardinal Express Oxmo @ Delhi Airport By Luxury Group has replied on Sun Sep 21 17:55:44 IST 2025

    Dear guest thank you choosing our hotel for your Stay in Delhi and for taking time to review. guest Feedback keep us motivated and help us to better ourselves. we are glad to know that you enjoy our Accommodations. We also thank you for the opportunity To serve you . It was a delight having you at our hotel. Your feedback has been shared with the staff members. It is great to know that you stay with us .we Look forward to welcome you back to our hotel in the Future. Thank You.

    4.0

    Good Stay

    amrita s.couple

    The room was pretty decent but the disturbance outside was still audible inside the room which was a little off

    Travel Month: Sep 2025

    Room: Classic Room With Free Wifi

    • user photos

    Hotel Cardinal Express Oxmo @ Delhi Airport By Luxury Group has replied on Wed Sep 17 16:58:44 IST 2025

    Dear guest thank you choosing our hotel for your Stay in Delhi and for taking time to review. guest Feedback keep us motivated and help us to better ourselves. we are glad to know that you enjoy our Accommodations. We also thank you for the opportunity To serve you . It was a delight having you at our hotel. Your feedback has been shared with the staff members. It is great to know that you stay with us .we Look forward to welcome you back to our hotel in the Future. Thank You.

    3.0

    Average Stay

    ayush p.solo

    1. Arrival & Check-in • Warm greeting by reception/front desk. • Quick check-in process (5–10 minutes). • Sometimes offered a welcome drink or towel. 2. Room • Clean, well-kept, and functional. • Comfortable bed with fresh linens. • Basic amenities: TV, Wi-Fi, air-conditioning, tea/coffee maker, toiletries. • A mini-fridge and safe in some hotels. • View and décor are usually modest, not luxury. 3. Service • Courteous but not always personalized. • Housekeeping comes once a day. •

    Travel Month: Sep 2025

    Room: Classic Room With Free Wifi

    Hotel Cardinal Express Oxmo @ Delhi Airport By Luxury Group has replied on Wed Sep 17 13:27:20 IST 2025

    Dear guest thank you choosing our hotel for your Stay in Delhi and for taking time to review. guest Feedback keep us motivated and help us to better ourselves. we are glad to know that you enjoy our Accommodations. We also thank you for the opportunity To serve you . It was a delight having you at our hotel. Your feedback has been shared with the staff members. It is great to know that you stay with us .we Look forward to welcome you back to our hotel in the Future. Thank You..

    5.0

    Excellent Stay

    arun r.solo

    5

    Travel Month: Sep 2025

    Room: Executive Room OR Twin Bed Room With Free Airport Drop

    Hotel Cardinal Express Oxmo @ Delhi Airport By Luxury Group has replied on Tue Sep 16 13:21:29 IST 2025

    Dear guest thank you choosing our hotel for your Stay in Delhi and for taking time to review. guest Feedback keep us motivated and help us to better ourselves. we are glad to know that you enjoy our Accommodations. We also thank you for the opportunity To serve you . It was a delight having you at our hotel. Your feedback has been shared with the staff members. It is great to know that you stay with us .we Look forward to welcome you back to our hotel in the Future. Thank You

    5.0

    ex

    ganesh.business

    My stay was absolutely perfect from start to finish. The property was spotless, well-maintained, and exceeded my expectations in every way. The staff was incredibly welcoming, attentive, and always ready to help with a smile

    Travel Month: Sep 2025

    Room: Executive Room OR Twin Bed Room With Free Airport Drop

    • user photos
    • user photos
    • user photos

    Hotel Cardinal Express Oxmo @ Delhi Airport By Luxury Group has replied on Tue Sep 16 13:21:41 IST 2025

    Dear guest thank you choosing our hotel for your Stay in Delhi and for taking time to review. guest Feedback keep us motivated and help us to better ourselves. we are glad to know that you enjoy our Accommodations. We also thank you for the opportunity To serve you . It was a delight having you at our hotel. Your feedback has been shared with the staff members. It is great to know that you stay with us .we Look forward to welcome you back to our hotel in the Future. Thank You

    5.0

    excellent hotel

    kamlesh.business

    The service was exceptional from start to finish. The staff were welcoming, friendly, and attentive to every detail. The room was clean, comfortable, and well-equipped, ensuring a relaxing experience. I especially appreciated the personal touches and the prompt response to any requests. I’ll definitely be returning and recommending this hotel to others. Excellent

    Travel Month: Sep 2025

    Room: PRIMIUM ROOM WITH AIRPORT PIC UP

    • user photos
    • user photos
    • user photos

    Hotel Cardinal Express Oxmo @ Delhi Airport By Luxury Group has replied on Tue Sep 16 13:21:54 IST 2025

    Dear guest thank you choosing our hotel for your Stay in Delhi and for taking time to review. guest Feedback keep us motivated and help us to better ourselves. we are glad to know that you enjoy our Accommodations. We also thank you for the opportunity To serve you . It was a delight having you at our hotel. Your feedback has been shared with the staff members. It is great to know that you stay with us .we Look forward to welcome you back to our hotel in the Future. Thank You

    5.0

    Excellent Stay

    devrata.solo

    5

    Travel Month: Sep 2025

    Room: Executive Room OR Twin Bed Room With Free Airport Drop

    Hotel Cardinal Express Oxmo @ Delhi Airport By Luxury Group has replied on Tue Sep 16 13:22:07 IST 2025

    Dear guest thank you choosing our hotel for your Stay in Delhi and for taking time to review. guest Feedback keep us motivated and help us to better ourselves. we are glad to know that you enjoy our Accommodations. We also thank you for the opportunity To serve you . It was a delight having you at our hotel. Your feedback has been shared with the staff members. It is great to know that you stay with us .we Look forward to welcome you back to our hotel in the Future. Thank You

    5.0

    OXMO, the best

    sudhir.couple

    Excellent & beautiful property, hygenic, customer friendly, caring staff, instant service, approachable

    Travel Month: Sep 2025

    Room: Classic Room With Free Wifi

    • user photos
    • user photos

    Hotel Cardinal Express Oxmo @ Delhi Airport By Luxury Group has replied on Tue Sep 16 13:22:14 IST 2025

    Dear guest thank you choosing our hotel for your Stay in Delhi and for taking time to review. guest Feedback keep us motivated and help us to better ourselves. we are glad to know that you enjoy our Accommodations. We also thank you for the opportunity To serve you . It was a delight having you at our hotel. Your feedback has been shared with the staff members. It is great to know that you stay with us .we Look forward to welcome you back to our hotel in the Future. Thank You

    1.0

    Terrible Stay

    gopal k.family

    work experience. all the staff are rowdy type.

    Travel Month: Sep 2025

    Room: Classic Room With Free Wifi

    Hotel Cardinal Express Oxmo @ Delhi Airport By Luxury Group has replied on Tue Sep 16 13:29:35 IST 2025

    Dear guest, thank you for sharing your stay experience with us. This would certainly help us in improving and monitoring our service and operation. We always make sure to provide our guests the best of their experience however we have fallen short this time in providing you with the same. We did not mean to disrespect and disapprove your words however the incident faced In totally unacceptable we have taken this up with the concern department and will make sure the above is not repeated again. We heartily apologies for the inconvenience caused to you at our hotel.

    2.0

    Poor Stay

    ayush b.

    Refrigerator was not there in the room. Photo shown on MMT while booking the room was totally different from the room which i got and this was same with facade of the hotel ..

    Travel Month: Sep 2025

    Room: Classic Room With Free Wifi

    Hotel Cardinal Express Oxmo @ Delhi Airport By Luxury Group has replied on Tue Sep 16 13:29:15 IST 2025

    Dear guest, thank you for sharing your stay experience with us. This would certainly help us in improving and monitoring our service and operation. We always make sure to provide our guests the best of their experience however we have fallen short this time in providing you with the same. We did not mean to disrespect and disapprove your words however the incident faced In totally unacceptable we have taken this up with the concern department and will make sure the above is not repeated again. We heartily apologies for the inconvenience caused to you at our hotel.

    5.0

    Excellent Stay

    dr a.solo

    Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.

    Travel Month: Aug 2025

    Room: Classic Room With Free Wifi

    Hotel Cardinal Express Oxmo @ Delhi Airport By Luxury Group has replied on Fri Sep 12 11:34:40 IST 2025

    Dear guest thank you choosing our hotel for your Stay in Delhi and for taking time to review. guest Feedback keep us motivated and help us to better ourselves. we are glad to know that you enjoy our Accommodations. We also thank you for the opportunity To serve you . It was a delight having you at our hotel. Your feedback has been shared with the staff members. It is great to know that you stay with us .we Look forward to welcome you back to our hotel in the Future. Thank You....

    3.0

    Average Stay

    raj y.family

    No one came for the luggage pickup, and the staff they didn't say a single word , I just feel like no staff person in the hotel

    Travel Month: Sep 2025

    Room: Classic Room With Free Wifi

    Hotel Cardinal Express Oxmo @ Delhi Airport By Luxury Group has replied on Thu Sep 11 11:05:20 IST 2025

    Dear guest, thank you for sharing your stay experience with us. This would certainly help us in improving and monitoring our service and operation. We always make sure to provide our guests the best of their experience however we have fallen short this time in providing you with the same. We did not mean to disrespect and disapprove your words however the incident faced In totally unacceptable we have taken this up with the concern department and will make sure the above is not repeated again. We heartily apologies for the inconvenience caused to you at our hotel.

    2.0

    Poor Stay

    satender s.family

    I am dissatisfied with the service and the staff, food in breakfast was also not good, while asking for juice staff said it’s paid who have to pay

    Travel Month: Aug 2025

    Room: Classic Room With Free Wifi

    • user photos

    Hotel Cardinal Express Oxmo @ Delhi Airport By Luxury Group has replied on Thu Sep 11 11:06:05 IST 2025

    Dear guest, thank you for sharing your stay experience with us. This would certainly help us in improving and monitoring our service and operation. We always make sure to provide our guests the best of their experience however we have fallen short this time in providing you with the same. We did not mean to disrespect and disapprove your words however the incident faced In totally unacceptable we have taken this up with the concern department and will make sure the above is not repeated again. We heartily apologies for the inconvenience caused to you at our hotel.

    1.0

    Worst hotel in Aerocity

    surbhit r.couple

    Worst Hotel Experience Ever – Avoid at All Costs This was by far the worst hotel experience I’ve ever had, and I strongly urge others to avoid this property. It all started with the airport pickup. The hotel flat-out refused to send a cab, forcing us to arrange our own. When we finally reached the hotel, the nightmare continued. Despite the official check-in time being 1 PM, we were made to wait in the lobby for more than 30 minutes. Then, instead of giving us our booked room, they handed us a much smaller one, claiming that “our” room had a guest who had suffered some tragedy and wasn’t leaving yet. Later, they changed their story, saying there was electrician work going on. We suspected something was off, so we went and knocked on the door of our supposed room — and out walked a guest who was clearly just a friend of the owner. No tragedy, no repair work We were finally given our actual room at 6:30 PM, more than 5 hours after check-in, and to make matters worse, the room looked nothing like what was shown This hotel is completely unprofessional and misleading.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Family Room With One King Size Bed With Two Single Bed With Airport Transport

    Hotel Cardinal Express Oxmo @ Delhi Airport By Luxury Group has replied on Thu Sep 11 11:06:11 IST 2025

    Dear guest, thank you for sharing your stay experience with us. This would certainly help us in improving and monitoring our service and operation. We always make sure to provide our guests the best of their experience however we have fallen short this time in providing you with the same. We did not mean to disrespect and disapprove your words however the incident faced In totally unacceptable we have taken this up with the concern department and will make sure the above is not repeated again. We heartily apologies for the inconvenience caused to you at our hotel.

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