During my recent stay, I encountered a few areas that required improvement. Upon check-in, I was expecting a warmer welcome, but unfortunately, the response was somewhat lukewarm. Additionally, I noticed that:
- There was no one to assist with luggage pickup.
- The ambiance was somewhat dusty.
- The bedsheets and towels had an unpleasant odor.
Regarding the complimentary breakfast, I found the options to be limited, and while the food was satisfactory, it didn't exceed my expectations.
I hope this feedback will help the hotel identify areas for improvement to enhance the overall guest experience