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You are booking hotel for more than 30 days

Review Of Hotel Apsara0123401234

Central Mahabaleshwar, Mahabaleshwar | 8 minutes walk to Atibaleshwar Temple

    User Rating & Reviews

    • everyone
    • couple
    • family
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    3.7
    Very Good

    228 Ratings, 153 Reviews

    excellent
    25%
    very good
    39%
    average
    20%
    poor
    11%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 5
    • 3
    • 5
    • 4
    • 3
    • 4
    • 3
    • 4
    • 5

    Rating Categories

    • Location4.3
    • Cleanliness3.7
    • Room3.9
    • Value For Money3.7
    • Food3.7
    • Facilities3.4
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    Reviews Summary

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    This property boasts an excellent location, just a kilometer from the main market, making it convenient for sightseeing. Guests appreciate the spacious and well-maintained rooms, and the staff is noted for being friendly and helpful. The serene surroundings add to the charm, perfect for a tranquil getaway. While the food variety could use some improvement and hot water availability is limited, the overall ambiance and facilities make it a decent choice for families looking for a peaceful retreat in Mahabaleshwar.

    Sort by:

    Positive first
    2.0

    Poor Stay

    vivek m.

    The restaurant does not provide lunch citing the reason that a big group is coming, so we cant serve you. Buffet will start only after arrival of group. They refused for tea also.

    Travel Month: Sep 2025

    Room: Premium Couple Rooms Non AC

    3.0

    Average Stay

    shreyashi b.group

    The property was near to market, which was a positive side. Tried their restaurants food, which was pretty good. Tea was below average. Property was neat and clean, but the rooms specially bedsheets, pillow covers were full of dirt. We insisted on changing the bedsheet, but no luck; all were same. I didn't like the room tbh, but apart from that service, management was good and helpful

    Travel Month: Aug 2025

    Room: Premium Family Room 3 Bedded AC

    5.0

    Excellent Stay

    hemal k.family with 1 kid

    Hotel apsara is situated at best location with good supporting staff

    Travel Month: Jul 2025

    Room: Premium Couple Rooms Non AC

    4.0

    Good Stay

    pratik l.family with 1 kid

    Location was good, room are spacious, room service is on top notch... Hotel is surrounded with trees feel like we are in nature's womb. Highly recommend for couples and Families

    Travel Month: Jul 2025

    Room: Premium Couple Rooms Non AC

    4.0

    Good Stay

    sagar b.

    Hotel is located around 2 km from mahabaleshwar market and it has beautiful ambience. Food quality is also excellent. All staff is police and humble. You can reach out to elephant head point in just 5 minutes. Overall its a great stay

    Travel Month: Jun 2025

    Room: Premium Couple Rooms Non AC

    Hotel Apsara has replied on Thu Jun 19 16:16:25 IST 2025

    Dear sir, Thank you for taking time for reviewing us. We at Hotel Apsara are delighted to know that you had an enjoyable stay with us. Your positive feedback surely boosts our spirits and encourages us to strive harder towards our commitment to offering exceptional service. We eagerly look forward to your next visit. Warm Regards, Team Apsara

    5.0

    Excellent 👌

    kalpesh p.family with 2 kids

    we select and stay in cottage room for 4 days in the may end. we found clean room daily. Restaurant breakfast and food is awesome. Parking and Play area is separately with enough space located only 1 km at Mahabaleshwar. Staff is very cooperative and Guidable for tourists places.

    Travel Month: May 2025 (4-Night Stay)

    Room: Classic Family Room 3 Bedded Non AC

    Hotel Apsara has replied on Thu Jun 19 16:19:45 IST 2025

    Dear sir, Thank you for taking time for reviewing us. We at Hotel Apsara are delighted to know that you had an enjoyable stay with us. Your positive feedback surely boosts our spirits and encourages us to strive harder towards our commitment to offering exceptional service. We eagerly look forward to your next visit. Warm Regards, Team Apsara

    3.0

    Average Stay

    rohit m.family with 1 kid

    Basic Amenity Like Chairs ,Dish , Spoon, Tea and coffee items, Wifi networking, complimentary water bottle not Available.

    Travel Month: May 2025

    Room: Premium Couple Rooms Non AC

    Hotel Apsara has replied on Thu Jun 19 16:24:39 IST 2025

    Dear sir, Thank you for taking time for reviewing us. We apologize for the inconveniences caused during your stay with us. Your feedback encourages us to strive harder towards our commitment to offering exceptional service. To clarify a bit, we do not provide cutlery in rooms for non veg food. And chairs, tables, etc are already put in the sit out area. We eagerly look forward to your next visit and assure you to make your next visit more comfortable. Warm Regards, Team Apsara

    3.0

    Average Stay at High Rate

    sujoy s.family with 1 kid

    Sure! Here's the grammatically corrected and polished version of your hotel review: We stayed at Apparatus Hotel, Mahabaleshwar for one night. The rooms were clean and spacious, and the property is quite large and beautifully maintained. However, there were frequent power breakdowns, and we had to call the hotel staff repeatedly to restart the generator, which was inconvenient. There was no automatic backup system in place. Another drawback was the payment process — we had to pay immediately for every order, whether it was tea or food, instead of settling the bill during checkout. This made the experience feel more like a stay at a lodge. Additionally, hot water was not available 24/7; we had to request the manager each time we needed water for bathing. On a positive note, the service was prompt and responsive. Overall, it was an average to good stay, but there is room for improvement in terms of amenities and guest convenience.

    Travel Month: May 2025

    Room: Premium Family Room 3 Bedded AC

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    Hotel Apsara has replied on Thu Jun 19 16:29:39 IST 2025

    Dear sir, Thank you for taking time for reviewing us. We at Hotel Apsara are delighted to know that you had an enjoyable stay with us. Your feedback encourages us to strive harder towards our commitment to offering exceptional service. The rates keep changing as per season. And we are working on ways to accumulate restaurant bills to be settled at the time of check out, but a few guests have run away in the past without settling the outstanding bills and hence this system is in place for now. We eagerly look forward to your next visit and assure you to make your next stay more comfortable. Warm Regards, Team Apsara

    4.0

    Good Stay

    swapnil m.

    good rooms , great facility, near main market

    Travel Month: May 2025

    Room: Classic Family Room 3 Bedded Non AC|Classic Family Room 4 Bedded Non AC

    Hotel Apsara has replied on Thu Jun 19 16:30:08 IST 2025

    Dear sir, Thank you for taking time for reviewing us. We at Hotel Apsara are delighted to know that you had an enjoyable stay with us. Your positive feedback surely boosts our spirits and encourages us to strive harder towards our commitment to offering exceptional service. We eagerly look forward to your next visit. Warm Regards, Team Apsara

    1.0

    WORST EXPERIENCE OF MY LIF

    arijit d.family with 1 kid

    I had very bad experience staying at this hotel. Since the time of check in the room service and amenities was very poor and substandard as compared to the tariff. After check in I had to call reception multiple times for - 1) Body soap/shower gel is not refilled, 2) No tea coffee sachet 3) after refilling the tea/coffee sachet, I realised there is no cup available. Until this time I was somewhat okay, however the experience on the following day morning in the dining area was like cherry on the top, they denied my complementary breakfast even after showing the make my trip booking confirmation receipt PDF copy. As a helpless customer I then approached the reception, but to my surprise they again reconfirmed the level of third class service this hotel provides - the manager was very rude and with no courtesy of managing front desk, he spontaneously told me only the owner can help and made me again realize that this was my biggest mistake. However, I must say the owner was kind enough to accept the mistake and also offered room service break fast. However, after all the chaos and drama, I immediately checked out and moved to another hotel. VERY VERY BAD SERVICE AND I WOUL NOT RECOMMEND THIS HOTEL TO ANYONE.

    Travel Month: Apr 2025

    Room: Premium Couple Rooms Non AC

    Hotel Apsara has replied on Sun Apr 27 16:21:36 IST 2025

    Dear sir, Thank you for staying with us. We apologize for the inconvenience you have experienced during your stay. We take all feedback seriously and would like to make things right. To clarify a bit, we would like to inform that a few coffee sachets were quickly provided. And as mentioned by you, we tried our best to serve you breakfast but you left without the same. Petty human errors happen during the rush hour. But receiving a negative review even after making things right, demotivates us. Still we assure you to make your future stay comfortable and more enjoyable. We look forward to welcoming you back soon! Kindest Regards, Team Apsara

    4.0

    Good Stay

    nikhil g.

    Location of property is excellent. Enough parking place. Food option are limited and good. Can put more efforts on room cleanliness.

    Travel Month: Apr 2025

    Room: Premium Family Room 3 Bedded AC

    Hotel Apsara has replied on Sat Apr 12 21:22:49 IST 2025

    Dear sir, Thank you for taking time for reviewing us. Your positive feedback surely boosts our spirits and encourages us to strive harder towards our commitment to offering exceptional service. Your suggestions for improving on cleanliness will be taken into consideration for improvement. We appreciate your insights and hope to provide a better experience next time. We eagerly look forward to your next visit. Kindest Regards,

    5.0

    Beautiful hotel

    amit k.solo

    Hotel apsara in mahabaleshwar offers a perfect blend of comfort, scenic beauty, and exceptional hospitality. Nestled amid-st lush greenery, the hotel provides spacious, well-maintained rooms with modern amenities and stunning balcony views. The in-house restaurant serves a delightful variety of dishes, with local maharashtrian flavors being a highlight. Its convenient location near popular tourist spots adds to the appeal. The staff's warm and attentive service made our stay even more memorable. For anyone seeking a peaceful retreat in mahabaleshwar, hotel apsara is an excellent choice that ensures a truly relaxing and enjoyable experience.

    Travel Month: Jan 2025

    Room: Premium Couple Rooms Non AC

    Hotel Apsara has replied on Fri Feb 21 20:28:19 IST 2025

    Dear sir, Thank you for taking time for reviewing us. Your positive feedback surely boosts our spirits and encourages us to strive harder towards our commitment to offering exceptional service. We eagerly look forward to your next visit. Kindest Regards,

    5.0

    Excellent Stay

    kishor v.

    View from the hotel is very nice. Hotel is very clean, the staff is polite and prompt service. Food is also good. Family friendly hotel.

    Travel Month: Jan 2025

    Room: Classic Family Room 4 Bedded Non AC

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    Hotel Apsara has replied on Fri Feb 21 20:28:01 IST 2025

    Dear sir, Thank you for taking time for reviewing us. Your positive feedback surely boosts our spirits and encourages us to strive harder towards our commitment to offering exceptional service. We eagerly look forward to your next visit. Kindest Regards,

    2.0

    Poor Stay

    salman.family

    Property location is in the center of the city but scary forest around the room, hot water not available for 24 hrs, no ventilation in the room, no mobile network and wifi network in the room also most of the cable channels not work showed poor connection.

    Travel Month: Jan 2025

    Room: Premium Couple Rooms Non AC

    Hotel Apsara has replied on Fri Jan 24 16:32:43 IST 2025

    Dear sir, Thank you for taking time for reviewing us. Your feedback on this is valuable and helps us understand where we need to focus our efforts. We strive to exceed guest expectations and your feedback helps us improve. Mobile networks are beyond our control, but we assure you to make your future stay more enjoyable with us. Kindest Regards,

    3.0

    Average Stay

    abhijit k.loyalty-iconfamily

    Reception is not attentive and cooperative. They charge money for driver without giving bill. Hot water timings is very limited. Very few items are available for breakfast. Room service is not good.

    Travel Month: Jan 2025

    Room: Classic Family Room 3 Bedded Non AC

    Hotel Apsara has replied on Fri Jan 24 16:33:16 IST 2025

    Dear sir, Thank you for taking time for reviewing us. Your feedback on this is valuable and helps us understand where we need to focus our efforts. We strive to exceed guest expectations and your feedback helps us improve. We assure you to make your future stay more enjoyable with us. Kindest Regards,

    4.0

    Good Stay

    shailendra.

    All staff was good & polite. Food was good.

    Travel Month: Jan 2025

    Room: Premium Couple Rooms Non AC

    Hotel Apsara has replied on Fri Jan 24 16:36:42 IST 2025

    Dear sir, Thank you for taking time for reviewing us. Your positive feedback surely boosts our spirits and encourages us to strive harder towards our commitment to offering exceptional service. We eagerly look forward to your next visit. Kindest Regards,

    4.0

    Overall nice experience

    mahesh k.family

    Location is perfect, food is good, not much amenities, but have plenty of space overall nice experience

    Travel Month: Dec 2024

    Room: Premium Couple Rooms Non AC

    Hotel Apsara has replied on Tue Jan 07 18:43:24 IST 2025

    Dear sir, Thank you for taking time for reviewing us. We at Hotel Apsara are delighted to know that you had an enjoyable stay with us. Your positive feedback surely boosts our spirits and encourages us to strive harder towards our commitment to offering exceptional service. We eagerly look forward to your next visit. Kindest Regards,

    3.0

    Average Stay

    mahesh p.

    Bathroom hygiene not maintained. Proper amount of handwash and body wash missing. Bathroom door handle broken. Not so clean.

    Travel Month: Dec 2024

    Room: Classic Family Room 3 Bedded Non AC

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    Hotel Apsara has replied on Fri Jan 24 16:34:37 IST 2025

    Dear sir, Thank you for taking time for reviewing us. Your feedback on this is valuable and helps us understand where we need to focus our efforts. We strive to exceed guest expectations and your feedback helps us improve. We assure you to make your future stay more enjoyable with us. Kindest Regards,

    2.0

    Poor Stay

    vaibhav p.

    Hotel was not properly maintained, cleanliness was not up to the mark, no bathing soap or jel, no shampoo, towels were to old, lawn of hotel was not maintained, and most important no room service. It was not worth it,, food in the restaurant was not good. Only good thing is staff was humble and cooperative.

    Travel Month: Dec 2024

    Room: Classic Family Room 3 Bedded Non AC

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    Hotel Apsara has replied on Fri Jan 24 16:34:59 IST 2025

    Dear sir, Thank you for taking time for reviewing us. Your feedback on this is valuable and helps us understand where we need to focus our efforts. We strive to exceed guest expectations and your feedback helps us improve. We assure you to make your future stay more enjoyable with us. Kindest Regards,

    3.0

    Average Stay

    mayank n.loyalty-icon

    Property should be maintened well, staff wad polite, breakfast could be improved, overall average experience.

    Travel Month: Dec 2024

    Room: Premium Couple Rooms Non AC

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    Hotel Apsara has replied on Fri Jan 03 22:16:35 IST 2025

    Dear sir, Thank you for rating and reviewing us. We at Hotel Apsara, Mahabaleshwar are delighted to know that you had an enjoyable stay at our hotel. We are continuously trying to improve and hope to serve you better during your next visit to Mahabaleshwar. Assuring you of best attention and personalised service at all times. Warm Regards,

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