The man sitting at the hotel reception doesn't know how to talk and didn't give me a room as per the room photo and showed me two rooms and said select one of these, I don't have any room other than this, third class behavior, the rest of the staff is good, smooth, the uncle sitting at the reception is like Abu, everything is his, if you want to keep the room, keep it, otherwise go to the place where you booked and complain, I didn't give you money, you go wherever you want to go, this was the behavior
Hotel Always Welcome By SAH has replied on Tue Aug 05 17:39:26 IST 2025
Dear Guest,
Thank you for sharing your experience with us. We are disappointed to hear that your stay did not meet your expectations, especially regarding the service you received at the reception. It's concerning to learn that you felt the staff member's behavior was not up to our usual standards. We strive to provide a welcoming environment for all of our guests, and it seems we fell short in this instance.
We appreciate your positive comments about the rest of our staff and will address your feedback to ensure we make the necessary improvements. Your comfort is important to us, and we hope to have the opportunity to serve you better in the future.
Best regards,