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Review Of Hotel Adlon International

Andheri West, Mumbai | 1.1 km drive to Kokilaben Dhirubhai Ambani Hospital

    User Rating & Reviews

    • everyone
    • group
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    2.4
    Average

    365 Ratings, 177 Reviews

    excellent
    11%
    very good
    16%
    average
    16%
    poor
    19%
    bad
    39%

    Last 10 Customer Ratings (Latest First)

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    Rating Categories

    • Location2.9
    • Cleanliness3.0
    • Room3.3
    • Value For Money2.4
    • Food1.9
    • Security2.9
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests highlight that the property has serious cleanliness issues with dirty rooms, bathrooms, and lingering cigarette smells. Many have faced poor service, unhelpful staff, and problems with amenities like water supply and functional AC. While the location is appreciated, the overall condition and unprofessional behavior of staff leave much to be desired, often described as unfit for families or women travelers.

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    Positive first
    1.0

    Terrible Stay

    solo

    The hotel is permanently closed don't book this hotel.But they accept online booking.I booked that hotel and found the hotel was closed.

    Travel Month: Dec 2024

    Room: Deluxe Room With Free WiFi

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    1.0

    Terrible Stay

    solo

    I booked this hotel online, but when I arrived, I found it was permanently closed. Upon inquiring with some locals, they confirmed that the hotel no longer existed. I had already paid over ₹1500 for the booking. I even clicked some photos as proof. The entire situation left me feeling very helpless and extremely stressed, and I faced a lot of difficulties because of it.

    Travel Month: Dec 2024

    Room: Deluxe Room With Free WiFi

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    2.0

    Poor Stay

    rasjesh t.

    The sanitation of bathroom and attendant of the hotel are very very bad.

    Travel Month: Dec 2024 (5-Night Stay)

    Room: Deluxe Room With Free WiFi

    2.0

    Poor Stay

    mahesh l.loyalty-icon

    Hotel dos not have any kitchen and it’s a waste of money for stay interior is not good for room

    Travel Month: Dec 2024

    Room: Deluxe Room With Free WiFi

    1.0

    Not good experience at all

    ranjeet k.loyalty-iconfamily

    Not so clean rooms, small rooms, very congested hotel. Waste of money. Overall not friendly for family or women travellers.

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Deluxe Room With Free WiFi

    3.0

    Stay can be better

    rahila c.family

    They don’t have any warm water in the room, they get it from the kitchen, and looks and is a little too shady

    Travel Month: Dec 2024

    Room: Deluxe Room With Free WiFi

    1.0

    Terrible Stay

    rushikesh g.

    Worst experience. The owner and care taker were non responsive. It was dirty. The loght was also not enough.

    Travel Month: Dec 2024

    Room: Deluxe Room With Free WiFi

    2.0

    Poor Stay

    dheeraj b.solo

    Location is really good but hotel does not provide what it promises in the amenities. No toiletries, telephone not working, tv and cable out of order, wi-fi not working and very dull lighting in the room. Except the location, everything was miserable. Not worth the tariff they charge.

    Travel Month: Dec 2024

    Room: Deluxe Room With Free WiFi

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    1.0

    Terrible Stay

    kaushal s.solo

    The hotel is not great, and the staff isn't up to the mark. They don't provide a satisfactory service. There's no water available. The bathroom is in a terrible state. It smells like a cigarette.

    Travel Month: Nov 2024

    Room: Deluxe Room With Free WiFi

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    2.0

    Needs to improve hygiene and appliances needs to be fixed

    namrata c.loyalty-iconfamily

    Ac and geyser doesn’t work. Lots of cockroaches can be seen on furniture, floor, bathroom and bed too!

    Travel Month: Nov 2024

    Room: Deluxe Room With Free WiFi

    1.0

    Pathetic

    mohit m.loyalty-iconcouple

    The room isn’t clean also the ac wasn’t working staff wasn’t helpful the hotel staff wasn’t available at first too

    Travel Month: Nov 2024

    Room: Deluxe Room With Free WiFi

    1.0

    Terrible Stay

    suresh p.loyalty-icon

    Stay in adlon was very bad. Please evolve some mechanism to verify hotel facilities before you are putting.

    Travel Month: Oct 2024

    Room: Deluxe Room With Free WiFi

    1.0

    Terrible Stay

    anuj s.solo

    Pathetic service. Tv not working. Rooms were smelling bad. Even no water bottle provided. Toothpaste and shower gel u need to ask if u want. Rooms wer not cleaned properly. I am sorry to say but i won't come here again and not recommend anyone

    Travel Month: Sep 2024

    Room: Deluxe Room With Free WiFi

    3.0

    Average Stay

    sagar d.business

    Not bad improve staff over all good. Good service not provided proper. Many ti tell for cleaning. Location is good

    Travel Month: Sep 2024

    Room: Deluxe Room With Free WiFi

    1.0

    Terrible Stay

    mitesh g.loyalty-iconsolo

    I booked this hotel and reach the hotel at 12 jn midnight, but they said room sold out to others. Using absurd language that system gadbada gaya tha. Aap mm t me bat kariye. Thanks to mmt, t hay support me at midnight and saved me

    Travel Month: Aug 2024

    Room: Deluxe Room With Free WiFi

    1.0

    Hotel nah i kabada h

    shiv s.business

    I have great bad experience in stay hotel adlon international, andheri mumbai 1. Room is very dirty guthke ki pichkari se paint kaya ha 2. In room have 4 light but 2 is running and two like a jhummar only wire 3 tv to tha but not running ( laga shadi to hi par dulhan nahi mili 4. I book this room with breakfast par hotel me kitchen hi nahi tha sasural me khtir daar nahi mili 5. Pani ki botal mangi to local brand brand ke 30 rs rich logo wall feeling aai. comp-lent kaya to rat 10 baje kehte h hum aapko pura paisa wapas karenge aap hotel chod do. Raat ko inke maama ke ghar jata kaya to mahatma gandhi ka naam le liya 7. Sub-ha breakfast arrange kaya to spoon mangne par itna bada diya jese me mr khali ka koi ristedaar hu

    Travel Month: Aug 2024

    Room: Deluxe Room With Free WiFi

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    1.0

    Terrible Stay

    aditya.business

    The room was unhygienic, poor, not well maintained and also it was dirty. The washroom stinks, the balcony had garbage which had alot of breathing ground for the mosquitoes and impossible way to stay.

    Travel Month: Aug 2024

    Room: Deluxe Room With Free WiFi

    1.0

    Terrible Stay

    sanchul.family

    Worst hotel i have ever seen in my life, so dirty, bathrooms are in bad condition, photos are very different on online and live. There is no food available so dont book meal, the building shown in the photo is not hotel its a common building and rooms are only on 1st floor, so dont think its a very big hotel.

    Travel Month: Aug 2024

    Room: Deluxe Room With Free WiFi

    1.0

    Very bad

    khushi.business

    It was a pathetic room lights were flickering the washroom cellieng was broken and also there was a leakage

    Travel Month: Aug 2024

    Room: Deluxe Room With Free WiFi

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    2.0

    Poor Stay

    mayank p.business

    Very poor experiance room clearness is not good also they will charge water bottles not provide drinking water and not inform any other charges after time of check out they wanted more charges

    Travel Month: Aug 2024

    Room: Deluxe Room With Free WiFi

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