The property enjoys a prime location near the Mumbai-Agra highway, making it convenient for business travelers. Rooms are generally spacious and clean, with a restaurant, Moti Mahal, serving tasty food, especially Mughlai dishes. However, guests have noted persistent issues like low-quality room service, slow check-in processes, and no covered parking. Wi-Fi connectivity could improve, and the breakfast spread was often found lacking. Still, the friendly staff and cleanliness stand out positively in the reviews.