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Kacheripady, Cochin
57 Ratings, 11 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the friendly and cooperative staff, with many mentioning excellent service and helpfulness with city navigation. The property is well-located, close to metro stations and attractions, making it accessible for travelers. However, some reviews highlight issues with room quality, including seepage and cleanliness concerns. Additionally, a couple of guests reported problems with room allocations.
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Terrible Stay
Very Bad experience. Not good for couples. Rude behaves from the staff. No basic Needs are provided.
Room: Deluxe Non Ac Room with Balcony
Grace Regency has replied on Sat Jun 28 13:49:13 IST 2025
Dear Abhishek, We’re very sorry to hear that your stay fell short especially regarding staff behavior, lack of basic amenities, and the issues you faced as a couple. This is not the type of experience we aim to provide, and we understand how upsetting and disappointing this must have been for you. Warm regards, Team Grace regency.
Poor Stay
Actually i booked for balcony view room but they didn't provided me the balcony view room
Room: Deluxe Non Ac Room with Balcony
Grace Regency has replied on Fri Dec 13 11:59:49 IST 2024
Dear Aneedra Prasad S, Please accept our sincere apologies for the problems you faced during your stay here at Grace Regency. We will make sure this never happens again. Thank you for your honest feedback and please let us know if there is anything else we can do. Warm Regards, Team Grace Regency
Good
The experience was nice and the staff were very cooperative and friendly. They were also very helpful with the navigation and guidance around the city as well
Room: AC Deluxe Double Room with Balcony
Grace Regency has replied on Tue Dec 10 12:38:34 IST 2024
Dear MA Antony, We are really happy to know you loved your stay at Grace Regency. Our dedicated staff prioritizes guest satisfaction at all times. Thanks a lot for your detailed feedback and have a great day ahead! Warm Regards, Team Grace Regency
Nice experience
"i recently spent a nights at this hotel and had an outstanding experience. The staff were friendly, attentive, and went above and beyond. The room was immaculate, modern, and comfortable. I highly recommend this hotel for its excellent service, cleanliness, and value. Can't wait to return!
Room: Deluxe Non Ac Without Balcony
Grace Regency has replied on Wed Nov 20 12:07:06 IST 2024
Dear Jibin Joseph, We're really happy to know you loved your stay at Grace Regency. Our dedicated staff always puts guest satisfaction first. Thanks a lot for your genuine, detailed feedback. We hope to see you again. Have a nice day! Warm Regards, Team Grace Regency
Budget friendly hotel
Good stay, neat and clean room, wash room, friendly staff, easily accessible, good for solo travellers
Room: Single room Non AC without Balcony
Grace Regency has replied on Wed Nov 20 12:05:10 IST 2024
Dear Nijil Ck, We're really happy to know you liked your stay here at Grace Regency. Our dedicated staff prioritises guest satisfaction at all times. Thanks a lot for such detailed feedback and have a nice day! Warm Regards, Team Grace Regency
Average Stay
The rooms are ok. Some rooms have seepage and walls have fungus. Location is good. Near to mg road metrostation.
Room: AC Deluxe Double Room with Balcony
Grace Regency has replied on Mon Nov 11 12:21:37 IST 2024
Dear HARSHAVARDHAN LINGAM, We're sorry to hear your experience at Grace Regency was just average, and that you were dissatisfied with our facilities and services. Keeping your points in mind, we'll defiinitely work harder on maintenance. Thank youo for your honest feedback and please let us know if there is anything else we can do. Warm Regards, Team Grace Regency
Average Stay
Ok. I don't have images but hotel clean and good
Room: Deluxe Non Ac Without Balcony
Grace Regency has replied on Mon Nov 11 12:16:08 IST 2024
Dear Mohiddin Syed, We're happy to know you had a pleasant experience during your stay here at Grace Regency. Please let us know what we can do to ensure guest satisfaction further. Thank you for your feedback and have a nice day! Warm Regards, Team Grace Regency
Excellent Stay
The stay was good. Neat and tidy rooms and good management.
Room: Single room Non AC without Balcony
Grace Regency has replied on Mon Nov 04 16:17:25 IST 2024
Dear Risin R S, We're really happy to know you loved your stay at Grace Regency. Our dedicated staff prioritises guest satisfaction at all times. Thank you for your feedback and have a great day ahead! Warm Regards, Team Grace Regency
Excellent Stay
soloGreat stay and good staff. Location was near to railway station. Rooms were neat and clean.
Room: Single room Non AC without Balcony
Grace Regency has replied on Thu Oct 17 15:37:37 IST 2024
Dear Nikhil Sunny, We're really happy to know you loved your stay at Grace Regency. Our dedicated staff always puts client satisfaction first. Thanks a lot for your genuine feedback and have a nice day, sir! Warm Regards, Team Grace Regency
Good Stay
Pleasant stay at the hotel. The bathroom amenities were good. The room was cozy and the support staff were also good. The bed could have been a little more clean.
Room: Single room Non AC without Balcony
Grace Regency has replied on Wed Oct 09 16:38:19 IST 2024
Dear CHANDRASEKHAR VPILLAI, We're happy to know you had a pleasant stay at Grace Regency. Our dedicated staff always puts guest satisfaction first. Keeping your points in mind, we'll definitely improve our maintenance services. Thank you for your feedback and have a nice day! Warm Regards, Team Grace Regency
Stay at ernakulam
Good staff. Good ambiance. Clean and neat. City access also good. All tourist places are near to that area. Price also reaonable
Room: Deluxe Double Room with Balcony- AC
Grace Regency has replied on Thu Sep 12 19:40:26 IST 2024
Dear Ratheesh Gangadhar, We're happy to know you had a pleasant stay at Grace Regency. Our dedicated hotel staff always puts client satisfaction first. Thank you for such detailed feedback and have a nice day! Warm Regards, Team Grace Regency
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