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Mathikere, Bangalore | 2.9 km drive to Yeswantpur Junction Railway Station
1925 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Gokulam Grand seamlessly blends comfort and luxury with spacious, well-maintained rooms. Guests rave about the delicious breakfast buffet and diverse food options, highlighting the exemplary hospitality from cooperative staff. The property also boasts impressive amenities, including a fitness center and spa, making it ideal for both business and leisure travelers. Its close proximity to the airport is a cherry on top. While parking accessibility from the lift may pose a slight inconvenience, the overall experience remains delightful.
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Excellent Stay
Very good hospitality ! Excellent restaurant ! Suma and Farzhan from the all day dining were very professional and provided excellent service !
Room: Executive Club Room with Bathtub
Gokulam Grand Hotel & Spa has replied on Fri Sep 26 10:56:52 IST 2025
Dear Karl, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay and appreciated the hospitality and service from Suma and Farzhan. Your compliments mean a lot to us, and we look forward to welcoming you back soon! Warm Regards, Shafee Ahmed Area General Manager
good stay with good food! just a small glitch.
The location Food amenities and services were all extremely commendable. The only thing that bothered me was the attitude of one of the restaurant personnel - Faizan. He seemed to show some sort of weird attitude when we opted for A la carte instead of Buffett. For dinner we opted for ala carte and upon billing we found that we had got a 30% discount on dinner charges. Though it sounds pleasing to hear, Mr Faizan dint look at all pleased. But being the host he billed with the discount looking otherwise irritated. Next day for breakfast, again we opted for a la carte as we had not opted for the complimentary breakfast. This guy came up to us urging us to go for the buffet option but we were firm on the a la carte. Again he showed his displeasure and walked out showing a kinda of arrogance while he passed by our table. Otherwise the other hotel personnel were extremely pleasing and thus we could at enjoy the food barring the thought of why this person alone was acting strange.
Room: Executive Club Twin Room with Bathtub
Gokulam Grand Hotel & Spa has replied on Tue Sep 23 03:47:44 IST 2025
Dear Smitha, Thank you for sharing your feedback. We’re glad to hear you enjoyed your stay and appreciated the food and amenities. It’s concerning to learn about your experience with the restaurant personnel, and we sincerely apologize for the behavior you encountered. Your feedback is important, and we will address this to ensure all our team members provide a warm and welcoming atmosphere. Thank you for bringing this to our attention. Warm Regards, Shafee Ahmed Area General Manager
Terrible Stay
Worst staff members And my suite liya tha Usme shower not working And light also not working Worst hotel ke liye 17000 waste
Room: Executive Club Twin Room with Bathtub
Gokulam Grand Hotel & Spa has replied on Sat Sep 20 02:47:06 IST 2025
Dear Shree, Thank you for sharing your feedback. We're truly sorry to hear about the issues you encountered during your stay, including the malfunctioning shower and lights, as well as your experience with our staff. This is certainly not the standard we strive to uphold. Your concerns are important to us, and we will address them to ensure a better experience for future guests. Warm Regards, Shafee Ahmed Area General Manager
Staycation
Very pleasant stay at gokulam, with a pleasing buffet. Really quick serving staff, great amenities
Room: Deluxe Room with Bathtub
Gokulam Grand Hotel & Spa has replied on Sun Sep 07 16:08:01 IST 2025
Dear Adyaan, Thank you for your kind words about your stay at Gokulam. We're delighted to hear that you enjoyed the buffet and found the service and amenities to your satisfaction. We hope to welcome you back for another pleasant stay in the future! Warm Regards, Shafee Ahmed Area General Manager
Memorable stay and a hot bathtub is th best part
it was a pleasant and comfortable stay. Bathtub is the best part of this hotel and also the buffet spread was awesome. they had a surprise for kids birthday and made our stay memorable.
Room: Deluxe Room with Bathtub
Gokulam Grand Hotel & Spa has replied on Sat Aug 23 11:43:15 IST 2025
Dear Deepak, Thank you for sharing your wonderful experience! It’s great to hear that you enjoyed the hot bathtub and the buffet spread. We're especially glad the surprise for the kids' birthday made your stay memorable. We hope to welcome you back for another delightful visit! Warm Regards, Shafee Ahmed Area General Manager
Extremely Disappointing Experience for stay at hotel
I am currently traveling and will be reaching Dubai tomorrow. Before I directly speak with your MD, Mr. Ashish Kashyap, I want to make it clear that my recent experience with your services has been extremely disappointing and unacceptable. If this issue is not addressed immediately, I will have no choice but to escalate the matter across all major social media platforms and also personally write to your MD detailing this experience. I sincerely hope your team will take this matter seriously and provide a prompt resolution before I am compelled to take further action.
Room: Executive Club Twin Room with Bathtub
Gokulam Grand Hotel & Spa has replied on Thu Aug 21 18:56:46 IST 2025
Dear Mohammad, Thank you for sharing your feedback. We truly regret to hear about your disappointing experience during your stay. It’s concerning to learn that our services did not meet your expectations. Please know that your concerns are taken seriously, and we are committed to resolving issues for our guests. We hope to have the opportunity to address this matter promptly. Warm Regards, Shafee Ahmed Area General Manager
Review
The stay was comfortable. Well behaved staffs and foods were delicious. Quick check in and check out. Overall a good experience.
Room: Deluxe Room with Bathtub
Gokulam Grand Hotel & Spa has replied on Tue Aug 19 04:05:34 IST 2025
Dear Arunava, Thank you for sharing your positive experience! It's wonderful to hear that you found your stay comfortable and enjoyed the delicious food and attentive staff. Quick check-in and check-out make a big difference, and we're glad to know you had a good overall experience. We hope to welcome you back soon! Warm Regards, Shafee Ahmed Area General Manager
Good Stay
Very Good Stay, neat n tidy, great breakfast buffet, awesome place, very peaceful. Helpful n cooperative staff.
Room: Deluxe Room with Bathtub
Gokulam Grand Hotel & Spa has replied on Tue Aug 19 16:01:17 IST 2025
Dear Rubina, Thank you for the wonderful feedback! We're delighted to hear that you enjoyed your stay and found everything to be neat, tidy, and peaceful. It's great to know that our breakfast buffet and staff contributed positively to your experience. We look forward to welcoming you back soon! Warm Regards, Shafee Ahmed Area General Manager
Gokulam Grand Hotel – Where “Hospitality” Means You Do Everything Yourself
• Heavy rain outside, I’m in an important meeting, and I urgently order medicines & electrolytes (because, you know, health). Zepto guy reaches the security gate. I politely request security to keep it so I can collect later. • Security says: “No, the guest must come 500 meters in the rain to collect it.” • Manager proudly adds: “We will not accept anything. Guests must walk and get it.” I guess in Gokulam Grand’s world, the five-star experience means: ☔ Walk through pouring rain for your own medicine. 📦 Forget convenience — staff here won’t even hold a packet for 5 minutes. ⚡ Hair dryer? Stops twice due to electricity issues. ❄ AC? Fixed temperature. Like it or not. I’ve stayed in countless 5-star hotels… never seen such “premium” treatment where guest comfort is so proudly ignored. Thank you, Gokulam Grand, for showing me that in your hotel, the guest is truly… on their own. #GokulamGrand #HospitalityFail #LuxuryOrLuggageService #PatheticService
Room: Deluxe Room with Bathtub
Gokulam Grand Hotel & Spa has replied on Thu Aug 14 20:15:06 IST 2025
Dear Tanoj, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay, especially with the challenges posed by the weather and the service you received. Your comments regarding the handling of deliveries and the issues with the amenities are taken seriously, and we will address them with our team to improve our guest experience. We appreciate your insights and hope you will consider giving us another opportunity in the future. Warm Regards, Shafee Ahmed Area General Manager
Gokulam Stay review
I felt the place was expensive for the price. In the same price we get a free lounge access with food drinks. So wouldn’t recommend price wise as stay was already 8-9K without including food drinks of their sports bar for which we additional paid 4K. Extremely priced other than that Staff was sweet, stay was comfortable, place felt old but food was great as many suggested. Overall 3/5 because of price could be better if thats taken care of by having some inclusions and lounge opens
Room: Deluxe Room with Bathtub
Gokulam Grand Hotel & Spa has replied on Fri Aug 08 14:46:54 IST 2025
Dear Kalindi, Thank you for sharing your thoughts on your stay. We appreciate your feedback regarding pricing, and it's valuable for us as we continuously strive to improve our offerings. We're glad to hear that you found the staff sweet and enjoyed the comfort of your stay, as well as the food. Your comments about potential inclusions and lounge access will certainly be taken into consideration. We hope to have the opportunity to welcome you back in the future. Warm Regards, Shafee Ahmed Area General Manager
Excellent Stay
It was great staying at gokulam.
Room: Deluxe Room with Bathtub
Gokulam Grand Hotel & Spa has replied on Fri Aug 08 14:46:56 IST 2025
Dear Vijay, Thank you for your wonderful feedback! We're thrilled to hear you had a great stay at Gokulam. Your satisfaction is our priority, and we look forward to welcoming you back soon! Warm Regards, Shafee Ahmed Area General Manager
Excellent Stay
I stayed in many hotels in Bangalore, but this hotel stands different. Very neat, calm and value for money
Room: Executive Club Twin Room with Bathtub
Gokulam Grand Hotel & Spa has replied on Fri Aug 08 14:46:57 IST 2025
Dear Kiran, Thank you for sharing your experience! It’s wonderful to hear that you found our hotel to be neat, calm, and a great value for your stay in Bangalore. We truly appreciate your feedback and hope to welcome you back soon! Warm Regards, Shafee Ahmed Area General Manager
Not value for money
Not well maintained showeroom. Full of fungus type of stains plus limescale on the corners and on shower doors + all around glass
Room: Executive Club Twin Room with Bathtub
Gokulam Grand Hotel & Spa has replied on Fri Jul 25 19:24:41 IST 2025
Dear Bindia, Thank you for sharing your feedback. We sincerely apologize for the cleanliness issues you've encountered in the shower room. Your concerns regarding maintenance are important to us, and we will address them promptly to enhance the experience for our guests. We appreciate your input and hope to provide a better experience in the future. Warm Regards, Shafee Ahmed Area General Manager
Good Stay
Check in and check out average , restaurants are excellent , location average , amenities are good,.
Room: Deluxe Room with Bathtub
Gokulam Grand Hotel & Spa has replied on Sun Jul 20 03:43:06 IST 2025
Dear Vinoda, Thank you for sharing your feedback! It’s wonderful to hear you enjoyed your stay and found the restaurants and amenities to your liking. We appreciate your insights and hope to enhance your experience in the future! Warm Regards, Shafee Ahmed Area General Manager
great Place to stay and relax
Nice Hospitality at the place, clean rooms, delicious food and variety is available here, best place
Room: Deluxe Twin Room with Bathtub
Gokulam Grand Hotel & Spa has replied on Sat Jul 05 14:13:11 IST 2025
Dear Omkar, Thank you for your wonderful feedback! It's great to hear that you enjoyed your stay and appreciated the hospitality, cleanliness, and variety of food. We look forward to welcoming you back for another relaxing experience! Warm Regards, Shafee Ahmed Area General Manager
Excellent Stay
it was really nice experience to say there pls maintain the same in will recommend all of my frends to stay
Room: Deluxe Room with Bathtub
Gokulam Grand Hotel & Spa has replied on Thu Jul 03 19:21:54 IST 2025
Dear Bhupendra, Thank you for sharing your excellent experience! We’re thrilled to hear that you enjoyed your stay and appreciate your recommendation to friends. We look forward to welcoming you back in the future! Warm Regards, Shafee Ahmed Area General Manager
Not impressed with the hospitality
I had a five day stay in the Hotel. When we checked-in, the room that was provided was smelling bad with dampening. Thankfully the room was changed upon my complaint.And the new room was although not smelling bad, it still required an excess spraying of room freshner. I felt uncomfortable at night too as the bed sheet was too feeling slightly dampened. I got it changed the next day. The breakfast buffet was good but the same options were there for all days, with no variety. there was 30% discount applicable on all food and beverages. But at the time of checkout, the hotel did not include any discount despite my prompt, and told me that the amounts have already been discounted. Later when I pointed that the figures are the same as in Menus and there is no discount applied, they applied the discount on the partial Invoice amount giving some nonsensical reason that the discount can't be provided on all food expenses. Overall I was not impressed.
Room: Deluxe Room with Bathtub
Gokulam Grand Hotel & Spa has replied on Sun Jul 13 20:04:53 IST 2025
Dear Ankit, Thank you for sharing your experience. It’s disappointing to hear that the initial room did not meet your expectations and that the second room also had its challenges. Your comfort is very important, and we appreciate you bringing these matters to our attention. We are glad to know you enjoyed the breakfast buffet, although we understand that variety can enhance the experience. Regarding the discount confusion at checkout, we apologize for any miscommunication you faced. It’s important to us that our guests receive the service they expect. Thank you again for your feedback; it will be valuable in helping us improve for future guests. Warm Regards, Shafee Ahmed Area General Manager
Not impressed with the hospitality
I had a five day stay in the Hotel. When we checked-in, the room that was provided was smelling bad with dampening. Thankfully the room was changed upon my complaint.And the new room was although not smelling bad, it still required an excess spraying of room freshner. I felt uncomfortable at night too as the bed sheet was too feeling slightly dampened. I got it changed the next day. The breakfast buffet was good but the same options were there for all days, with no variety. With makemytrip booking, there was 30% discount applicable on all food and beverages. But at the time of checkout, the hotel did not include any discount despite my prompt, and told me that the amounts have already been discounted. Later when I pointed that the figures are the same as in Menus and there is no discount applied, they applied the discount on the partial Invoice amount giving some nonsensical reason that the discount can't be provided on all food expenses. Overall I was not impressed.
Room: Deluxe Room with Bathtub
Gokulam Grand Hotel & Spa has replied on Sun Jul 13 20:04:56 IST 2025
Dear Ankit, Thank you for sharing your experience. We apologize for the discomfort you faced during your stay, particularly with the room conditions and breakfast variety. Your feedback regarding the food and beverage discount is also noted, and we understand how this caused frustration. We appreciate your insights, as they help us improve and enhance the experience for our guests. Thank you for bringing these matters to our attention. Warm Regards, Shafee Ahmed Area General Manager
Excellent Stay
"Gokulam Grand Stay exceeded expectations! Clean, comfy & courteous staff."
Room: Deluxe Twin Room with Bathtub
Gokulam Grand Hotel & Spa
Dear Mahesh, Thank you for your wonderful feedback! We're thrilled to hear that your stay at Gokulam Grand exceeded your expectations. It's great to know you found our facility clean and comfortable, and that our staff made a positive impression. We look forward to welcoming you back! Warm Regards, Shafee Ahmed Area General Manager
weekend stay
Very good stay, excellent service and very good food. The restaurant staff deserve kudos for there work.
Room: Deluxe Room with Bathtub
Gokulam Grand Hotel & Spa has replied on Wed Jun 11 02:57:30 IST 2025
Dear Sourav, Thank you for sharing your wonderful experience! We're delighted to hear you enjoyed your weekend stay, and we truly appreciate your kind words about our service and restaurant staff. Your feedback means a lot to us! Warm Regards, Shafee Ahmed Area General Manager
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