The property has a mixed bag of experiences. Many guests praised the spacious and clean rooms, along with a well-maintained pool area. The staff is often highlighted for being friendly and helpful, enhancing the overall stay. However, recurring issues include poor service, unprofessional staff behaviour, and complaints about cleanliness and maintenance, particularly regarding broken amenities and lack of housekeeping. The location is convenient, close to popular areas like Anjuna and Baga, but some found dining options limited and expensive.