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Review Of Five Elements Hotels Maplewood Premier - 3Kms from Railway Station, Haldwani0123401234

Brij Vihar, Haldwani | 4.9 km from city centre

    User Rating & Reviews

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    4.0
    Very Good

    273 Ratings, 115 Reviews

    excellent
    40%
    very good
    29%
    average
    15%
    poor
    8%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 2
    • 4
    • 5
    • 2
    • 4
    • 5
    • 4
    • 4

    Rating Categories

    • Location4.2
    • Cleanliness4.2
    • Room4.3
    • Food3.8
    • Value For Money3.7
    • Facilities3.5
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    Reviews Summary

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    The property boasts a prime location in Haldwani, making it perfect for shopping and easy commutes. Guests rave about the clean, spacious rooms, and the attentive staff, especially at the rooftop restaurant offering delicious food. The ambiance is pleasant, ideal for families and relaxing stays. While breakfast service could see improvements, the overall experience is highly praised for comfort and value, with many guests expressing a desire to return.

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    Positive first
    4.0

    Good Stay

    poonam p.family

    Nice property, conveniently located. food is good, room service and cleanliness is appreciable.. highly recommend for a pleasant stay at haldwani.

    Travel Month: Aug 2025

    Room: Premium Twin Bed Room

    4.0

    For an efficient and quiet stay in the main city area

    mala s.family

    Located in a quiet lane off the main road, it was a good choice for our hospital visits. Lots of eating options around,but the food was good..we ate ala carte, and it was tasty. Adequate parking area next to the building, quick response to house keeping requests.

    Travel Month: Aug 2025

    Room: Premium Twin Bed Room

    4.0

    4/5 stay

    jigyasa u.group

    Loved the room, it had a view of the mountains. Room service was good. Food was ok, not that good. We ordered poha for breakfast, it was bland.

    Travel Month: Aug 2025

    Room: Executive Room

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    5.0

    Excellent Stay

    h c.

    Property is fabulous, foods are to good, location is excellent and other facilities are remarkable, overall our stay in this Property is memorable

    Travel Month: Aug 2025

    Room: Premium Double Bed Room

    5.0

    Small and beautiful

    sanjiv p.solo

    Rooms are spic and span with good linen and good room service. Small basement parking served my purpose. Front office staff was very polite, so was Priyanka at the rooftop restaurant. Food quality is superb. Had dinner and breakfast both at the hotel.

    Travel Month: Jul 2025

    Room: Premium Twin Bed Room

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    2.0

    Poor Stay

    khushboo a.family with 2 kids

    Poor food quality with no proper toiletries available...very poor service

    Travel Month: Jul 2025

    Room: Executive Room

    5.0

    👍🏻

    kabotoli j.family

    I had a very pleasant stay, the rooms were clean, food was good and the hosts were very efficient and helpful.

    Travel Month: Jul 2025

    Room: Premium Twin Bed Room

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    5.0

    Excellent Stay

    rajeev j.family

    I arrived, the staff was warm, welcoming, and extremely professional. The check-in process was smooth, and I was pleasantly surprised by the cleanliness and comfort of the room. The room was spacious, well-maintained, and equipped with all amenities.

    Travel Month: Jun 2025

    Room: Premium Double Bed Room

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    5.0

    Excellent Stay

    tarun c.group

    great place, clean rooms, amazing food, amazing staff, great stay package, i highly recommend this place

    Travel Month: Jun 2025

    Room: Premium Double Bed Room

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    1.0

    Rude Reception..poor facility

    harish k.family with 2 kids

    We reached at hotel at 11:30 pm, whole family was tired. Very long check in time, no AC working in main lobby, staff was totally untrained... when we complained.. reception person asked just to cancel the booking.... quite smart....hhhh.... because they very well know that there is no refund on cancellation...we booked for 5 adults but hotel denied extra bed... in the name of bed hotel offered only floor mattress...parking was open and dirty... full of keechadd only... never book this hotel on the basis of pics on MMT

    Travel Month: Jun 2025

    Room: Premium Twin Bed Room

    5.0

    amazing experience with hotel

    mahima p.couple

    It was very good experience, would love to visit again. The service and food was too good. The rooms were clean

    Travel Month: Dec 2024

    Room: Premium Double Bed Room

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    5.0

    Excellent Stay

    shreyas k.family with 2 kids

    location is easy to locate, food quality is excellent and room are value for money. service provided is very proactive by all staff.

    Travel Month: May 2025

    Room: Premium Double Bed Room

    5.0

    Excellent Stay

    jindal l.solo

    It was a pleasant stay at the hotel. Location is very good, staff is very cooperative. Food is also very delicious with beautiful ambience.

    Travel Month: May 2025

    Room: Premium Double Bed Room

    2.0

    Worst experience

    family

    I found the property via MMT, services are worst, in amenities they only provide towels nothing else , for wifi they don't even have password for their wifi. No staff present at the restaurant, actually no hospitality no professionalism is there. I asked them if there is parking available in basement they said "please check yourself". They have the open parking , at morning my car was coloured with gutka which people spit from their hotel from above. Room are cleaned though but overall worst experience.

    Travel Month: May 2025

    Room: Premium Double Bed Room

    3.0

    Average Stay

    naren p.business

    service, food , amenities and facilities were not as per location. had to ask twice to get the things done. tea was not fresh in the breakfast wi-fi dint work entire time. room was stinking when I entered the room. it was supposed to be best as per the charges and brand.

    Travel Month: May 2025

    Room: Premium Twin Bed Room

    4.0

    Superb experience of staycation

    sunit r.group

    Nice location and great service . Supporting staff and tasty cuisines at scenic rooftop of the hotel . Amazing environment and easy approachability of hotel in the middle of town market is added advantage

    Travel Month: May 2025

    Room: Premium Twin Bed Room

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    5.0

    Excellent Stay

    heena b.family

    I really liked the property it was neat and clean. The food was good and we had a great experience.would really recommend this property to family and friends who are visiting haldwani. Moreover, the property is in the middle of the market so it is easy to commute.

    Travel Month: Apr 2025

    Room: Premium Twin Bed Room

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    4.0

    Enjoyed my stay

    vanishree.solo

    Very Comfortable and clean rooms with supportive staff . They packed my breakfast as I was getting late in morning for my meeting .

    Travel Month: Mar 2025

    Room: Premium Twin Bed Room

    5.0

    Excellent Stay

    radhika k.family

    The property was super amazing, clean, good for kids. We had a lot of fun staying at five elements hotel 🏨 highly recommended

    Travel Month: Mar 2025

    Room: Premium Double Bed Room

    4.0

    Comfortable Stay with Excellent Night Room Service!

    yudhi s.group

    I recently stayed at this hotel and had a pleasant experience overall. The rooms were clean, well-maintained, and provided a comfortable environment for a relaxing stay. The amenities were good, and the ambiance was peaceful. A special appreciation for the night room service staff, who was extremely attentive and prompt. Whether it was a late-night request for refreshments or assistance with room needs, he handled everything with professionalism and a friendly attitude. His dedication truly enhanced my stay. However, one improvement I would suggest is for the reception to be more responsive. There were times when calls to the front desk went unanswered, which could be inconvenient for guests needing assistance. Despite this, my overall stay was enjoyable, and I would consider staying here again. With a little improvement in reception service, this hotel would be an even better choice for travelers!

    Travel Month: Mar 2025

    Room: Executive Room

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    Five Elements Hotels Maplewood Premier - 3Kms from Railway Station, Haldwani

    Dear Guest, Thank you for your kind words! We're glad you enjoyed your stay and appreciate your feedback on reception service—we'll work on it. Looking forward to welcoming you again! GM - Haldwani

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