Guests have reported consistent issues with customer service, highlighting unhelpful staff and unethical behavior, particularly from the receptionist. The location is criticized, with no nearby restaurants, and many faced problems like lack of room service and non-provision of breakfast. Cleanliness is a major concern as guests noted dirty rooms and bathrooms. A few mentioned a spacious environment and decent room quality but overall experiences have been disappointing, leading to an unfavorable impression of the property.