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Review Of FabHotel Crystal Inn - Nr. Suvarndeep Chowk

Name: FabHotel Crystal Inn - Nr. Suvarndeep Chowk
Address: opposite Local Mart, Ganesh Nagar, Panchshil Colony, Wakad, Pune, Maharashtra 411033, ., Pune, 411033, IN
Price range: FabHotel Crystal Inn - Nr. Suvarndeep Chowk Price starts at INR 1,072/Night
Rating: 3

Pimpri-Chinchwad, Pune | 15.4 km from city centre

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User Rating & Reviews

everyone
couple
solo
business
family

3.0

Good

85 Ratings, 54 Reviews

excellent

40%

very good

average

11%

poor

13%

bad

34%

Last 10 Customer Ratings (Latest First)

Rating Categories

Location3.5
Cleanliness3.4
Food1.0
Value For Money1.4
Facilities2.3

We are using generative AI to show you summarised user review

Reviews Summary

This property boasts a beautiful atmosphere, fresh and delicious breakfast, and impressive cleanliness, with notable mentions for the courteous housekeeping team, especially Vaishnavi and Roshan. Guests enjoyed the serene, secluded location and modern amenities. Most found the rooms spacious and comfortable, with friendly staff who are eager to help. However, several reviews highlighted issues with room cleanliness, service delays, lack of amenities, and poor communication regarding bookings and breakfast, leading to a mixed experience for many.

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Positive first

1.0

Terrible Stay

prasad s.business

Hotel cleaning was terrific, Dusty. No security cameras, or security. TV not working, Hot water not available, Intercom not available, reception phone not reachable. Not recommended to any one

Travel Month: Aug 2025

Room: Deluxe Room

FabHotel Crystal Inn - Nr. Suvarndeep Chowk has replied on Tue Aug 19 12:14:06 IST 2025

We sincerely regret the unpleasant experience you had during your stay. Your concerns regarding cleanliness, maintenance of amenities, and security arrangements have been noted and shared with the concerned team for immediate corrective action. Guest safety and comfort are our utmost priorities, and we are committed to working on these areas to provide a better experience in the future.

1.0

Terrible Stay

deepak k.solo

Travel Month: Aug 2025

Room: Deluxe Room

FabHotel Crystal Inn - Nr. Suvarndeep Chowk

Please accept our heartfelt apologies for the marred experience you had with us! Request you to reach us out with your detailed feedback over a mail so that we are able to check the same and assist you accordingly. Stay Fab!

1.0

Terrible Stay

deepak k.business

Hotel staff were unwilling to accept an online extension of stay without additional payment. They were prepared to escalate the situation. Overall experience with staff regarding extension and pricing was contentious.

Travel Month: Aug 2025

Room: Deluxe Room

FabHotel Crystal Inn - Nr. Suvarndeep Chowk has replied on Tue Aug 19 12:12:30 IST 2025

We sincerely regret the inconvenience you faced regarding the extension of your stay. Your concerns about staff behaviour and the additional payment request have been noted and shared with the concerned team for corrective action. Guest comfort is our utmost priority, and we are committed to ensuring a smoother experience in the future. We would also like to inform you that the issue has now been resolved.

5.0

Excellent Stay

deepak s.solo

Rooms kaafi clean the aur fresh smell aa rahi thi. Khana simple aur delicious tha. Staff ka attitude friendly tha, always ready to help.

Travel Month: Aug 2025

Room: Deluxe Room

FabHotel Crystal Inn - Nr. Suvarndeep Chowk has replied on Wed Aug 13 11:18:04 IST 2025

Thank you for your kind words. We’re glad you enjoyed the clean rooms with a fresh ambiance, our simple yet delicious food, and the friendly, helpful attitude of our staff. Your appreciation means a lot to us, and we look forward to hosting you again soon.

1.0

Very disappointing experience

karan d.couple

Very disappointing experience. The lift was not working, and I was allotted a room on the 3rd floor, so I had to use the stairs. The room condition was also poor — the walls were dirty, with cement marks and peeled-off paint. This is not acceptable.

Travel Month: Jul 2025

Room: Deluxe Room

FabHotel Crystal Inn - Nr. Suvarndeep Chowk has replied on Mon Aug 25 12:27:44 IST 2025

Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

5.0

Excellent Stay

juhi s.business

This oasis of calm provided impeccable hospitality within an architecturally aesthetic structure. Suites were expansive, curated for comfort. Cuisine was both innovative and soul-soothing. The staff exhibited finesse in every interaction. A luxurious escapade wrapped in authentic charm and immaculate care.

Travel Month: Jul 2025

Room: Deluxe Room

FabHotel Crystal Inn - Nr. Suvarndeep Chowk has replied on Fri Jul 25 16:53:07 IST 2025

Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

5.0

Excellent Stay

satyam s.business

Very clean and well-maintained property. The staff is extremely polite and helpful. Rooms were large and comfortable with great amenities. Food was flavorful and hygienically cooked. The location is peaceful yet connected. Definitely a great option for a family or business stay.

Travel Month: Jul 2025

Room: Deluxe Room

FabHotel Crystal Inn - Nr. Suvarndeep Chowk has replied on Fri Jul 25 16:53:03 IST 2025

Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

5.0

Excellent Stay

arun s.solo

Wonderful experience! The rooms were big, clean, and comfortable. Food quality was top-notch and served on time. The staff were very courteous and helpful throughout. The serene location made it perfect for relaxation. Excellent hygiene standards maintained everywhere.

Travel Month: Jul 2025

Room: Deluxe Room

FabHotel Crystal Inn - Nr. Suvarndeep Chowk has replied on Fri Jul 25 16:53:05 IST 2025

Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

1.0

Terrible Stay

vijay d.business

i have booked crystal but they shifted me in lodge the hotel shown fab but due to rain and payment done i have stayed in happy stay is very dirty please send my money ack

Travel Month: Jul 2025

Room: Deluxe Room

FabHotel Crystal Inn - Nr. Suvarndeep Chowk has replied on Mon Aug 25 12:27:39 IST 2025

Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

5.0

Excellent Stay

anuradha s.business

Neat and peaceful place. Room was very big and had excellent natural light. Food was fresh and tasty. Prompt services by courteous staff. Clean washrooms and well-maintained facilities. Good choice for business and leisure stays.

Travel Month: Jul 2025

Room: Deluxe Room

FabHotel Crystal Inn - Nr. Suvarndeep Chowk has replied on Fri Jul 25 16:53:01 IST 2025

Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

5.0

Excellent Stay

kundan c.solo

The hotel is clean and peaceful with spacious rooms and a beautiful view. The food was fresh and well-prepared. Staff were polite and helpful. It’s located close to the main road, yet very serene. Great experience and highly recommended.

Travel Month: Jul 2025

Room: Deluxe Room

FabHotel Crystal Inn - Nr. Suvarndeep Chowk has replied on Fri Jul 25 16:52:59 IST 2025

Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

1.0

Terrible Stay

aayush b.business

Worst Hotel. They ask customer to book directly from hotel desk, not from Apps. 0% Hygeine 100% dirty

Travel Month: Jul 2025

Room: Deluxe Room

FabHotel Crystal Inn - Nr. Suvarndeep Chowk has replied on Tue Jul 08 12:42:11 IST 2025

We sincerely apologize for the experience you had. Asking guests to book directly and not honoring app bookings, along with poor hygiene, is unacceptable. Your feedback has been escalated to the concerned team for strict action. **The issue has now been resolved.**

1.0

I had very horrible experience in this stay.

siddharth.couple

worst experience ever. No wifi, No lift, under construction property with untidy rooms and dirty stairs full of dust due to construction

Travel Month: Jun 2025

Room: Deluxe Room

FabHotel Crystal Inn - Nr. Suvarndeep Chowk has replied on Thu Jun 26 15:22:38 IST 2025

We’re truly sorry to hear about your experience. The lack of Wi-Fi, absence of a lift, ongoing construction, and poor cleanliness are unacceptable. Your concerns have been escalated to the property team for immediate corrective action. *The issue has now been resolved.*

1.0

stop cheating your customers

saneel p.family with 1 kid

horrible, hotel is an under-construction building, no lifts, safety issues galore, rooms kept in the worst of conditions, reception is inside a makeshift shop. how does listing without verifying the reality on ground. I will blame the hotel equally for this. business should be done ethically and in a legitimate manner. you cannot fool people by images of the property.

Travel Month: Jun 2025

Room: Deluxe Room

FabHotel Crystal Inn - Nr. Suvarndeep Chowk has replied on Sat Jun 21 15:38:41 IST 2025

We deeply regret the distressing experience you faced during your stay. Your concerns regarding the property being under construction, lack of safety measures, and misleading listing have been taken very seriously. We understand your frustration and agree that transparency and guest safety are non-negotiable. The matter has been escalated to our quality assurance team, and **the issue has now been resolved.** We appreciate your feedback and are working diligently to prevent such experiences in the future.

5.0

Excellent Stay

kundan.business

We were truly impressed by how well the place was maintained. Everything was clean and hygienic. The staff were friendly and very accommodating. Food was delightful and freshly made. The quiet location adds to the charm. For what we paid, it exceeded expectations in every aspect.

Travel Month: May 2025

Room: Deluxe Room

FabHotel Crystal Inn - Nr. Suvarndeep Chowk has replied on Fri Jul 25 16:52:55 IST 2025

Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

5.0

Excellent Stay

aman n.business

An average experience overall. The location was great and the staff was kind, but the food lacked flavor and variety. Cleanliness in public areas was good, though the room bathroom was not up to standard. It served its purpose for a short business stay but not recommended for long holidays.

Travel Month: May 2025

Room: Deluxe Room

FabHotel Crystal Inn - Nr. Suvarndeep Chowk has replied on Fri Jul 25 16:52:52 IST 2025

Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

5.0

Excellent Stay

shubham s.solo

Everything from the location to the food exceeded expectations. Prompt and efficient service made us feel at home. The rooms and dining area were clean and hygienic. The infrastructure is modern yet cozy. Staff were always cheerful and attentive.

Travel Month: May 2025

Room: Deluxe Room

FabHotel Crystal Inn - Nr. Suvarndeep Chowk has replied on Fri Jul 25 16:52:51 IST 2025

Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

5.0

Excellent Stay

kundan c.family

We enjoyed our stay thanks to the helpful staff, beautiful decor, and comfortable ambience. The breakfast was diverse and very tasty. The location offered both convenience and peace. The hotel provided value for every rupee. Would absolutely recommend it.

Travel Month: May 2025

Room: Deluxe Room

FabHotel Crystal Inn - Nr. Suvarndeep Chowk has replied on Fri Jul 25 16:52:50 IST 2025

Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

2.0

Poor Stay

purvesh s.

In photos the property is shown as well built but actually the property is under construction.

Travel Month: May 2025

Room: Deluxe Room

FabHotel Crystal Inn - Nr. Suvarndeep Chowk has replied on Sun May 18 12:08:52 IST 2025

We regret the inconvenience caused due to ongoing construction at the property. Your feedback is valuable, and we will ensure clearer communication about the current status to avoid such issues in the future.

5.0

Excellent Stay

arun s.couple

A very pleasant experience! The team was respectful and efficient, ensuring we were taken care of quickly. Everything was clean and organized. Great food choices and a relaxed, ambient setting. Location was also ideal.

Travel Month: Apr 2025

Room: Deluxe Room

FabHotel Crystal Inn - Nr. Suvarndeep Chowk has replied on Wed May 14 13:29:44 IST 2025

Thank you for your kind feedback! We're thrilled to hear you had a pleasant experience with our respectful and efficient team. It’s great to know you appreciated the cleanliness, food choices, and relaxed ambience. We're also happy that our location was ideal for your needs. We look forward to welcoming you back for another wonderful stay at FabHotels!