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DLF Phase 3, Gurgaon
160 Ratings, 61 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property has some redeeming qualities, like a decent location close to Cyber City and helpful staff. Many appreciate the spacious rooms and good breakfast options. However, hygiene is a common concern, with reports of dirty rooms, broken bathroom fixtures, and unpleasant odors. Another point to note is the difficulty in locating the property due to the lack of signage.
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Pathetic Stay and over charged
In Photographs the room is completely different but in actual it is very poor. Seepage on walls, curtains are hanged wit Tape, Cockroaches are there in room, On MMT restaurant is mentioned but kitchen was closed and no Dinner available
Room: Deluxe Room
Poor Stay
Location is okay
Room: Deluxe Room
terrible expereince
i stayed here for 2 nights only because it was close to my office, but the experience was disappointing. The room was spacious but dirty, pillows had no covers, and I even spotted a cockroach on the bed at night. The washroom was poorly maintained - broken toilet seat, shower tap came off, and I was given shampoo instead of body wash. Towels were damp with a strange odor (thankfully I carried my own). Even basic amenities like toothpaste required an argument despite me agreeing to pay. Overall, a very uncomfortable stay - I would not recommend this hotel.
Room: Deluxe Room
FabHotel Rivlet has replied on Tue Sep 30 13:09:15 IST 2025
We sincerely apologize for the inconvenience you faced. Your feedback is noted, and we’ll take immediate steps to improve. Thank you for bringing this to our attention.
Excellent Stay
5
Room: Deluxe Room
FabHotel Rivlet has replied on Tue Sep 30 13:09:22 IST 2025
Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon
Deficiency in FabvHotel Rivalta
Room windows had no lock, so someone can enter inside. No hot water in bathroom.
Room: Deluxe Room
FabHotel Rivlet has replied on Wed Aug 13 15:02:02 IST 2025
We sincerely apologize for the inconvenience caused due to the unsecured room windows and lack of hot water in the bathroom. Your feedback has been shared with the concerned team for immediate corrective action to ensure guest safety and proper facilities. The issue has now been resolved.
Terrible Stay
room is very pathetic. family cannot stay. it's very old. smelling bad. 1. no water in washroom 2. shower and taps are broken, they don't work 3. charging points are worst. they can't hold a charger. 4. balcony door broken no basic amenities are good. I am so sorry for writing all these here but I wish others shouldn't experience
Room: Deluxe Room
FabHotel Rivlet has replied on Fri Aug 01 18:10:08 IST 2025
We sincerely regret the inconvenience you faced during your stay. The condition you described falls far below our standards, and we deeply apologize for the discomfort caused. Your feedback has been escalated to the property team for immediate action on the plumbing, electrical fixtures, and overall room maintenance. We truly appreciate you bringing this to our attention.
Poor Stay
I was staying in Room 204. Even in June, AC was not working. Only good thing was that I only had to spend one day there and I left after that. rest of the things were okay
Room: Deluxe Room
FabHotel Rivlet has replied on Thu Jun 19 17:46:26 IST 2025
Thank you for sharing your feedback. We're sorry to hear about the inconvenience caused due to the non-functional AC during your stay in Room 204. Guest comfort is very important to us, and we’ve addressed this issue with the property team. **The issue has been resolved now** to ensure a more pleasant experience for future guests. We appreciate your input and hope to serve you better on your next visit.
Good Stay
Room was clean and the room was spacious. Breakfast had multiple choices and taste was also up to the mark. Overall good experience.
Room: Deluxe Room
FabHotel Rivlet has replied on Tue May 20 16:55:51 IST 2025
Thank you for your kind words! We're glad to hear you enjoyed the clean and spacious room, as well as the breakfast options. It’s great to know you had a pleasant overall experience. We look forward to welcoming you again at FabHotels!
Poor Stay
The room was not clean, and lacked privacy. Our room was on ground floor and one entire wall was just glass window convered with curtains. That is still adjustable but other guests and cleaning staff and other people were allowed in the area from where our room was directly visible if the curtain moved even a inch. The room had cobwebs and towels had black stains. It was not hygienic at all. Since we didn’t have any time to complain die to poor and time taking on site feedback system and search for a new hotel we adjusted but it was not worth the money at all.
Room: Premium Room
FabHotel Rivlet has replied on Tue Apr 08 12:42:57 IST 2025
We regret to hear about your experience and sincerely apologize for the inconvenience caused during your stay. Your concerns regarding cleanliness, lack of privacy, and hygiene are being taken very seriously, and we will ensure this feedback is shared with the property for immediate corrective action. We understand how important comfort and privacy are, and we're sorry we fell short in delivering that experience.
Excellent Stay
best experience in this hotel nd gud staff well mentaind rooms gud services again i visit in this hotel in next month
Room: Deluxe Room
FabHotel Rivlet has replied on Tue Aug 26 13:50:46 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Average Stay
businessVery basic hotel, location is good near the metro station. But since there is board or display it was hard to locate.
Room: Premium Room
FabHotel Rivlet has replied on Tue Sep 30 13:09:29 IST 2025
We sincerely apologize for the inconvenience you faced. Your feedback is noted, and we’ll take immediate steps to improve. Thank you for bringing this to our attention.
Terrible Stay
Cleaning was poor, service was poor, food was poor, maintenance was poor
Room: Deluxe Room
FabHotel Rivlet has replied on Tue Sep 30 13:09:35 IST 2025
We sincerely apologize for the inconvenience you faced. Your feedback is noted, and we’ll take immediate steps to improve. Thank you for bringing this to our attention.
Literally horrible
businessI stayed here for two days, but I haven’t got any toiletries toilets were not cleaned the towel they gave us was horrible. The service was horrible. The food was horrible.
Room: Deluxe Room
FabHotel Rivlet has replied on Tue Sep 30 13:09:39 IST 2025
We sincerely apologize for the inconvenience you faced. Your feedback is noted, and we’ll take immediate steps to improve. Thank you for bringing this to our attention.
Excellent Stay
First time i am stay in this hotel and i will get good service in this hotel and sportive staff
Room: Deluxe Room
FabHotel Rivlet has replied on Tue Aug 26 13:50:54 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Good Stay
Good location, clean rooms, helpful staff. Complimentary breakfast was simple but good. Rooms need a bit of refurbishment
Room: Deluxe Room
FabHotel Rivlet has replied on Tue Aug 26 13:50:59 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Poor experience
Bedsheet curtains were dirty. Shower wasn't working. Food quality wasn't good either! toiletries were not there in washroom
Room: Deluxe Room
FabHotel Rivlet has replied on Tue Sep 30 13:09:41 IST 2025
We sincerely apologize for the inconvenience you faced. Your feedback is noted, and we’ll take immediate steps to improve. Thank you for bringing this to our attention.
Good Stay
Was there with my father for his treatment in Narayana Hospital which is walking from hotel. Nice and Clean hotel.Food was also 🙂
Room: Deluxe Room
FabHotel Rivlet has replied on Tue Sep 30 13:09:45 IST 2025
Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon
Excellent Stay
Five star for their prompt response .we have found some difficulty at chevkin but the way they have managed is commendable. Ignore bad reviews about this hotel as I blv problems will occur everywhere but important is how people respond to that. Ghansyam and Madhu are awesome to the solution.helpful nature. What else u look for this rate .
Room: Deluxe Room
FabHotel Rivlet has replied on Tue Aug 26 13:51:04 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
Good hotel ,Food quality is nice. Must Stay hotel . Madhu the receptionist manager was very helpful
Room: Deluxe Room
FabHotel Rivlet has replied on Tue Aug 26 13:51:08 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Safe place for single **** trave
Good and safe hotel for single lady traveller. I was there for business trip and people over there were very helpful. Felt secured which is the most import ant thing for single lady traveller. Would come over here for sure whenever i have visit gurgaon would give five start for their dedication towards safety of single lady.
Room: Deluxe Room
FabHotel Rivlet has replied on Tue Aug 26 13:51:13 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
In Faridabad
DLF Phase 4
Sector 58
Golf Course Road
In Greater Noida
Udyog Vihar
Karnki
Bissar Akbarpur
Gothda Mohbtabad
Sector 80
Greater Noida
North Delhi
U.I.T.
Kapashera
Rewari
Faridabad
Sector 45
Sector 45
Sector 6
Sector 39
DLF Phase 3
Sector 51
Sector 15
Sector 64
Sector 69
DLF Phase 2
