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Old Gurgaon, Gurgaon | 2.5 km drive to Shri Mata Sheetla Devi Mandir
155 Ratings, 58 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property has a mix of experiences from guests. Some appreciated the helpful and polite staff, along with decent food and clean rooms, while others experienced issues like poor cleanliness, high charges for basic amenities, and maintenance problems such as mold and bad smells. The location is usually found convenient but varies in quality. A common point of concern includes inadequate lighting and cleanliness in rooms, which affected several guests' stays.
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Excellent Stay
All staff is very good and cooperative. And cleaning is also superb overall experience is excellent.
Room: Deluxe Room with Bathtub
Good Stay
Hotel is good but i ask Kitchen menu 3 time to hotel staff and Kitchen staff no one provide
Room: Deluxe Room with Bathtub
Average Stay
Location is average . Food is good but quantity is less. Amenities even basic were missing. Service was horribl Location is average . Food is good but quantity is less. Amenities even basic were missing. Service was horrible
Room: Deluxe Room with Bathtub
Excellent Stay
Good
Room: Deluxe Room with Bathtub
Good Stay
The hotel was good and provided me a early check-in for a little charge. Parking was a little bit of issue and also got a very good last minute deal 👍
Room: Deluxe Room with Bathtub
Average Stay
rooms are a bit small but comfortable. this is a new takeover hence it may improve overtime. food is average and staff is Courtois and supportive. will recommend it for a short stay. rooms are a bit small but comfortable. this is a new takeover hence it may improve overtime. food is average and staff is Courtois and supportive. will recommend it for a short stay.
Room: Deluxe Room with Bathtub
Excellent Stay
very good hotel staff. very helpful and the room was very neat and clean value for money hotel I recommend highly
Room: Deluxe Room with Bathtub
good 😊
good experience good service 👍 nd more happy I m happy for this property 🥰
Room: Deluxe Room with Bathtub
great hospitality, clean place, nice food .overall great
Wow, the hotel room was huge and spotless! The bed was like a cloud, so comfy I almost didn't want to leave. The breakfast buffet was epic, with everything you could imagine. The staff were super friendly and helpful, making the stay even better. Definitely a trip for the books, I'll be back!
Room: Deluxe Room with Bathtub
Excellent Stay
It was very nice experience rain in this hotel. The washroom was clean and the room was clean to overall the service was excellent.
Room: Deluxe Room with Bathtub
Excellent Stay
It was very nice experience staying in this hotel. Service was excellent. Room and washroom was clean
Room: Deluxe Room with Bathtub
Never recommended to anyone in my business circle
very bad experience!!! staff is asking for money for basic things!!! like -toiletries, bathroom sleeper, shaving kit and even drinking water too.
Room: Superior Room
SK Premium Park GGN has replied on Thu Mar 06 23:42:43 IST 2025
Dear Guest, Greetings! We appreciate your feedback and are truly sorry to hear about your experience. It is concerning to know that our staff did not meet your expectations regarding basic amenities. Your comments will be shared internally to ensure improvements are made. Thank you for bringing this to our attention.
Poor Stay
couplePoor lighting in the room very dark rooms, dustbins were not clean, rooms were smelling bad, tv was not recharged, overall not maintained according to the price offered. Not worth
Room: Deluxe Room with Bathtub
SK Premium Park GGN has replied on Wed Feb 19 23:08:15 IST 2025
Dear Guest, Greetings! Thank you for sharing your feedback. It's concerning to hear about the issues you encountered with the room's lighting, cleanliness, and maintenance. We strive to provide a pleasant experience for all our guests, and your comments will be taken seriously to ensure improvements are made. Your insights are valuable, and we appreciate you bringing this to our attention.
Unsafe to breathe in their rooms
Within 5 minutes of checkin i checked out of the hotel! around 9 in the night i decided to do so because the room was that bad with mold growing, unwashed bedsheets and air so difficult to breathe. It is critical that the hotel is checked for safety and hygiene to avoid critical health issues for their customers.
Room: Superior Room
SK Premium Park GGN has replied on Wed Feb 12 10:16:26 IST 2025
Dear Guest, Greetings! Thank you for sharing your experience. We're genuinely sorry to hear that your stay did not meet your expectations regarding safety and cleanliness. Your feedback is important, and we will certainly address these concerns with the relevant team to ensure improvements are made. We appreciate you bringing this to our attention.
Terrible experience
We went to hotel around 9pm. Room was not clean at all. Floor, bathroom, almirah everything was dirty. There were no toiletries in bathroom. I called the reception guy and informed that your rooms are not clean and even rooms dont have the amenities that you have mentioned . They simply said “sir we dont know what is there but hum esa kuch nhi dete h”. It totally feels waste of money with such irresponsible staff.
Room: Superior Room
SK Premium Park GGN has replied on Mon Feb 10 12:22:51 IST 2025
Dear Guest, Greetings! Thank you for sharing your experience. We sincerely apologize for the cleanliness issues and lack of amenities you encountered during your stay. Your feedback is important, and it helps us improve our services. We will address these concerns with our team to ensure a better experience for our guests in the future.
Staff not good
Very bed behaviour staff bahot kharab he usko vo bhi nahi pata ki customer se kese bat karte he unko bus room de den a he bad-me k oi service nahi deni
Room: Superior Room
SK Premium Park GGN has replied on Sun Jan 05 01:30:46 IST 2025
Dear Guest, Greetings! Thank you for sharing your feedback. It’s concerning to hear about your experience with our staff. We strive to provide excellent service, and your comments will be taken seriously as we work to improve interactions with our customers. Please know that your experience matters, and we appreciate your input. Thanks & Regards
Average Stay
Room was good but toilets door was not working
Room: Deluxe Room with Bathtub
SK Premium Park GGN has replied on Sat Jan 11 02:23:16 IST 2025
Dear Guest, Greetings! Thanks for sharing your feedback. We know that we can do better than this. Please be assured that we have taken your advice seriously & we are working on improving our services. Will you give us another chance?
Clean rooms
Overall experience was good, nice and clean rooms food is also good some issue for the parking but hotel is okk
Room: Superior Room
SK Premium Park GGN has replied on Tue Dec 31 18:52:19 IST 2024
Dear Guest, Greetings! Thank you for sharing your positive experience. It’s great to hear that you enjoyed the clean rooms and the food. We appreciate your feedback regarding the parking and will look into it. Your comments are valued as we strive to enhance our services. Thanks & Regards
Excellent Stay
Stay was good. Location is good. Room was good. Great experience. Staff behaviour is nice and friendly,
Room: Superior Room
SK Premium Park GGN has replied on Wed Dec 04 19:14:26 IST 2024
Dear Guest, Thank you for your kind feedback! We're thrilled to hear that you had a great experience and enjoyed the location and room. It's wonderful to know our staff made a positive impression. We look forward to welcoming you back soon!
Terrible experience !
soloIt was terrible experience staying at this place this time, charged 1200 for early check-in(300 per hr). Geyser wasn’t working so they changed room. Towel was dirty. Had to cancel due to an emergency although booked for 4 nights stayed for 1 night. And hotel do not have courtesy to reply on refund at mmt’s query.
Room: Superior Room
SK Premium Park GGN has replied on Mon Dec 02 16:20:37 IST 2024
Dear Guest, Thank you for sharing your experience. We’re truly sorry to hear about the issues you faced during your stay, including the early check-in charge and the concerns with the room. Your feedback regarding the cleanliness and communication is invaluable, and we will certainly address these matters with our team. We appreciate your understanding and hope to provide a better experience in the future. Thanks & Regards
Sector 58
Udyog Vihar
DLF Phase 3
Sohna Road
Golf Course Road
Udyog Vihar
Mahipalpur
Sahibabad
Chanakyapuri
Aerocity
Karnki
Aerocity
Connaught Place
Bissar Akbarpur
East Delhi
Paschim Vihar
Sector 23
DLF Phase 3
Golf Course Road
DLF Phase 1
Sector 14
Golf Course Road
DLF Phase 1
Golf Course Road
Sector 41
Sector 38
Sector 46
Golf Course Road
Sector 38
Sector 45
Sector 38
Sector 23
Sector 57
Sector 33
Sector 83
Sector 43
