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Review Of SK Premium Park GGN0123401234

Old Gurgaon, Gurgaon | 2.5 km drive to Shri Mata Sheetla Devi Mandir

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    157 Ratings, 60 Reviews

    excellent
    40%
    very good
    23%
    average
    17%
    poor
    6%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 5
    • 5
    • 5
    • 1
    • 5
    • 5
    • 5
    • 3

    Rating Categories

    • Location3.8
    • Cleanliness4.1
    • Food3.1
    • Value For Money2.9
    • Facilities2.9
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    Reviews Summary

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    The property has a mix of experiences from guests. Some appreciated the helpful and polite staff, along with decent food and clean rooms, while others experienced issues like poor cleanliness, high charges for basic amenities, and maintenance problems such as mold and bad smells. The location is usually found convenient but varies in quality. A common point of concern includes inadequate lighting and cleanliness in rooms, which affected several guests' stays.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    chirag k.couple

    The stay was very pleasant. The rooms were clean & hygiene was maintained. Staff behaviour was friendly & warm.

    Travel Month: Sep 2025

    Room: Deluxe Room with Bathtub

    1.0

    Terrible Experience

    ashish s.business

    I had a terrible experience at this property. The room was okay, but the washroom was smelly. Basic facilities/amenities were not taken care of, had to request multiple times to deliver complementary water in the room. The toiletries were also not provided during check-in. Had to raise a Complaint to MMT which sorted some of the issues.

    Travel Month: Sep 2025

    Room: Deluxe Room with Bathtub

    5.0

    Excellent Stay

    manish m.solo

    All staff is very good and cooperative. And cleaning is also superb overall experience is excellent.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Deluxe Room with Bathtub

    4.0

    Good Stay

    vijay k.

    Hotel is good but i ask Kitchen menu 3 time to hotel staff and Kitchen staff no one provide

    Travel Month: Aug 2025

    Room: Deluxe Room with Bathtub

    3.0

    Average Stay

    inderjit n.family

    Location is average . Food is good but quantity is less. Amenities even basic were missing. Service was horribl Location is average . Food is good but quantity is less. Amenities even basic were missing. Service was horrible

    Travel Month: Jul 2025

    Room: Deluxe Room with Bathtub

    5.0

    Excellent Stay

    shrawan p.

    Good

    Travel Month: Jul 2025

    Room: Deluxe Room with Bathtub

    4.0

    Good Stay

    priyanshu p.

    The hotel was good and provided me a early check-in for a little charge. Parking was a little bit of issue and also got a very good last minute deal 👍

    Travel Month: Jul 2025

    Room: Deluxe Room with Bathtub

    3.0

    Average Stay

    sanjeev s.solo

    rooms are a bit small but comfortable. this is a new takeover hence it may improve overtime. food is average and staff is Courtois and supportive. will recommend it for a short stay. rooms are a bit small but comfortable. this is a new takeover hence it may improve overtime. food is average and staff is Courtois and supportive. will recommend it for a short stay.

    Travel Month: Jul 2025

    Room: Deluxe Room with Bathtub

    5.0

    Excellent Stay

    jubaraj b.solo

    very good hotel staff. very helpful and the room was very neat and clean value for money hotel I recommend highly

    Travel Month: Jun 2025

    Room: Deluxe Room with Bathtub

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    5.0

    good 😊

    suhaliya.couple

    good experience good service 👍 nd more happy I m happy for this property 🥰

    Travel Month: Jun 2025

    Room: Deluxe Room with Bathtub

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    5.0

    great hospitality, clean place, nice food .overall great

    solo

    Wow, the hotel room was huge and spotless! The bed was like a cloud, so comfy I almost didn't want to leave. The breakfast buffet was epic, with everything you could imagine. The staff were super friendly and helpful, making the stay even better. Definitely a trip for the books, I'll be back!

    Travel Month: Jun 2025

    Room: Deluxe Room with Bathtub

    5.0

    Excellent Stay

    abhinandan r.business

    It was very nice experience rain in this hotel. The washroom was clean and the room was clean to overall the service was excellent.

    Travel Month: Jun 2025

    Room: Deluxe Room with Bathtub

    • user photos
    5.0

    Excellent Stay

    abhinandan r.business

    It was very nice experience staying in this hotel. Service was excellent. Room and washroom was clean

    Travel Month: Jun 2025

    Room: Deluxe Room with Bathtub

    1.0

    Never recommended to anyone in my business circle

    ravindra k.business

    very bad experience!!! staff is asking for money for basic things!!! like -toiletries, bathroom sleeper, shaving kit and even drinking water too.

    Travel Month: Jan 2025

    Room: Superior Room

    SK Premium Park GGN has replied on Thu Mar 06 23:42:43 IST 2025

    Dear Guest, Greetings! We appreciate your feedback and are truly sorry to hear about your experience. It is concerning to know that our staff did not meet your expectations regarding basic amenities. Your comments will be shared internally to ensure improvements are made. Thank you for bringing this to our attention.

    2.0

    Poor Stay

    umang.loyalty-iconcouple

    Poor lighting in the room very dark rooms, dustbins were not clean, rooms were smelling bad, tv was not recharged, overall not maintained according to the price offered. Not worth

    Travel Month: Feb 2025

    Room: Deluxe Room with Bathtub

    SK Premium Park GGN has replied on Wed Feb 19 23:08:15 IST 2025

    Dear Guest, Greetings! Thank you for sharing your feedback. It's concerning to hear about the issues you encountered with the room's lighting, cleanliness, and maintenance. We strive to provide a pleasant experience for all our guests, and your comments will be taken seriously to ensure improvements are made. Your insights are valuable, and we appreciate you bringing this to our attention.

    1.0

    Unsafe to breathe in their rooms

    kritika g.business

    Within 5 minutes of checkin i checked out of the hotel! around 9 in the night i decided to do so because the room was that bad with mold growing, unwashed bedsheets and air so difficult to breathe. It is critical that the hotel is checked for safety and hygiene to avoid critical health issues for their customers.

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Superior Room

    SK Premium Park GGN has replied on Wed Feb 12 10:16:26 IST 2025

    Dear Guest, Greetings! Thank you for sharing your experience. We're genuinely sorry to hear that your stay did not meet your expectations regarding safety and cleanliness. Your feedback is important, and we will certainly address these concerns with the relevant team to ensure improvements are made. We appreciate you bringing this to our attention.

    1.0

    Terrible experience

    navneet k.family

    We went to hotel around 9pm. Room was not clean at all. Floor, bathroom, almirah everything was dirty. There were no toiletries in bathroom. I called the reception guy and informed that your rooms are not clean and even rooms dont have the amenities that you have mentioned . They simply said “sir we dont know what is there but hum esa kuch nhi dete h”. It totally feels waste of money with such irresponsible staff.

    Travel Month: Jan 2025

    Room: Superior Room

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    SK Premium Park GGN has replied on Mon Feb 10 12:22:51 IST 2025

    Dear Guest, Greetings! Thank you for sharing your experience. We sincerely apologize for the cleanliness issues and lack of amenities you encountered during your stay. Your feedback is important, and it helps us improve our services. We will address these concerns with our team to ensure a better experience for our guests in the future.

    1.0

    Staff not good

    krushi a.couple

    Very bed behaviour staff bahot kharab he usko vo bhi nahi pata ki customer se kese bat karte he unko bus room de den a he bad-me k oi service nahi deni

    Travel Month: Dec 2024

    Room: Superior Room

    SK Premium Park GGN has replied on Sun Jan 05 01:30:46 IST 2025

    Dear Guest, Greetings! Thank you for sharing your feedback. It’s concerning to hear about your experience with our staff. We strive to provide excellent service, and your comments will be taken seriously as we work to improve interactions with our customers. Please know that your experience matters, and we appreciate your input. Thanks & Regards

    3.0

    Average Stay

    vijaya b.loyalty-icon

    Room was good but toilets door was not working

    Travel Month: Dec 2024

    Room: Deluxe Room with Bathtub

    SK Premium Park GGN has replied on Sat Jan 11 02:23:16 IST 2025

    Dear Guest, Greetings! Thanks for sharing your feedback. We know that we can do better than this. Please be assured that we have taken your advice seriously & we are working on improving our services. Will you give us another chance?

    5.0

    Clean rooms

    ankit r.couple

    Overall experience was good, nice and clean rooms food is also good some issue for the parking but hotel is okk

    Travel Month: Dec 2024

    Room: Superior Room

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    SK Premium Park GGN has replied on Tue Dec 31 18:52:19 IST 2024

    Dear Guest, Greetings! Thank you for sharing your positive experience. It’s great to hear that you enjoyed the clean rooms and the food. We appreciate your feedback regarding the parking and will look into it. Your comments are valued as we strive to enhance our services. Thanks & Regards

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