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Brookefield, Bangalore
81 Ratings, 30 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the friendly and helpful staff, who consistently provide good service. Many highlight the clean and well-maintained rooms, along with the excellent value for money. The location is a major plus, with shops and attractions nearby. Though some mention room cleanliness issues initially and suggest improvements for breakfast variety, overall experiences lean towards positive, cozy stays.
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Poor Stay
First- room was stinking Second- one staff was rude. Third- Room was very dirty
Room: Deluxe Room
FabHotel Phoenix Brookfield - Nr. Kundalahalli Main Road has replied on Thu Oct 09 16:40:05 IST 2025
We sincerely apologize for the unpleasant experience you faced during your stay. Your feedback regarding room odor, cleanliness, and staff behavior is taken very seriously. This is not the standard of service we aim to provide, and the property team has been instructed to take immediate corrective actions. We appreciate your input and hope to provide a cleaner, more comfortable, and hospitable experience in the future. Issues have now been resolved.
Excellent Stay
Staff is too good, rooms also looks good, all in this is best u can get in the money u are spending. Staff is too good, rooms also looks good, all in this is best u can get in the money u are spending.
Room: Deluxe Room
FabHotel Phoenix Brookfield - Nr. Kundalahalli Main Road has replied on Wed Aug 27 16:22:31 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
good hotel good facilities good staff behaviour good food good for sort and long trip. good hotel good facilities good staff behaviour good food good for sort and long trip.
Room: Premium Room
FabHotel Phoenix Brookfield - Nr. Kundalahalli Main Road has replied on Wed Aug 13 18:49:25 IST 2025
Thank you for your wonderful feedback! We’re delighted you enjoyed our facilities, staff, and food. Hope to host you again soon.
good stay with phoenix
Good stay at Phoenix Hotel—clean room, friendly staff, and excellent service. Highly recommended! Room ambiance also good
Room: Deluxe Room
FabHotel Phoenix Brookfield - Nr. Kundalahalli Main Road has replied on Mon Aug 18 22:22:03 IST 2025
Thank you for your wonderful review! We’re happy you enjoyed the clean rooms, friendly staff, and service. Looking forward to welcoming you again.
Good hotel to stay
Nice, but room was not clean initially but after clean up everything was good. Please add some more variety in breakfast.
Room: Deluxe Room
FabHotel Phoenix Brookfield - Nr. Kundalahalli Main Road has replied on Fri Aug 08 21:50:36 IST 2025
Thank you for your feedback. We apologize for the initial inconvenience and will work on improving breakfast variety for you.
Average Stay
small rooms in basic category. cleaning is good . breakfast needs real improvement, it was not at all upto basic standard. stayed 4 nigjts.
Room: Deluxe Room
FabHotel Phoenix Brookfield - Nr. Kundalahalli Main Road has replied on Tue May 06 18:01:27 IST 2025
Thank you for sharing your feedback. We appreciate your positive comments about the cleaning. We also acknowledge your concerns about the room size and breakfast. Your feedback regarding the breakfast will be taken into consideration, and we will work towards improving its quality to meet basic standards. We hope to provide a better experience in the future.
Average Stay
Stay is good, but the wifi is not working properly and TV is also not working. AC turned off automatically and we couldn’t able to close the bathroom door properly.
Room: Deluxe Room
FabHotel Phoenix Brookfield - Nr. Kundalahalli Main Road has replied on Wed Aug 27 16:21:58 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
best in class hos
The hotel offered excellent value for money. Clean rooms, friendly staff, and a central location near all the attractions. Highly recommend!
Room: Deluxe Room
FabHotel Phoenix Brookfield - Nr. Kundalahalli Main Road has replied on Wed Aug 27 16:22:35 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
highly
Great spot for travelers on a budget. The room was simple but clean, and the staff was excellent!! perfect stay
Room: Deluxe Room
FabHotel Phoenix Brookfield - Nr. Kundalahalli Main Road has replied on Wed Aug 27 16:22:39 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
highly r
Clean, comfortable, and affordable. The perfect place to stay when you’re on a budget. 5* for there cleanliness
Room: Deluxe Room
FabHotel Phoenix Brookfield - Nr. Kundalahalli Main Road has replied on Wed Aug 27 16:22:43 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
The hotel offers amazing value for money. The room was clean and had all the basic amenities like a comfortable bed, air conditioning, and a working TV. The location was excellent, and the staff were very friendly and helpful. I couldn’t have asked for a better budget-friendly experience. Highly recommend this place!
Room: Deluxe Room
FabHotel Phoenix Brookfield - Nr. Kundalahalli Main Road has replied on Sat Apr 05 16:23:07 IST 2025
Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.
comfortable and nice experience
Everything was upto mark in a reasonable price. Staff was supportive. outside food is allowed. Room with nice balcony.
Room: Premium Room
FabHotel Phoenix Brookfield - Nr. Kundalahalli Main Road has replied on Wed Aug 27 16:22:47 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
It was a good experience overall, but make sure to double-check your booking dates. I accidentally booked for the wrong date, and it ended up being a waste of time.
Room: Deluxe Room
FabHotel Phoenix Brookfield - Nr. Kundalahalli Main Road has replied on Wed Aug 27 16:23:00 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Terrible Stay
1. They don't let visitors visit people in the room, you have to sit and meet people in the reception.
Room: Premium Room
FabHotel Phoenix Brookfield - Nr. Kundalahalli Main Road has replied on Wed Aug 27 16:22:03 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
All Good 👍 and this place issuper location as well 😊
All good but the Deluxe room doesn't have ventilation if we ask for another room they are not providing the required room. Why Ventilation? For office work purposes we will stay for 1 or 2 days so we can relax for some time. Thanks to Fab Phoenix hotel , I believe next time your staff will provide as per requested rooms ✌️😊👍
Room: Deluxe Room
Fake reviews made for a bad stay for me
soloThe high score is fake probably coz of fake reviewers horrible decor in entryway. Noisy rooms on road. Staff was pleasant woke me up early for breakfast. I didn't want breakfast. Why wake me up
Room: Premium Room
FabHotel Phoenix Brookfield - Nr. Kundalahalli Main Road has replied on Fri Oct 25 13:21:04 IST 2024
Thank you for sharing your experience. We’re sorry to hear that your stay did not meet your expectations, particularly regarding noise levels and the early wake-up call for breakfast. Your feedback is invaluable, and we will address these issues with our team to improve the guest experience. We appreciate your comments and hope to provide you with a better experience in the future.
Poor Stay
businessno gst bill recieved despite of complaining ac leakage delay in break fast delivery after ordering bathroom tap leakage
Room: Premium Room
FabHotel Phoenix Brookfield - Nr. Kundalahalli Main Road has replied on Wed Aug 27 16:22:07 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Excellent Stay
It’s really good experience and very good staff and they maintain clean room and balcony but they don’t have proper signals
Room: Premium Room
FabHotel Phoenix Brookfield - Nr. Kundalahalli Main Road has replied on Wed Aug 27 16:23:05 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Good Stay
Nice place for short stay
Room: Deluxe Room
FabHotel Phoenix Brookfield - Nr. Kundalahalli Main Road has replied on Wed Aug 27 16:23:08 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
Clean room, great location. Lot of shops close by for food and other necessities. Would highly recommend
Room: Deluxe Room
FabHotel Phoenix Brookfield - Nr. Kundalahalli Main Road has replied on Thu Aug 29 01:55:01 IST 2024
Hi Ushmal, we are grateful for your 5-star rating and thrilled to hear about your excellent stay! Your kind words about the clean room, great location, and nearby amenities mean a lot to us. Thank you for the recommendation. We can't wait to welcome you back for another wonderful experience. Best Regards, FabHotels
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