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You are booking hotel for more than 30 days
Goregaon, Mumbai | 1.8 km drive to Goregaon Railway Station
87 Ratings, 56 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the smooth check-in, friendly staff, and clean rooms, making for a comfortable stay. The property's location is convenient, especially for travel. However, several reviews highlight issues such as unclean bathrooms, lack of basic amenities like water and towels, and some rude staff. Despite the drawbacks, many found the stay decent for budget travelers.
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Excellent Stay
Helpful front desk and quick check-in, my room remained tidy and well maintained, the staff were ready to assist, and the location saved travel time each day.
Room: Deluxe Room
Excellent Stay
The calm surroundings, spotless space, and attentive team shaped a positive visit, every interaction reflected professional care.
Room: Deluxe Room
Poor Stay
Hotel locations very poor, Room size too short, Water lines licked , Flush not working, Shower not working, 2 times changed room in just few hours staying till this much of problem facing Not recommended Thanks & sorry for bad reviews Hope you will try to resolve Thanks 🙏
Room: Deluxe Room
Terrible Stay
Will not recommend this hotel to anyone. The room was very small and dirty. No cleaning was done. The paint was coming out from the wall and they were dirty. The staff was rude. There was no water in washroom in evening and in morning also the flow of water was very slow.
Room: Deluxe Room
Excellent Stay
The hotel's serene atmosphere, impeccable cleanliness, and thoughtful staff made it a haven of relaxation and tranquility.
Room: Deluxe Room
Excellent Stay
The hotel's flawless blend of elegance, warmth, and attentive service created a memorable stay that felt both luxurious and welcoming.
Room: Deluxe Room
Excellent Stay
Impeccable cleanliness, attentive staff, and a great location made this stay exceptional. Every detail felt thoughtfully considered for a comfortable experience.
Room: Deluxe Room
Excellent Stay
Arrival was fast, my room clean, and staff welcoming the organized and consistent service made the stay seamless.
Room: Deluxe Room
FabHotel Metro Galaxy Inn has replied on Thu Oct 30 16:56:18 IST 2025
Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon
Excellent Stay
I'm a stickler for cleanliness, and this place delivered. Spotless rooms, comfy beds, and a great breakfast spread. Bonus points for the friendly staff!!
Room: Deluxe Room
FabHotel Metro Galaxy Inn has replied on Thu Oct 30 16:56:20 IST 2025
Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon
Excellent Stay
Everything fell into place the staff were helpful, the rooms were pristine, and the property's calm, elegant atmosphere made for a perfect retreat
Room: Deluxe Room
FabHotel Metro Galaxy Inn has replied on Thu Oct 30 16:56:23 IST 2025
Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon
Excellent Stay
The hotel's attention to detail, friendly staff, and serene surroundings created a seamless and relaxing experience from check-in to check out.
Room: Deluxe Room
FabHotel Metro Galaxy Inn has replied on Thu Oct 30 16:56:26 IST 2025
Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon
Excellent Stay
Check-in was smooth and the welcome sincere the room felt tidy and uncluttered and the reception staff helped with transport advice, which made travel easy.
Room: Deluxe Room
FabHotel Metro Galaxy Inn has replied on Fri Oct 24 13:18:04 IST 2025
Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon
Excellent Stay
I valued the quiet environment, tidy room, and approachable staff; their steady service made the experience highly enjoyable.
Room: Deluxe Room
FabHotel Metro Galaxy Inn has replied on Fri Oct 24 13:18:07 IST 2025
Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon
Feedback on Unpleasant Stay Experience
I’m writing to share my experience regarding my recent stay at your property. Unfortunately, it was far from satisfactory. Upon arrival, I found the room in an unclean and unacceptable condition — the washroom was dirty, the walls were dented, and the bedsheets, mattress, blanket, and pillows were all stained and unhygienic. The room was also full of mosquitoes, making it extremely uncomfortable to stay in. Adding to this, the staff at the reception — two males — were very rude and uncooperative. Despite having a confirmed booking for three days, they refused to honor it and asked me to “speak to MakeMyTrip” instead. Their attitude was dismissive and unprofessional throughout the interaction. Moreover, the listing mentioned that the property had a lift, but there was none available on-site, which caused further inconvenience. Overall, the stay was extremely disappointing, and the experience did not meet even basic hospitality standards. I request that you kindly look into this matter and take appropriate action.
Room: Deluxe Room
FabHotel Metro Galaxy Inn has replied on Tue Oct 21 18:17:38 IST 2025
We sincerely apologize for the extremely disappointing experience you faced during your stay. We regret that the room cleanliness, hygiene, mosquito presence, and staff behavior did not meet your expectations, and for any inconvenience caused regarding the lift information. Your feedback has been shared with the concerned team for immediate action to ensure corrective measures are taken and such lapses do not recur in the future. We take guest feedback seriously and are committed to improving our services.
Not g
Very very bed experience. Hotel cleaning is very bed. Bed not clean also bathroom is not clean. Over all very poor quality hotel
Room: Deluxe Room
FabHotel Metro Galaxy Inn has replied on Fri Oct 17 18:33:11 IST 2025
We sincerely apologize for the extremely poor experience you faced during your stay. We understand that issues with room and bathroom cleanliness, unclean beds, and overall quality caused significant discomfort, which is far below the standard we aim to provide. Your feedback has been shared with the property team to ensure immediate corrective actions, including improved housekeeping and maintenance of all room facilities. We deeply regret the inconvenience caused and appreciate you bringing these concerns to our attention.
Average Stay
I have not received the Tax Invoice from the Hotel
Room: Deluxe Room
FabHotel Metro Galaxy Inn
Thank you for your valuable rating! please write to us so that the invoice can be shared. We would love to hear from you!
Terrible Stay
one of the worst experience mosquito were everywhere in the room.6ft human can't even stand straight in the room. no water no ac working, toilet is broken spitting on walls and many more..
Room: Deluxe Room
FabHotel Metro Galaxy Inn has replied on Mon Oct 06 15:48:20 IST 2025
We sincerely apologize for the extremely unpleasant experience you faced during your stay. We regret the issues with room size, mosquito presence, non-functional AC, broken toilet, lack of water, and overall hygiene, which are far below the standards we aim to maintain. Your feedback has been shared with the property team for immediate corrective action, including pest control, maintenance, and enhanced housekeeping practices. We truly appreciate you bringing these concerns to our attention, as it helps us improve the experience for future guests.
Poor Stay
I have mailed the details to fabhotel, but no response from fabhotel group. Next time would avoid fabhotal bookings.
Room: Deluxe Room
FabHotel Metro Galaxy Inn
Please accept our heartfelt apologies for the marred experience you had with us! Request you to reach us out with your detailed feedback over a mail so that we are able to check the same and assist you accordingly. Stay Fab!
terrible experience
Never going there again, washrooms are dirty, bed sheets smells, they charge for every water bottle, desk phone doesn’t work and the wireless Internet is damn slow.
Room: Deluxe Room
FabHotel Metro Galaxy Inn has replied on Tue Sep 23 12:05:24 IST 2025
We sincerely apologize for the unpleasant experience you had during your stay. We regret the concerns you faced regarding washroom cleanliness, bedding, and basic amenities such as water, phone, and internet. Guest comfort and satisfaction are our top priorities, and we are sorry that your experience fell short of expectations. Your feedback has been shared with our housekeeping and operations teams for immediate corrective action to ensure better service and facilities going forward.
Average Stay
Room was decent, washrooms needs improvement, services can be lot better. They don’t provide things which are listed in mae my trip, like iron, daily water bottle.
Room: Deluxe Room
FabHotel Metro Galaxy Inn has replied on Tue Sep 23 12:06:45 IST 2025
Thank you for sharing your feedback. We are glad you found the room decent, but we sincerely apologize for the inconvenience caused due to the washroom condition and gaps in service. We also regret that certain listed amenities such as iron and daily water bottles were not provided. Guest comfort and transparency are our priorities, and your concerns have been shared with the operations team for immediate corrective action to ensure a better guest experience going forward.
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