The breakfast included was really bad, No juice, no bread butter nothing. No water bottle, neither washroom things like shampoo , soap and handwash. I want my refund tbh
FabHotel KPL Prime
Dear Guest, we’re truly sorry to hear about your disappointing experience. The limited breakfast options, unavailability of water bottles, and absence of basic toiletries are not up to our usual standards, and we deeply regret the inconvenience this caused you. Please note that as per booking policies, refunds are applicable only in specific cases, but your feedback has been shared with the concerned property team to ensure immediate improvements. Our priority is to provide guests with a comfortable and value-for-money experience, and corrective actions have already been taken to address such gaps. Issues have now been resolved.