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Sakinaka, Mumbai | 5.1 km drive to T2 - Chhatrapati Shivaji Airport
48 Ratings, 37 Reviews
Last 10 Customer Ratings (Latest First)
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Poor Stay
Location was bad first in room cockroach are there and not hygiene
Room: Deluxe Room
FabExpress Tawakkal - Nr Phoenix Mall Kurla has replied on Mon Sep 22 14:07:58 IST 2025
We sincerely apologize for the inconvenience caused during your stay. The concerns regarding room hygiene and presence of pests have been shared with the property team for immediate corrective action. We are taking steps to ensure proper cleanliness and maintenance so that such issues do not recur.
Terrible Stay
Even after complaining to make my trip agent, nobody came to help me and nobody came to clean or change my room and the room I have booked I have not been given as per that . Secondly, when I ordered the food, the billing amount was around 470, and they gave me the bill of 530 instead of 470. Thirdly, when there was some time when I'm not ordering the food instead of that, the person is bringing the food in my room and he's telling that sir, you have ordered this food. Even MMT agent didn’t help me inspite of complaining so many times and i didn’t even got any call from them . When i complained to mmt agent no body help me they just said that you will get voucher and the room was dirty as when i checked in and their was hairs on toilet seats and AC was leaking and i booked on fab hotel branding but it was scam its not managed by fab anymore
Room: Deluxe Room
FabExpress Tawakkal - Nr Phoenix Mall Kurla has replied on Mon Sep 22 14:09:26 IST 2025
We sincerely regret the inconvenience you faced during your stay. The issues regarding room cleanliness, wrong room allocation, billing discrepancies, and service lapses have been noted and shared with the property team for immediate corrective action. We apologize for the unpleasant experience and assure you that steps are being taken to prevent such incidents in future.
very hard to complete the sta
it's a lodge, nothing but a room and washroom. poor blanket without washed, smelled towel, dirty bathroom and noisy atmosphere
Room: Deluxe Room
FabExpress Tawakkal - Nr Phoenix Mall Kurla has replied on Tue Aug 26 13:53:18 IST 2025
We’re truly sorry to hear about your experience and regret that your stay did not meet expectations. Cleanliness and comfort are top priorities for us, and we apologize for the condition of the blanket, towel, and bathroom, as well as the disturbance you faced. Your valuable feedback has been shared with the concerned team to ensure immediate improvements in housekeeping and maintenance standards. We are committed to providing a better experience to our guests and assure you of corrective action. Issues have been resolved now.
Excellent Stay
Great choice for female traveller. They stay felt very safe and comfortable. Food option were also av Great choice for female traveller. They stay felt very safe and comfortable. Food option were also available
Room: Deluxe Room
FabExpress Tawakkal - Nr Phoenix Mall Kurla has replied on Sat Aug 23 15:02:02 IST 2025
Thank you for your valuable feedback. We’re delighted to know that you felt safe and comfortable during your stay, and that you found our hotel a great choice for female travelers. It’s also wonderful to hear that you were satisfied with the food options available. Your appreciation motivates us to continue ensuring a secure, comfortable, and welcoming environment for all our guests. We truly value your support and look forward to hosting you again soon with FabHotels.
Excellent Stay
Amazing stay tbh! the staff were super friendly and made me comfortable. It's definitely worth the price
Room: Deluxe Room
FabExpress Tawakkal - Nr Phoenix Mall Kurla has replied on Sat Aug 23 15:04:16 IST 2025
Thank you for your wonderful feedback. We’re delighted to know that you had an amazing stay and felt comfortable with the warm hospitality of our staff. It’s great to hear that you found the experience truly worth the price. Your appreciation motivates us to continue providing seamless stays with excellent service. We truly value your support and look forward to welcoming you again soon with FabHotels.
Good Stay
This hotel gave me a peaceful stay at a very affordable rate. It’s a solid choice for budget-conscious travelers looking for value.
Room: Deluxe Room
FabExpress Tawakkal - Nr Phoenix Mall Kurla has replied on Sat Aug 23 15:03:26 IST 2025
Thank you for sharing your experience with us. We’re delighted to know that you had a peaceful stay and found our hotel to be a solid choice offering great value for budget-conscious travelers. Your positive words encourage us to continue delivering affordable comfort with quality service. We truly appreciate your support and look forward to hosting you again soon with FabHotels.
Excellent Stay
Exceptional stay! The staff was incredibly welcoming and attentive. Clean and comfortable room. Exceptional stay! The staff was incredibly welcoming and attentive. Clean and comfortable room.
Room: Deluxe Room
FabExpress Tawakkal - Nr Phoenix Mall Kurla has replied on Sat Aug 23 15:02:41 IST 2025
Thank you for your wonderful feedback. We’re delighted to know that you had an exceptional stay and appreciated the warm hospitality of our staff. It’s great to hear that you found your room clean and comfortable, making your experience memorable. Your kind words encourage us to keep delivering excellent service and seamless stays for all our guests. We truly value your support and look forward to welcoming you again soon with FabHotels.
Overall a solid experience – location was convenient.
Overall a solid experience – location was convenient, would suggest to friends. Well-located and peaceful – food was decent, met my expectations.
Room: Deluxe Room
FabExpress Tawakkal - Nr Phoenix Mall Kurla has replied on Mon Aug 25 04:14:31 IST 2025
Thank you for sharing your experience! We’re pleased to know you enjoyed the peaceful location and found everything up to expectations. Your recommendation means a lot to us!
Good Stay
Rooms are not luxurious but serve the purpose well. Clean towels, free Wi-Fi, and courteous reception made my short trip smooth.
Room: Deluxe Room
FabExpress Tawakkal - Nr Phoenix Mall Kurla has replied on Wed Aug 20 23:15:31 IST 2025
Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.
Excellent Stay
The staff were incredibly friendly and helpful. They went above and beyond to make our stay comfortable. The staff were incredibly friendly and helpful. They went above and beyond to make our stay comfortable.The hotel exceeded our expectations. We had a wonderful and memorable
Room: Deluxe Room
FabExpress Tawakkal - Nr Phoenix Mall Kurla has replied on Thu Aug 14 11:41:30 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Good Stay
The room was spotless and well-maintained. I appreciated the attention to detail in the cleanliness.
Room: Deluxe Room
FabExpress Tawakkal - Nr Phoenix Mall Kurla has replied on Thu Aug 14 11:41:34 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
Rooms were tidy and well. Good maintenance and hygiene standards. Location is safe and accessible. Rooms were tidy and well. Good maintenance and hygiene standards. Location is safe and accessible. 😁
Room: Deluxe Room
FabExpress Tawakkal - Nr Phoenix Mall Kurla has replied on Thu Aug 14 11:41:38 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Poor Stay
They don’t follow there terms and condition and charge me extra amount for early check in on the other side they mentioned you can check in early 2 hours on. Standard time it means you check in around 10 Am but they charge me extra amount for 2 hours.
Room: Deluxe Room
FabExpress Tawakkal - Nr Phoenix Mall Kurla has replied on Thu Aug 14 11:41:55 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Excellent Stay
good rooms excellent washrooms excellent behaviour of staff please collect info about guest members if you will invite them TV is not working ac is excellent bad is comfortable Almirah is there in room
Room: Deluxe Room
FabExpress Tawakkal - Nr Phoenix Mall Kurla has replied on Thu Aug 14 11:41:44 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Terrible Experience
No hygiene and smelled bad and did not provide with essentials like soap and towel. Washroom was not flushed
Room: Deluxe Room
FabExpress Tawakkal - Nr Phoenix Mall Kurla has replied on Mon Aug 11 15:56:45 IST 2025
Dear Guest, we sincerely apologize for the inconvenience caused due to hygiene issues, unpleasant odor, and the non-availability of essentials like soap and towel. We also regret the condition of the washroom not meeting expectations. This is far from the experience we aim to provide, and your feedback has been shared with the concerned team to address the lapses immediately. We value your input and will work on improving our cleanliness standards and amenities for a better guest experience in the future.
Terrible Stay
The facilities and cleanliness was very poor i was able to find feces on the floor and the bathroom facilities didn’t work properly the faucet was broken and the room Door also didn’t lock properly, they he even charged me extra as I was carrying luggage due to my flight the next day it truly was a forgettable and horrendous experience
Room: Deluxe Room
FabExpress Tawakkal - Nr Phoenix Mall Kurla has replied on Mon Aug 11 15:55:51 IST 2025
Dear Guest, we are extremely sorry to hear about the cleanliness issues and maintenance concerns you faced, including the condition of the bathroom facilities, faucet, and room door. We also regret any inconvenience caused regarding the additional charges. This is certainly not the standard we aim to provide, and your feedback has been shared with the concerned team for immediate corrective action. We are committed to improving our facilities and service to ensure our guests have a comfortable and pleasant stay.
bad experience
the hotel hygiene was very bad and filled with dust and we cldnt even breathe we checkout soon but the owner was not ready to give us a refund and we r struggling with mmt app for refund even after 1 mont
Room: Deluxe Room
FabExpress Tawakkal - Nr Phoenix Mall Kurla
We sincerely apologize for the discomfort caused due to poor hygiene and the inconvenience you've faced regarding the refund. Your concerns have been escalated to the concerned team for urgent resolution, and the hygiene issues at the property have now been addressed and resolved.
Terrible Stay
This hotel is worst for ever,inside the sealing there is Rat, he is running around the area full night,then I told the staff regarding this ,🙄 they said its normal, they don't have any responsibility .even i got one bottle water next day morning they said need money for the bottle, i paid, n😤😤
Room: Deluxe Room
FabExpress Tawakkal - Nr Phoenix Mall Kurla has replied on Thu Jul 24 18:36:48 IST 2025
We deeply regret the experience you had during your stay. The presence of rodents and the staff's unresponsive behavior are unacceptable and not in line with our service standards. Your feedback has been escalated to the concerned department, and necessary actions are being taken to address the issue.
Worst experience of my lif
This property reeks of cigarette smell.The staff was too rude, ' even address u as tum/bhai'.In front of the hotel, there is stagnant water with all kinds of flies roaming around.The bathroom was very dirty.Even the bedsheets had visible cigarette holes and buds scattered on the floor.Some drunkard even disrupted my sleep 3.30am, saying he was some parcel guy.This stay turned out to be a nightmare.My mother was not able to sleep because of this cigarette smell, thought of cancelling and going to some hotel.But US embassy was close so didn't changed it.Dont go with your family kids and your loved ones.Dont pay in advance, visit the hotel and make ur payments.
Room: Deluxe Room
FabExpress Tawakkal - Nr Phoenix Mall Kurla
We deeply regret the unpleasant experience you faced during your stay. Cleanliness, respectful staff conduct, and guest safety are core priorities for us, and we’re extremely sorry that we failed to meet those standards. Your concerns have been escalated to the concerned team, and issues have been resolved now to ensure such incidents are not repeated. We truly value your feedback and are taking it seriously to improve guest experience across all our properties.
Excellent Stay
Hotel room is so nice, staff are so helpful, food also excellent
Room: Deluxe Room
FabExpress Tawakkal - Nr Phoenix Mall Kurla has replied on Tue Jun 24 11:48:33 IST 2025
Thank you for your feedback! We're glad to hear that you had a good stay. We hope to welcome you again soon!
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