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Ganapathy, Coimbatore | 9.7 km drive to Coimbatore International Airport
31 Ratings, 16 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests appreciate the location and some find the rooms spacious, but many had a tough time with check-in issues and room standards. Reports of unclean linen, non-functional AC, and unprofessional staff are common. There's confusion over booking details and extra charges for amenities like AC, which adds to the frustrating experience for visitors. Overall, cleanliness and service need significant improvement.
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Extra money paid
I was made to pay extra Rs.300 as MAKE MY TRIP didn't update the current price of the property. Please make sure you are updating the current price of the property. Room was okayish as a 2bhk house is converted into rooms
Room: Deluxe Room
Pathetic Experience
the person non reception asked me for booking ID, Booking id was mentioned at his booking details also but still he was asking me for the booking ID and when i was telling him he was saying that it is not the booking ID. he made hurdles for making me room. he gave me room when i talked to customer care & in this conversation he took my 45 minutes at the condition when the time was 10:30 at night. I told him that its already 10:30 PM of Night & i have to take flight in the morning & i will leave the hotel by 5 AM then only he gave me room after many request. after giving me room i asked him for the AC remote then he said that room is without AC. AC was installed in the room but he said i will start the AC because AC is not ok. I slept whole night without AC. if this type of condition will happen again, I will stop booking from MMT. The room was very small & very cheap hotel & mindset people.
Room: Deluxe Room
FabExpress Snow Drop has replied on Sun May 18 11:51:04 IST 2025
We sincerely regret the inconvenience caused during your check-in and stay. The delay and confusion regarding your booking ID and room facilities do not reflect the service standards we strive to maintain. Your feedback has been shared with the hotel management for urgent action and staff training. We appreciate your patience and hope to provide a smoother experience in the future.
Terrible Stay
Fab hotel person take 500 rs extra against same booking for AC
Room: Deluxe Room
FabExpress Snow Drop has replied on Sat May 03 17:57:47 IST 2025
We sincerely apologize for the inconvenience you faced regarding the extra charge for the AC. This is certainly not in line with our usual practices, and we understand how frustrating this must have been. Please be assured that your feedback has been shared with the concerned team for immediate action. We will review the charges and ensure such incidents do not recur.
Poor Stay
very bad I have booked AC room but in reception that boy told as only non AC will give for this cost and I explained and call to property owner and told he is a nice man accepted
Room: Deluxe Room
Terrible Stay
first of all linen was not cleaned dirty pillows dusty rooms care taker will ask for extra money totally stay was disaster
Room: Deluxe Room
Terrible Stay
My experience was worst in the application it was showing that air conditioning is included but when we asked at the reception they refused and told us to pay extra. I called make my trip support customer so many times but they didn’t help us, the room was stinking, the bed sheets were dirty, the pillow cover was dirty. I will not recommend to anyone.
Room: Deluxe Room
Terrible Stay
The fab hotel did not allow to check in as they said they can not give rooms at the rate makemytrip has offered. It was so painful and hotel owner fought with us without reason. I would say remove this property from booking.
Room: Deluxe Room
Worst hotel in coimbatore.
Ac was not working for period of 8 nights of stay. They did not give basics like soap, body wash! worst hotel in coimbatore.
Room: Deluxe Room
FabExpress Snow Drop has replied on Fri May 24 17:39:01 IST 2024
Hi Senthilraj, we appreciate your feedback and apologize for the issues faced during your stay. We regret the inconvenience caused by the non-functional AC and the lack of essential amenities. Your insights are invaluable for us to enhance our services. Please provide more details about your experience. Your satisfaction is our priority. Best Regards, FabHotels
Terrible Stay
Very bad hotel. They gave a room without an attached bathroom and the rooms are entirely different from what you see in the pictures. Also took my aadhar card while checkin and told me that they will return it once i checkout, receptionist is like very unprofessional. He doesn't have a basic idea about the service industry and even dont know how to read booking details. Very pathetic hotel and i was forced to cut down my stay for 1 day due to this unprofessional behaviour from hotel people
Room: Deluxe Room
FabExpress Snow Drop has replied on Fri May 24 17:39:00 IST 2024
Hi Arjun, we regret to hear about the challenges you encountered during your stay. Your feedback is crucial to us, and we sincerely apologize for any inconvenience caused. Rest assured, we will thoroughly investigate the issues raised and take appropriate actions to enhance our services. If you wish to share more details, please reach out to us through our official channels. Thank you for your understanding. Best Regards, FabHotels
Terrible Stay
Rooms are not clean, lot of mosquitoes in the room, receptionist was drunk, unhygienic, dont go with family, worst experience.
Room: Deluxe Room
FabExpress Snow Drop has replied on Fri May 24 17:39:00 IST 2024
Hi Vinay, we sincerely apologize for the inconvenience you encountered during your stay. Your feedback on cleanliness, mosquito presence, and unprofessional behavior is duly noted. To enhance our services, we would appreciate if you could share more details about your experience. Best Regards, FabHotels
Good Stay
Rooms are spacious, service is good and specially the location is peace & cam. Near to city areas
Room: Deluxe Room
FabExpress Snow Drop has replied on Fri May 24 17:39:00 IST 2024
Hi Dileesh, thank you for sharing your experience with us. We are thrilled to hear that you enjoyed the spacious rooms, excellent service, and peaceful location during your stay. Your feedback is truly appreciated, and we look forward to hosting you again soon! Best Regards, FabHotels
One of the horrible hotel
familyThis is a new under construction hotel so no amenities except hot water. They even dont change the beddings. What is written the hotel is doing exactly opposite. No food restaurant available in hotel so breakfast is not available.
Room: Deluxe Room
FabExpress Snow Drop has replied on Fri May 24 17:39:00 IST 2024
Hi Ashim, we regret to learn about your experience at our hotel. Your feedback is important to us. Please provide more details of your concerns so we can investigate and address them promptly. Best Regards, FabHotels
Not
soloNot at all good. The owner started shouting in the middle of the stay saying that there is no booking and after 20 mins discussion he found it.
Room: Deluxe Room
FabExpress Snow Drop has replied on Fri May 24 17:39:01 IST 2024
Hi RAMAWATAR, thank you for sharing your feedback with us. We deeply regret the inconvenience you faced during your stay. Your insights are invaluable to us. If you wish to provide more details about your experience, please feel free to share it with us through the official channels. Best Regards, FabHotels
Better to cancel this hotel license
I have booked a room with breakfast. There is no breakfast they are providing. The money is non refundable. No attached bathroom. Bathrooms having no water. No bed sheet, no blanket, no pillow cover. Pathetic.
Room: Deluxe Room
FabExpress Snow Drop has replied on Fri May 24 17:39:00 IST 2024
Hi Harikrishnan, we deeply regret the inconveniences you faced during your stay. Your feedback regarding the lack of breakfast, basic amenities, and bathroom conditions is troubling. We are dedicated to improving our services and would like to learn more about your experience. Your insights will assist us in addressing the issues you encountered. Best Regards, FabHotels
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