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Review Of Capital O New Paradise Inn

Name: Capital O New Paradise Inn
Address: 2, Nesavalar Colony, Weavers Colony, Ondipudur, Coimbatore, Coimbatore, 641016, IN
Price range: Capital O New Paradise Inn Price starts at INR 2,531/Night
Rating: 2.5

Ondipudur, Coimbatore

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User Rating & Reviews

everyone
group
couple
solo
business
family

2.5

Average

27 Ratings

excellent

19%

very good

19%

average

15%

poor

15%

bad

33%

Last 10 Customer Ratings (Latest First)

Rating Categories

Location3.0
Cleanliness3.7
Room4.5
Value For Money3.8

We are using generative AI to show you summarised user review

Reviews Summary

The property has faced several complaints regarding rude staff and extra charges upon check-in. Guests noted issues like unavailability of promised breakfast, room mix-ups, and lack of basic amenities such as towels and mosquito control. While some found the rooms clean, others mentioned discomfort from mosquitoes and poor air conditioning. Additionally, the absence of sufficient staff and support during check-in created frustration. Despite a few positive mentions about the surroundings and cleanliness, overall experiences appear to be quite disappointing.

1.0

Staff Behavior Worst

debarun b.

The hotel staff asked for extra money while checking In and did not allowed. The person was too rude and did not allowed to sit inside the reception also.

Travel Month: Oct 2023 (3-Night Stay)

Room: Deluxe

2.0

food and cleanliness

vikki v.

free break fast mentioned but there the saying breakfast is not available and I booked delux room but booked classic room no towel and dental kit

Travel Month: Aug 2023

Room: Classic

1.0

Collecting extra money

murugan p.

Asking extra money than the price show in. Staffs are very rude to the customers and i won't suggest anyone to go there.

Travel Month: May 2023

Room: Classic

Capital O New Paradise Inn has replied on Wed May 31 16:19:29 IST 2023

Hi, Murugan! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead ) Regards, Lisa

3.0

Average Stay

abishek p.

Room cleanness will good but the air conditioner will not work properly and then room full uh mosquito no extra towel no dustbin in the room remaining all okie

Travel Month: Apr 2023

Room: Deluxe

2.0

Poor Stay

kavita g.

2 bad. 1terrible

Travel Month: Apr 2023

Room: Classic

Capital O New Paradise Inn has replied on Wed May 31 16:13:31 IST 2023

We are sorry to hear this, Kavita! We would assure you that we thrive on creating a great experience for our guests. Do give us another chance to host you soon. Regards, Nitin

2.0

Poor Stay

vijayakumar k. loyalty-icon

Refused to give me ac room. Asked me extra amount for ac room

Travel Month: Apr 2023

Room: Classic

Capital O New Paradise Inn has replied on Wed May 31 16:08:58 IST 2023

Apologies for the inconvenience caused, Vijayakumar! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Ujjal

4.0

Good Stay

antony s.

மிகவும் அருமையான ஒரு தங்கும் விடுதி நல்ல ஒரு கவனிப்பு தனிமையில் அமைதியான இடத்தில் அமைந்திருக்கும் ஒரு நல்ல இதமான விடுதி மிக்க மகிழ்ச்சியாக இருந்தது நன்றி

Travel Month: Apr 2023

Room: Deluxe

Capital O New Paradise Inn has replied on Wed May 31 16:08:58 IST 2023

Hello, Antony! Thank you for putting your encouraging words into our day. Glad you really enjoyed our services. Regards, Badal

3.0

Average hotel

raja r.solo

Hotel not accepted mm t rate and they taken extra amount rs. 155, room neatness is ok for this cost

Travel Month: Mar 2023

Room: Deluxe

1.0

Hygiene

mahesh v.business

Room is full of mosquitos. Need to figjt for a while. Too hot and terrible worst experience not worth for a single penny. Even they dont have body soap and lotion

Travel Month: Feb 2023

Room: Deluxe

1.0

Not too good experience

krupang p.group

Rooms are good, but: 1. There was only 1 staff in the entire hotel. 2. He denied us the breakfast even though we had paid for the breakfast while booking. 3. There is no lift. We were allocated a room on the 3rd floor. We had many luggage bags and elderly people for whom it was difficult to climb 3 floors. He denied us helping in carrying the luggage to 3rd floor. 4. Our room was deluxe room but he denied us the access to ac. 5. There was no electricity in one of rooms in morning before check out, even though there was electricity in other rooms. Also there was nobody at reception to complain about at that time. Very bad experience.

Travel Month: Jan 2023

Room: Deluxe

4.0

Good stay

abhin p.couple

Had a nice stay, room was neat and clean

Travel Month: Jun 2022 (3-Night Stay)

Room: Deluxe

5.0

Excellent Stay

jp r.

The hotel is in a quiet place and was very neat.

Travel Month: Apr 2022

Room: Classic (2X)

Capital O New Paradise Inn has replied on Thu May 05 08:37:42 IST 2022

Thank you for rating us highly, jp raman! glad to know that services offered by us meet up your expectations and we'll endevour to keep it up. Looking forward to your next visit with us and ensure you will cherish these lovely memories forever. Regards, rahul

4.0

Worth hotel

raneesh r.solo

Good rooms, nice service, for food must depend on online

Travel Month: Jun 2020

Room: Classic (2X)

Capital O New Paradise Inn has replied on Tue Jun 30 10:22:08 IST 2020

Glad to See that you have rated us positively, Raneesh! Do give us more chances to delight you in The future as well. Regards, Vishal

5.0

Good customer support and service

tamilarasan g.solo

Yes I would like to say The interior Facilitys are awesome

Travel Month: Dec 2019

Room: Classic (2X)

Capital O New Paradise Inn has replied on Sun Feb 09 08:01:14 IST 2020

Hi, Tamilarasan G! Happy to hear that you loved our services. We are amazing just because of amazing guests like you. We look forward to serving you again:) Regards, Rachit.

3.0

Service was not good

jose p.couple

They were arguing about the hotel tariff. Service was not at all good.

Travel Month: Jan 2020

Room: Classic (2X)

Capital O New Paradise Inn has replied on Sat Jan 25 10:24:45 IST 2020

Hey Jose, it is so disheartening to See our valued guest unsatisfied with our services. Surely, we will work upon your feedback to ensure The better experience in The future. Regards, Suresh!

4.0

Good beds

chandan j. loyalty-icon

business

Had a good sleep, stay was comfortable

Travel Month: Dec 2019 (3-Night Stay)

Room: Classic (2X)

Capital O New Paradise Inn has replied on Thu Dec 19 12:45:14 IST 2019

Thanks for applauding, Chandan! The biggest joy lies in seeing our guests satisfied, for which we are working day and night to meet our guest s expectations. We would love to stay updated and posted with your future reviews as well. Regards, Sheetal!

1.0

Feedback

sanjay s.business

Firstly guest is your god whomsoever he is and treat him like that. Always be proactive in give service. Location is average, food is common all days, service is very poor.

Travel Month: Oct 2019 (3-Night Stay)

Room: Deluxe (3X)

Capital O New Paradise Inn has replied on Wed Nov 06 16:26:43 IST 2019

Hey Sanjay, thanks for sharing this with us and we do apologize for The hassle faced. We have forwarded your feedback to our concerned team to ensure your next visit more comfortable and relaxing with us. Regards, Shreya!