The property has faced several complaints regarding rude staff and extra charges upon check-in. Guests noted issues like unavailability of promised breakfast, room mix-ups, and lack of basic amenities such as towels and mosquito control. While some found the rooms clean, others mentioned discomfort from mosquitoes and poor air conditioning. Additionally, the absence of sufficient staff and support during check-in created frustration. Despite a few positive mentions about the surroundings and cleanliness, overall experiences appear to be quite disappointing.
