The property enjoys a lovely location in Coorg, surrounded by beautiful landscapes like coffee plantations and a nearby lake. Guests have praised the friendly and helpful staff, as well as the well-maintained rooms that come with all necessary amenities. The food served is generally appreciated, though some found it a bit pricey. However, many reviews mention the lack of activities and inconsistent WiFi access in the rooms as areas for improvement. Check-in and check-out processes are smooth and on time.