I had a very unpleasant experience during my stay at Euphoria Bangalore. The hotel lacks basic hospitality standards and I would strongly advise others to avoid staying here. Below are the key issues I faced:
1. Poor Room Maintenance: The room was not clean, and the bathroom doors were not lockable — a basic amenity that was shockingly missing.
2. Terrible Parking Situation: The basement car park was in awful condition. The hotel has no proper parking management. They allowed another guest to block my car, and when I wanted to check out, the staff had no idea who the guest was. I had to wait 90 minutes before the car was finally moved.
3. Lift Access Issues: The hotel has only one lift, which was constantly used by restaurant staff for transporting food and supplies. Guests were left to use the staircase most of the time, which is highly inconvenient.
4. Unprofessional Housekeeping: The housekeeping staff, particularly the boy on duty on the morning of the 27th (from North East India), was extremely rude and lacked basic courtesy.
5. Noise Problems: The rooms are not soundproof. You can clearly hear people walking or talking in the hallway, which made it difficult to sleep or relax.
6. Untrained Reception Staff: The receptionists were unprofessional and constantly made excuses. It felt like they were avoiding guests rather than assisting them.
7. Billing Issues: Despite booking the hotel staff refused to provide an invoice, which is completely unacceptable.
Overall, my stay at Euphoria Bangalore was frustrating and disappointing from start to finish. I do not recommend this hotel to anyone looking for a comfortable or professional hospitality experience