The property, posing as a hotel, is reportedly a collection of studio apartments lacking basic hospitality. Guests have flagged severe cleanliness issues, poorly maintained rooms, and an unhelpful staff. Many have described the breakfast as inadequate, limited to a sandwich and drink. Additionally, there are complaints about amenities that are either non-existent or poorly serviced. Moreover, the overall atmosphere raises safety concerns with rooms situated in a commercial building, making it feel more like a lodge than an actual property.