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Review Of Celestial Suites

Arjunganj, Lucknow

    User Rating & Reviews

    • everyone
    • group
    • couple
    • family
    4.3
    Excellent

    16 Ratings, 5 Reviews

    excellent
    63%
    very good
    25%
    average
    0%
    poor
    6%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 2
    • 5
    • 5
    • 5
    • 5
    • 4
    • 4
    • 5

    Rating Categories

    • Location3.0
    • Cleanliness3.7
    • Value For Money3.0
    • Facilities3.0
    • Checkin Experience3.3
    • Information Accuracy3.3

    Sort by:

    Positive first
    2.0

    Poor Stay

    anand k.

    The stalf is too unprofessional and no food service available too much dis casting nature of cleaning staff bt after all vinay and mohd is good person to talk and they both are working like professionals.

    Travel Month: Sep 2025

    Room: Ocean Breeze

    Celestial Suites has replied on Thu Oct 02 23:41:17 IST 2025

    Dear Mr. Anand, Thank you for sharing your feedback with us. We sincerely regret that your experience did not meet expectations. We will surely look into the concerns you have highlighted regarding staff behavior and service availability, and take corrective steps. We are glad to know that you appreciated the efforts of Vinay and Mohd, and will share your kind words with them. Guest satisfaction is our priority, and we assure you of a much better experience on your next visit. Warm regards, Team Celestial Suites

    5.0

    Excellent Stay

    laya p.

    the service was nice , the location is good , facilities are up to the mark

    Travel Month: Jul 2025

    Room: Emerald Escape

    4.0

    Good Stay

    dr v.couple

    We booked this property for one night stay, the room and furniture was okay, however the pillow and pillow cover seemed to be old and dirty. The towel provided in bathroom was dirty and smelly. The location is far from city and other amenities. However there are many outlets open at ground floor of property. If planning to book a cab from this location at odd times, need to book atleast 30 minutes in advance.

    Travel Month: Jun 2025

    Room: Emerald Escape

    5.0

    Excellent Stay

    abhimanyu s.couple

    Neat and clean rooms and service..

    Travel Month: May 2025

    Room: Minted Haven

    1.0

    Terrible Stay

    deepak r.group

    No Reception in this hotel & only 10 Rooms Hotel , No help , I have booked 2 room One Room is good and another room very bad.

    Travel Month: May 2025

    Room: Ocean Breeze|Emerald Escape

    Celestial Suites has replied on Tue May 13 18:57:27 IST 2025

    We are sorry we did not meet your expectation, but by giving a false review you can't judge my property, all the things have been provided to you on time and infact you guys took away 2 coffee mugs from the room, and not picking up the call since that day.

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