The property seems to have mixed reviews. On one hand, some guests praised the cozy atmosphere, comfortable rooms, and friendly staff, creating a welcoming vibe. However, many pointed out serious cleanliness issues, rude staff, and malfunctioning amenities like AC and hot water. Additionally, there were complaints about difficulties in finding the property and miscommunications regarding room bookings. Overall, while some enjoyed their stay, others had disappointing experiences with basic facilities and services.