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You are booking hotel for more than 30 days

Review Of Collection O Martins Inn0123401234

Virar West, Thane | 2.6 km drive to Arnala Fort virar

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.3
    Good

    229 Ratings, 142 Reviews

    excellent
    30%
    very good
    21%
    average
    17%
    poor
    12%
    bad
    21%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 2
    • 2
    • 4
    • 3
    • 4
    • 5
    • 5
    • 1

    Rating Categories

    • Location3.5
    • Cleanliness3.5
    • Room4.0
    • Food3.1
    • Hospitality4.0
    • Value For Money3.2
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    Reviews Summary

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    This property boasts a great location near the beach, which is a major highlight for guests. Many reviewers appreciate the spacious and clean rooms, along with decent food quality. The friendly staff have received positive mentions for their helpfulness. However, there are concerns about cleanliness, maintenance issues, and inconsistent amenities, such as slow service and power cuts. While the stay experience varies, the property's proximity to the beach remains a strong point.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    shikhar b.

    The rooms were not at all clean and also the staff was not responding properly. When we complained about the room to the staff, they replied that " you have to manage with it".

    Travel Month: Aug 2025

    Room: Deluxe with Balcony

    2.0

    Poor Stay

    swarupa g.couple

    the room service was the worst, The rooms were unclean and the cupboards were broken, The bathtub was broken, joh photos uploaded hai side pe woh 21 saal purane photos the ye staf service ne batya which was shocking., bedshit pillow cover dhole huye nhi the smell aarhi thi. it was our Bad decision to choose this property. at least basic services toh acche se deni chahiye thi. jiske liye humne

    Travel Month: Aug 2025

    Room: Classic with Balcony

    3.0

    Average Stay

    ranjit d.family with 1 kid

    facility is good but found staff little bit arrogant, telephone was not working. food is good but expensive. suggest, to check room before check in

    Travel Month: Jul 2025

    Room: Classic with Balcony

    5.0

    Excellent Stay

    shifa s.couple

    great stay good staff good food the beach is nearby The rooms are very clean and spacious. we enjoyed the stay

    Travel Month: Nov 2024

    Room: Deluxe with Balcony

    1.0

    Scam

    anjali g.couple

    My payment deducted, i received confirmation mail for booking but when called in the hotel, they denied the booking and said they did not received any booking. My money got debited and i didn't received any refund. It is a scam do not use make my trip app it was my first time booking and worst experience.

    Travel Month: Dec 2024

    Room: Deluxe with Balcony

    4.0

    Good Stay

    saud.

    The room was clean. The service was good. The quality of food is really good. It has a nice balcony where you can enjoy your evening tea. Overall it was a great stay for the price.

    Travel Month: Nov 2024

    Room: Deluxe with Balcony

    4.0

    When you need relaxation, go there.

    musaib k.family

    It was a great experience, bigger room, balcony, very quiet & peaceful atmosphere, location also great.

    Travel Month: Nov 2024

    Room: Deluxe with Balcony

    4.0

    good stay

    dazzlina p.couple

    It was clean place, some mess around due to construction or repairs at the hotel. The staff was good. The area of the hotel and premises is clean. You need to have your own transport to travel, auto charges 350 from station to hotel

    Travel Month: Sep 2024

    Room: Deluxe with Balcony

    5.0

    Excellent Stay

    couple

    thank you make my trip for suggest best hotel 🏨 and also thanks hotel staff,room is clean and service also good,food quality very nice nice to stay enjoy quality time

    Travel Month: Sep 2024

    Room: Classic with Balcony

    • user photos
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    • user photos
    3.0

    Not that good.

    lavina a.couple

    Rooms are ok but food was worst and service was very slow. Overall experience was ok ok. I found out about property by mm t

    Travel Month: Aug 2024

    Room: Deluxe with Balcony

    1.0

    V poor

    radhey m.family

    I try to cancel my booking which was wrong date. Bt this not done by make my trip. Agent and my payment not refund

    Travel Month: Jun 2024

    Room: Classic with Balcony

    1.0

    Terrible Stay

    irfan.family

    This is hotel is fraud i did not stay here and there was no light, water or food here, they were asking to get it from 5km away and they did not even check in and when i asked for refund of money the customer care also refused me, how can anyone stay at such a bad place, shame on you, make my trip

    Travel Month: Jun 2024

    Room: Deluxe with Balcony

    4.0

    Good Stay

    vaibhav k.

    It's very nice hotel to stay. Feeling happy to stay there in matrrin in hotels arnala virar. Rates of mm t are very favorable for people's. Thank you so much

    Travel Month: Jun 2024

    Room: Deluxe with Balcony

    5.0

    We really liked this place.

    rahul s.family

    We were really impressed by how attentive the staff were throughout our stay. We really liked this place.

    Travel Month: Jun 2024

    Room: Deluxe with Balcony

    5.0

    Calm stay

    manoj b.family

    It was a peaceful and calm stay that i really enjoyed. The staff were really helpful and friendly, and all the facilities are here. I highly recommend this hotel.

    Travel Month: Jun 2024

    Room: Deluxe with Balcony

    5.0

    Very kind

    vikram b.family

    Every employee was very kind and always gave me a warm welcome. They took good care of all our needs.

    Travel Month: Jun 2024

    Room: Classic with Balcony

    3.0

    Average Stay

    harsh n.couple

    IT was over all a good stay, check in was quite simple and quick, Good Loaction Around, Quite And Away

    Travel Month: May 2024

    Room: Classic with Balcony

    • user photos
    • user photos
    • user photos
    1.0

    Waste rooms. Bugs

    prathmesh c.couple

    Rooms are super dirty. Not like pictures. Bugs are everywhere. Ac not working. No kitchen. Even they don’t have tv facilities in room

    Travel Month: Apr 2024

    Room: Classic with Balcony

    • user photos
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    2.0

    Worst experience

    roma p.family

    Worst experience of my life i went with my family booked hotel with breakfast but unfortunately no kitchen service and pathetic rooms no hot water

    Travel Month: Apr 2024

    Room: Classic with Balcony

    5.0

    Good

    farhan m.couple

    Good experience excellent service provided by the hotel martin. Star 5 given by me couple stay

    Travel Month: Apr 2024

    Room: Deluxe with Balcony

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