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Review Of VITS Sharanam, Thane0123401234

Thane West, Thane | 2.2 km drive to Talao Pali Lake

    User Rating & Reviews

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    • couple
    • family
    • group
    • solo
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    3.1
    Good

    1156 Ratings, 640 Reviews

    excellent
    21%
    very good
    25%
    average
    25%
    poor
    15%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 3
    • 1
    • 3
    • 2
    • 1
    • 5
    • 4
    • 4
    • 3

    Rating Categories

    • Location3.9
    • Cleanliness3.4
    • Room3.4
    • Food3.2
    • Hospitality3.4
    • Value For Money3.1
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    Reviews Summary

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    The property boasts a prime location on the Eastern Express Highway, offering good connectivity. Guests appreciated clean rooms and a decent breakfast, although many found the food quality below par and service slow. The staff's hospitality receives mixed reviews, with some noting helpfulness while others faced issues with rudeness and unprofessional behavior. While the rooms are seen as spacious, several reviews highlighted maintenance issues, such as leaking facilities and poor housekeeping. Overall, it’s a mixed bag, appealing for short stays but needing significant improvements in service and upkeep.

    Sort by:

    Positive first
    2.0

    Too Old, needs renova

    zameer a.solo

    Not good, can stay if there is no hotel available nearby. This hotel is too old, main entrance is good but hotel room require renovation. Even on asking hotel staff denied another room.

    Travel Month: Sep 2025

    Room: Deluxe Double Room

    1.0

    Terrible Stay

    prajkta w.

    Very poor experience i had Room service was worst Kitchen service was terrible After ordering also we have to give reminder for 3-4 times yet we did not get the order

    Travel Month: Sep 2025

    Room: Super Deluxe Room

    5.0

    Excellent Stay

    mahesh p.business

    Very Coperative Staff, soft spoken, well behaved. Nice breakfast, good restaurant & BAR. Excellent location on Mumbai Agra NH which makes commuting easy. Greenery in surrounding adds ambience.

    Travel Month: Sep 2025

    Room: Deluxe Double Room

    3.0

    No value for Mon

    nitin s.solo

    The room was small. Interiors looking old. AC was not working and had to follow for more than an hour for corrective action. Finally after 11.00 pm another room was provided

    Travel Month: Sep 2025

    Room: Deluxe Double Room

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    5.0

    Excellent Stay

    gaurav.family

    i like this Hotel and rooms and front office desk staff service as well . overall good experience and I recommend to my friends as well It was a good stay but need to improve little but Ac cooling temperature it doesn't work properly only ACs fan work in-between I had observed 3-4 times cz I oftenly visit overall good experience

    Travel Month: Sep 2025

    Room: Deluxe Double Room

    4.0

    Good Stay

    anupam d.solo

    I had a very comfortable stay at VITS Sharma. The property is well located, easy to reach and peaceful. Rooms were clean and spacious with all necessary facilities. The food was tasty and well prepared. Staff was polite, helpful and made the stay pleasant. Overall a great experience, I would recommend it to others also I would prefer to stay with you.

    Travel Month: Sep 2025

    Room: Deluxe Double Room

    4.0

    Good Stay

    jyoti.solo

    Very convenient Location of property, Very Good vegetarian food , Room was very comfortable and Well behaved , cordial staff.

    Travel Month: Aug 2025 (6-Night Stay)

    Room: Deluxe Double Room

    3.0

    Average Stay

    ramakant j.

    VITS Sharanam has a very poor guest welcome with no bell boy, poor room service and rooms not up to the mark. Had an unpleasant experience at the hotel.

    Travel Month: Aug 2025

    Room: Deluxe Double Room

    4.0

    Good Stay

    jay b.

    Hot water not available, we have to wait atleast 20 min to bath into hot water. Food was yum 😋. Hotel staff behaviour is good. Room service is good. Overall everything well maintained and good to stay.

    Travel Month: Aug 2025

    Room: Suite Room With Jacuzzi and Minibar

    2.0

    Poor Stay

    dhiraj k.

    Rooms were not hygienic , the ambience was not upto the mark..the room were shabby enough to stay

    Travel Month: Aug 2025

    Room: Deluxe Double Room

    1.0

    Terrible Stay

    hemlata s.solo

    My stay at Vits was terrible, the suite room shown is not as the pics shown online . The bedsheet was unclean and later when changed had holes in it . The bathroom latch watch broken from inside. Th floor carpet was in ba state. Overall a very bad experience. Would not recommend and visit again.

    Travel Month: Aug 2025

    Room: Suite Room With Jacuzzi and Minibar

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    1.0

    Terrible Stay

    sagar u.solo

    Room was not clean. Unpleasant room environment. Bed was torn and bedsheet and pillows were dirty with hairs on it. Food was expensive. The water bottles kept in room were not having seal. The bathing gel bottle was empty and was not filled even after reminders mentioned it is exhausted. Overall worst experience.

    Travel Month: Aug 2025

    Room: Deluxe Double Room

    1.0

    pathetic

    khush b.solo

    One of the manager was so rude when he wanted us to check out he kept calling back to back. I spent 50k in that stay but if you feel being kicked out during checkout that is pathetic

    Travel Month: Aug 2025

    Room: Suite Room With Jacuzzi and Minibar

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    2.0

    Poor Stay

    ramesh b.solo

    Very worst hotel for staying. Basic hygiene is missing. Not worth of three star, it is no grade hotel. Breakfast is so so.

    Travel Month: Jul 2025

    Room: Deluxe Double Room

    3.0

    Average Stay

    suhas k.

    Good food,house keeping was very bad ,good location

    Travel Month: Jul 2025

    Room: Deluxe Double Room

    2.0

    Poor Stay

    omkar k.

    The room condition was clean But toilet handle was broken and hotel management wasn't aware. Also no mineral water was available only RO water bottles were provided. Breakfast options were decent and taste was good

    Travel Month: Jul 2025

    Room: Deluxe Double Room

    2.0

    Poor Stay

    gmfc l.

    Poor hygiene

    Travel Month: Jul 2025

    Room: Super Deluxe Room

    1.0

    Terrible Stay

    swati c.family

    I stayed in the suite room and i was very disappointed. The room was stinking horribly,The bed sheet was stained and the blanket was torn and stinking. The bathroom had jacuzzi which was very dirty. Trash came out of it on turning it on. The breakfast was also below average. Won’t be staying here again.

    Travel Month: Jul 2025

    Room: Deluxe Double Room|Suite Room With Jacuzzi and Minibar

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    5.0

    Excellent Stay

    drishya c.family

    It was a really good experience and the food was really delicious and tasty !! and the beds in the room was so comfortable!! Enjoyed !! Very Soon to Visit Again !! It was a really good experience and the food was really delicious and tasty !! and the beds in the room was so comfortable!! Enjoyed !! Very Soon to Visit Again !!

    Travel Month: Jul 2025

    Room: Super Deluxe Room

    2.0

    Poor Stay

    anushka v.

    Average hotel, no proper lights or any facility.Ut can be better maintained and better staff. Rooms were quite small and not clean properly

    Travel Month: Jul 2025

    Room: Deluxe Double Room

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