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Maradu, Cochin
3 Ratings, 1 Review
we not book next time ...worst
Staff and Management not co opareting me .. just we want use wash room for early check in he demanded to me Rs 2000 and when I pay then we used wash room and change room
Room: Deluxe Room
Classik Fort Inn and Suites has replied on Wed Oct 15 16:28:25 IST 2025
Dear Mr Imran Nasir Khan Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience at Classik Fort Inn and Suites did not meet your expectations. We understand that early check-in requests are important to our guests, and we sincerely apologize if the extra charge for this service came as a surprise or caused any inconvenience. While our standard check-in time is 12:00 PM early check-ins are subject to availability and sometimes involve an additional fee to ensure the room is cleaned and prepared in time. That said, your comments have been noted, and we will review how we communicate such policies to ensure clarity and transparency moving forward. We truly value your feedback and hope you’ll consider giving us another opportunity to serve you better in the future. Warm Regards, Shijo Varughese Classik Fort Inn and Suites.
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