Pros:
Excellent location and great service for the price.
Service staff is available and polite.
Rooms are clean, and everything is well-maintained
Good buffet spreads for all 3 meals, including live counters
Rooftop restaurant is quite nice
Cons:
No exhaust in bathrooms, and they get uncomfortable. Windows in rooms don't open either, so it can get suffocating over long periods.
No elevator to the rooftop restaurant. Gym is tiny, poorly equipped, and unventilated in the basement.
Limited a-la-carte menu, and very slow service for this, so forced to go for buffet.
Buffet costs ~900 (with taxes), which is a bit pricey
Complimentary hi-tea isn't provided, even though the MMT booking says so
Citrus Classic Bengaluru has replied on Sat Aug 16 16:47:39 IST 2025
Dear Sabarish,
Thank you for sharing your detailed feedback. It’s wonderful to hear that you appreciated the excellent location, polite service staff, and clean rooms, as well as the buffet options and rooftop restaurant.
We also value the insights regarding the bathroom exhaust, window accessibility, and the conditions of the gym. Your comments on the a-la-carte menu and service speed are noted, as well as the discrepancy regarding the complimentary hi-tea. We are always looking for ways to improve and will take your feedback into consideration. We hope to have the opportunity to enhance your experience in the future.
Warm Regards,
Team Citrus.